Customer Ratings & Reviews

Excellent I brought it to gift to my niece. I tested it and he is also happy

PS5 works exactly as expected, arrived in perfect condition. Best Buy had a great deal for black friday with the PS4 trade-in so the total was closer to $300, better than competitors.

Stellar console!! Great performance and storage capacity.

Came as advertised. good graphics. Easy to play. Good value

Best birthday gift. No complaints yet. Will recommend!

I was debating on whether to get one or not because I’ve been wanting one for a while now that I have one, I wish I would have gotten one sooner but I absolutely love it!!

I LOVE MY PS5, NOT A BIG FAN FOR PLAYSTATION, BUT SINCE I'VE BOUGHT THIS PRODUCT I DEFFINTLY BE ON IT MORE THAN MY SWITCHES AND MY XBOXS. EXSPECIALY FOR BLACKOPS6

I never had any issues when I first received it runs great it’s very quiet and the graphics are a lot smoother never been a PlayStation player but it’s pretty cool to try something new!

My husband was thrilled with this gift. No complaints so far.

Would not trade it for the world I can play games watch movies all the above

Excellent console, and ready to run at optimal performance right out of the box. The Best Buy team had the order ready for pickup early, and made the entire experience fast, easy and enjoyable. Five stars to Best Buy AND Sony!

Love my Ps5. Fast and clear picture quality and realistic gaming.

PS5 was delivered to the store much faster than anticipated which was fantastic. Pick up was fast and without any issues. Overall happy with the service. This particular PS5 is a gift and hasn’t yet been tested for review. I can say, however, based on a previous purchase of the same product 2 years ago, this product is well made and hasnt had any software or performance issues. Very much recommended

It works perfectly, without any problems after a year of use

The console is very entertaining. My son is enjoying it and loves that he is able to play with his cousins online.

Exactly what we expected. The only disappointment is the packaging has changed. It was difficult to open the box without tearing it. We save packaging in case we need to return the product.

Grew up with a PS1. As an adult, I’ve had a PS3, PS4, and now the PS5. I mainly use this for watching movies and TV shows on Netflix or Hulu. Have played some games on it, but they’re all digital downloads. Haven’t tried using the disc drive yet, but I will eventually. Glad that was an option.

Loved my purchase! Best gift ever! I enjoy having all the new features that the ps4 didnt have

Excellent product, the staff in the store always attentive to what I needed

Great item, however the fans are pretty loud when playing some strong games