Customer Ratings & Reviews

My favorite console, even though I have a pc I still think this is a great console if you wanna play games in bed or with friends and family.

Solid machine. Works similarly to previous version. I highly recommend 1TB of memory as it gets filled up quicly.

Runs smoothly. The design is neat and not bulky. Everything looks amazing on the screen. Highly recommended.

Love it!!! First time with a PS5 but I get to enjoy everything I wanted to play.

We have bought 5 ps5ms so far and love them all. We have one in each room. Love the design of it and the controller. Such an upgrade from previous gaming consoles

I bought this for my boyfriend as a Christmas present since he hasn’t had a game console in 5 years. And let’s just say he LOVES it and I believe he cares more about the game than me. Lol

Graphics are insane on this. I was a strict Xbox girly but finally made the jump and I’m happy I did.

I always thought that upgrading from ps4 to ps5 was unnecessary, I didn’t know what I was missing until I upgraded, great games and enhanced graphics and the controller was beyond my imagination.

My son always wanted one I finally got a PS5 for him and we love it it's so hard to keep him off of the PS5 but he loves the game console and controller

It is a significant upgrade from the PS4. Boot up and loading speeds are a major improvement. I like that it’s backwards compatible with the PS4 and has enhanced my experience with my favorite PS4 games. When we transferred the data over, it was much easier than expected - it took a couple tries but otherwise it was pretty painless.

Great system a lot smaller and lighter than ps4 slim . Graphics loving it

I bought/pre-ordered the ps5 when it was released, we used it allot for i think 3 yrs and then the disc reading laser crapped out. We've had this happen with both the ps3 and ps4 models that's why we bought a separate sony bluray player to watch movies on because we also watch allot of movies and TV series on bluray and dvd, we thought that was putting a strain on the laser. But they all eventually crapped out. I owned 2 different ps3s and 4 different ps4s over the years cuz they just die if you play games all the time. The ps5 is a superb machine, this is the second I've owned and i loved it since the beginning. The controllers are great totally designed great for holding and playing long amounts of time. It does get a little hot so you have to regularly Clean the dust out of the fans/ vents so it doesn't get too hot.

My son loves it brand new PlayStation 5 can't stop playing it thank you best buys for the great deal it, I definitely will continue to shop with the best guys

As someone who owned a PS4 and wasn’t sure if I should upgrade due to my limited gaming time, I’m really glad I decided to get a PS5. I’ve spent the past month enjoying it, and I have to say, it’s a fantastic console. The performance is incredible, with fast load times and smooth gameplay, especially when paired with a good TV. I’ve had a blast playing a variety of games on it. However, one downside is the user interface, especially when trying to use Discord. You can connect a controller to your PC and stream a game via PS Remote Play, but you can’t talk to people on Discord while doing so, which kind of defeats the point of streaming there. In this area, Xbox has the upper hand. Despite that, the PS5 is still an incredibly powerful console, and if you're into gaming, it’s definitely worth the investment.

The box came in good shape , set up was easy and simple . The PlayStations works very well and fast .The controller also works perfectly fine , I haven’t had a problem with it. I would recommend.

Although this item was the same price as other stores, I'm happy I'm protected with my total protection plus membership. that is one of the reasons we purchased it at Best Buy. We love the sleek futuristic look.

I upgraded from an Xbox360 to a PS5. Yes, HUGE difference! Before I made a purchase like this I did a lot of research and found out that when comparing the PS5 to the newest Xbox PS5 had the Xbox beat. And after watching some review videos I came to the conclusion that the PS5 would probably be the best fit for me. And it is, I really only play COD on the system but I have no complaints. There is no lagging, realistic graphics, and so many different options of games available to play online with friends

I have waited years to purchase this. It is everything I thought it would be, plus more. The graphics are amazing, and streaming features are out of this world. This really is THE ultimate entertainment system. The only thing I have against it is its small internal memory storage.

Picked up my new PS5 through Best Buy’s curbside service, and everything was quick and hassle-free. The staff was super friendly and had my order ready right on time. The console itself is absolutely amazing — fast, powerful, and the graphics are next level. Setup was simple, and I was gaming in no time. Couldn’t be happier with both the PS5 and the smooth pickup experience. Highly recommend!

Honstly. Its my early christmas gift to me. I'm not getting a pro when the thing didn't have a disk drive. So the slim has been the best choice. It's been great having things look that crisp with games. Though I didn't like the fact I have to get an sdd to store ps5 games