Customer Ratings & Reviews

Fantastic purchase! The process of picking up was easy from the Asheville location. The ps5 is a wonderful console. Highly recommend.

Love my PS5, it has lasted well over a year with no issues

What can you say that hasn't been said, it only does everything. PS5 is an amazing investment not just for the hardcore gamer but the whole family.

Love the graphics and so much quieter from my ps4!!! A great buy

excellent service and products in very good condition

I LOVE MY PS5, NOT A BIG FAN FOR PLAYSTATION, BUT SINCE I'VE BOUGHT THIS PRODUCT I DEFFINTLY BE ON IT MORE THAN MY SWITCHES AND MY XBOXS. EXSPECIALY FOR BLACKOPS6

My son likes it. Mission accomplished. I haven’t played it, my son researched and no complaints.

I ordered and picked up in store, was ready in less than an hour. Customer service was awesome. Got PlayStation premium and had access to a ton of games. It’s an awesome device, got it for the Final Fantasy 7 remake, i’m used to playing games on the nintendo switch, the graphics are a lot better on the PS5, would recommend.

Amazing console and the smaller size helps with spacing. Only issue is the possibility of overheating.

Amazing product very happy with my purchase! The guys at best buy made it very easy to get.

Excellent product, my godson is super happy with this console

I love it is perfect and the performance is just awesome I would definitely recommend it to others .

Great grandson loves it always on it every chance he gets. Christmas present for him

Excellent product, good quality, new, wonderful and recommended

PlayStation as great as advertised. Great gaming system.

Honestly, the ps5 silm is pretty good. Bought one for my brother recently and he's been enjoying playing arc raiders on it.

My boyfriend just love his Playstation 5 it was a great choice for his birthday thanks best buy

Works as expected. This is my households 2nd PS5. The first was the original. The only concern I have is that when it is laying down horizontally, it makes a low (but annoying) "chirping?" kind-of-sound when a game launches and throughout the gameplay. Once the game is closed, the sound stops. Stand it vertically, and no sound at all. I'm considering either an exchange or a Vertical Stand for another $30. I prefer it being horizontal for space issues. Anyway, I am enjoying it and for me (a 67 year old who now plays his games on "Easy"), I'm glad I didn't get the Pro.

Love my ps5 love the graphics and real life looks best purchase I have made can’t put the controller down so relaxing and helps take my mind off of every day problems would highly recommend it

Good game console great graphics long battery life on the controller easy to setup