Customer Ratings & Reviews

My husband loved it. Great quality and graphics. Easy to buy and Best Buy went out of their way to help me hide the box so my husband wiuldnt know what it was lol

Definitely an ulgrade from my ps4. Graphics and loading times are unreal. Futuristic almost. Great buy for sure.

I am glad that I finally purchased the PS5. This thing is amazing. Totally recommend

My husband loves his ps5. Plays it everyday and hasn’t had any issues. Worth the purchase

Not the biggest playstation fan but still really nice and decently fast plus it has a disc drive which i am really happy about... i am still the kind of person that like having the hard copy of something. No issues with speed or anything like that... i havent hooked it up to anything but a tv so i am sure i am missing out on a little performance but sill a very nice picture for movies or gaming

Went home and played it immediately. No problems. Service was amazing upon purchase.

Lovet great product performance is great the console i very slims love it

The Playstation5 is amazing. Took a moment to adjust to after being a Playstation4 user but its very sleek and has more options then the Playstation4. Only small complaint I have is after I purchased it I realized the cashier didn't ask if I wanted a warranty! But I still recommend the Playstation 5.

Works great and what I intend it to. Was bought as a gift and now I use it almost every week.

I’ve loved this thing since I’ve brought it home. Gives me something to do in my spare time.

Great experience with in-store pickup! The item was ready on time, packaged well, and exactly as expected. Staff were helpful and the process was quick and easy. The product itself works perfectly, and I'm very satisfied with the purchase

Best console I have ever had. I have been loyal to PS since Ps1 came out and I was about 5. The speed at which games load is amazing, like nothing I’ve seen before. Graphics are amazing, and the controllers and fantastic. Great purchase overall

Best console ever my son and I play like everyday no issue smooth graphics very fast

Bought the PS5 as a birthday present and it was a huge hit. The console is fast, quiet, and the graphics are amazing. Definitely worth the purchase and an excellent gift for any gamer

Amazing Customer service from my Rep Brian, he was patient and made sure my needs were met. First time in the gaming world and trying to find something for my 6yo son, best recommendation ever, I walked in empty handed and walked out with brand new PS5!!!!! Thank you Best Buy!!!!

Haven't had any problems with it since I got it. Love the graphics and runs quietly. They only downside is the storage space. I wish 2 tb was standard but it's still pre good.

Before i bought this consol I was worryed i would only use it as a blue ray player. Now after owning it for a little while i am releved that i realy enjoy playing games on it aswell

Great graphics. Games load quickly. Easy to set up and transfer data from PS4.

Flight hard to get a Ps5, when they first came out, and I regret it. It has had many issues with overheating. Bought this new model from Best Buy and it is awesome! No more issues; works just as it should.

Buying the PlayStation 5 from Best Buy has been an amazing experience from start to finish. The ordering process was smooth, delivery was fast, and everything arrived in perfect condition. The PS5 itself is a huge upgrade. It’s incredibly fast, with almost no load times, and the graphics are stunning. The DualSense controller really stands out—it adds a level of immersion that makes gaming feel more real and engaging. Overall, the PlayStation 5 delivers next-level performance, and Best Buy made the entire purchase effortless. I highly recommend both the console and buying it through Best Buy.