Customer Ratings & Reviews

Although this console is bigger, its thin design makes it easy to basically put anywhere! The graphics are insane, the speed is much faster and we love that the controller has a built-in two-way mic so we don’t have to wear a headset unless we want to. I only wish we hadn’t waited so long to upgrade and would definitely recommend this to anyone who is still as much into PlayStation these days as everyone is in my house!

The PlayStation 5 is an impressive console that really delivers on both speed and performance. Games load incredibly fast thanks to the SSD, and the graphics are sharp, smooth, and detailed. The DualSense controller is probably one of the best features it adds a new level of immersion with adaptive triggers and haptic feedback that really make gameplay more engaging.

Best console on the market super smooth and easy to use. Was a huge xbox fan but honestly now I'm now both! But shoppin at best buy was a smart choice scannin the QR code and putting my order in made me even skip the line! I was in and out!

I wouldn’t know where to begin. It’s perfect in every way! Grapics are phenomenal, runs as smooth as butter. For a compact system this is definitely the way to go! Surpassed my expectations but then again it’s a PlayStation…I could go on for hours.

No scratches at all, open box brand new. The game console is very powerful, already bought a lot games and play on it, very smooth, quiet, just love it!

Ive waitied awhile before purchasing a PS5. Wanted to wait until the price went down. When i read prices were going up because of tarrifs, i saved the money and purchased one. Definitely impressed with its sleek and modern design. Runs very quietly, like a PC. Streaming is a blaze as well as gameplay. Graphics have definitely come a long way since the PS1. I love that i can also purchase older backwards compatible PlayStation games.

I gotta say, the PS5 is off the charts awesome! Seriously, it's like stepping into a whole new gaming universe. First off, let's talk speed. This thing loads games faster than I can blink. No more waiting around forever just to start playing. Plus, the graphics? Mind-blowing. Everything looks so real, it's like you're actually in the game. Now, let's chat about the controller. It's like magic in your hands. The vibrations and stuff make it feel like you're right there in the action. And those triggers? They change depending on what you're doing. It's nuts! Oh, and the menu? Super easy to use. No more getting lost trying to find your games. Plus, there are cool new features that make playing with friends a breeze. And don't even get me started on the games. There's something for everyone, whether you're into shooting, racing, or exploring. You'll never run out of stuff to play. Seriously, if you're a gamer, you need to get your hands on a PS5. It's a total game-changer. Trust me, you won't regret it!

Absolutely amazing quality, and super fast, definitely recommend people to buy this ps5

I’m thrilled with my PlayStation 5! It’s an incredible gaming machine! The gameplay is top-notch, and the graphics are mind-blowing! I absolutely love the controller - you can feel every movement, and it just feels so responsive. But the best part is that I got it on sale! I’m so happy and satisfied with my purchase. Thank you Best Buy!

Really happy with this purchase. I traded in my PS4 and the upgrade was totally worth it. The PS5 is noticeably faster, with much shorter load times and smoother performance. I also like that many games offer a free PS5 upgrade, which makes the transition even better. Overall, a great upgrade from the previous generation.

The PS5 is a very powerful console with 4K graphics, almost instantaneous loading times and a DualSense controller that offers vibration and very immersive adaptive triggers. Its catalogue includes great exclusives such as Spider-Man 2 and God of War: Ragnarök, as well as being compatible with most PS4 games. It is quiet, fast and offers a modern experience, although its size is large and storage may fall short. Overall, it is one of the best consoles today for performance, comfort and exclusive games.

I recently got a PS5 when it was discounted for Black Friday and I have been playing it since. For a while, I’ve been playing on my PS4 which was given to me used. I still works pretty well but not to its full potential. So when I figured out that there was a discount on the PS5, I knew I just had to get it. I love all the games I can now play with the game pass that I have and it looks amazing!

I'm 30 years old, and I got this for my 13 year old brother's birthday thinking it’d just be a cool gift from his even cooler older sister. What I didn’t realize is that I was handing him the controller to his new personality. He hasn’t seen sunlight in days. He eats in front of it. He sleeps next to it. He called it “his queen” once and I don’t think he was joking. Performance wise, this thing is a beast. Lightning fast loading, insanely smooth graphics, and somehow it hasn’t exploded under the pressure of his 12 hour Fortnite marathons. He says it’s the best thing that’s ever happened to him and honestly, I believe it. I’m just hoping he remembers I exist once he levels up enough. Buy this if you want to give someone joy, power, and a perfectly valid reason to avoid all human interaction.

As a longtime gamer, I always get excited about new consoles. But when I finally got my hands on the PS5, it completely blew me away. Graphics & Performance: A New Level of Gaming The moment I launched Demon’s Souls, I was stunned. The 4K visuals, realistic lighting, and fluid animations were on another level. But what impressed me the most was the ultra-fast SSD—load times are almost nonexistent, making gameplay incredibly smooth. Playing Spider-Man: Miles Morales in 60 FPS with ray tracing felt like a true next-gen experience. DualSense Controller: Unmatched Immersion One of the biggest surprises was the DualSense controller. The adaptive triggers in Call of Duty mimic the resistance of different weapons, making each shot feel unique. The haptic feedback in Astro’s Playroom is even more impressive—you can literally feel the difference between walking on metal, sand, or ice. This controller changes the way games feel. Game Library: A Mix of Classics and Innovation As a die-hard PlayStation fan, the PS5’s exclusive lineup made it an easy choice. Games like Ratchet & Clank: Rift Apart and Final Fantasy XVI showcase the console’s power beautifully. Plus, backward compatibility means I can enjoy PS4 classics like God of War and Ghost of Tsushima with better performance. Final Verdict: A Must-Have for Gamers! The PS5 isn’t just a gaming console—it’s a revolutionary experience. With its powerful hardware, game-changing controller, and incredible game lineup, it’s a must-have for every gamer. If you’re still on the fence, go for it—you won’t regret it!

I’m very satisfied with my PS5 purchase from Best Buy. The console itself is excellent, fast load times, smooth performance, and impressive graphics that genuinely feel like a next-generation upgrade. Everything from setup to gameplay was straightforward and polished. What really stood out, though, was Best Buy’s customer service. The ordering process was clear, delivery was on time, and the product arrived well-packaged and in perfect condition. When I had a quick question about warranty and accessories, customer support was responsive, knowledgeable, and efficient, without unnecessary back-and-forth. Overall, this was a smooth, reliable buying experience. The PS5 delivers exactly what it promises, and Best Buy made the purchase process easy and stress-free. I’d confidently recommend both the console and Best Buy to anyone considering a PS5.

After buying the PS5 and replacing my PS4 I only have good things to say about my purchase. I’ll start with the loading speeds. after playing on the PS5 i realized the drastic change in loading speeds as i realized loading screens were almost non existent. Not just in games but booting them up is so much faster than on a PS4. The graphics and visuals are beautiful making any game you play on a PS5 run smoothly and beautifully as if you are watching movies. Lastly the controller haptic feedback which is one of the biggest reasons why i bought this console. The controllers are way more immersive in mainly shooter games as there is resistance in the triggers that imitate as if you were actually pulling a trigger from an actual gun. Another thing is the recoil in the triggers. I don’t know how they were able to do this but now when you hold down the controller triggers they vibrate and imitate recoil to make it feel more real and immersive. Now of course if you do not like the feeling of the feedback you can turn this setting off. But I could not help but smile the whole time as I was playing the PS5 and I was just amazed at the technology and the huge leap in Playstation. If you have the money i would 100% recommend picking yourself up a PS5 from your local best buy.

It was the perfect christmas gift. Perfect condition, and works so much better than my loved one’s old Ps4. Truly blessed her christmas with the deal available and helping me make this happen. Best buy truly made everything so much easier, answered many questions. It is definitely worth the money spent!!

It runs so smoothly it’s also a lot quieter and quicker than the ps4

I love the slim more than the original, it’s not as bulky, or as hot! It runs just as smooth as the original. It had a different texture on the console than the original but I think it’s cool! Overall 10/10 highly recommend oh and ps it has bigger internal space!

The PS5 Slim Disc Edition is everything I wanted—same great performance in a much slimmer design. Runs quietly, loads fast, and the extra storage is a big win. Glad I went with the disc version—super convenient. No regrets! Best investment of the year!