Customer Ratings & Reviews

So far it's been great! I have had every version of PlayStation's since the PS1. I was late to the party because my PS4 pro was working fine. I like the improvement in the controller the most but was disappointed that I had to buy extra memory just to copy my existing games over.

Perfect Christmas gift for my son. His PS4 was 11 years old & still working perfectly fine (he’s not a heavy gamer.) My husband & I felt he needed something new despite him telling us for years he didn’t need it. We’re all very pleased with the game console as well as the Madden 26!

My experience and purchase at BestBuy was great. I received my PS5 and I am enjoying it very much!

Noticeable upgrade over my old, but still going, PS4. The PS5 slim model does not get too hot, even after hours of constant gameplay. Looks great on 4k TV sound is great on my surround sound set up. Between disc based, digital downloads, or streaming older games, there is a huge catalog of games to explore. Highly recommend!

I love my ps5 so much , i literally sold my laptop to buy this console

I enjoy this system I would recommend this to others

No problems at all 10/10 product. Plays all the latest games and older games

Great console. It does everything I need it to and I love the elite controller as well as the force feedback. Not to mention the amazing exclusives on PlayStation even if it isn’t a ton.

The best place where I could buy the PlayStation 5 for my son was this store. I love it, and the customer service even more — they explain everything and have the best prices.

It was great. Love the prouder. Awesome graphic and more.

Good graphics, fast gameplay, pricey but worth it.

I upgraded from a PS4, and I love it. I like the fact that I can play all my existing PS4 games on it, the graphics are sharper, the controllers have added capabilities

I love this product, so awesome to play games and not have any issues!

First time switching from xbox to Playstation. Incredible difference hands down . Hats off to Sony

Perfect purchase experience. I order online for same day pick up. Got all my conformation emails fast. Got there and was greeted by a handsome Black man and I was assisted by another handsome Hispanic man. Got checked out, and was on my way. Great experience. Oh and the game works awesomely. It came with all the necessary gadgets, quick setup as well. The controller is so cute and works perfect except for a small Sony issue regarding the mic .

Owning a PS4 I was on the fence, but the difference in graphics, gameplay, download speed, etc. is staggering. Buying was great experience as well, did a trade in for a boosted promo price so was able to upgrade while not spending full price and get rid of PS4 which would’ve collected dust if I had both.

Works so much faster than the the 4! Graphics are better and games load quicker!

It's perfect! Just the upgrade I needed from the PS4! Great graphics and speed! Beautiful color too

Excellent purchase My son enjoyed every single day

The PS5’s custom SSD dramatically reduces load times, making transitions between areas almost instantaneous. Games feel much smoother, and this quick loading is one of the standout features of next-gen consoles. It’s also capable of 4K gaming at 60fps, with some titles even supporting 120fps.