Customer Ratings & Reviews

Great counsel easy to set up I love my PlayStation

Owning a PS4 I was on the fence, but the difference in graphics, gameplay, download speed, etc. is staggering. Buying was great experience as well, did a trade in for a boosted promo price so was able to upgrade while not spending full price and get rid of PS4 which would’ve collected dust if I had both.

Perfect purchase experience. I order online for same day pick up. Got all my conformation emails fast. Got there and was greeted by a handsome Black man and I was assisted by another handsome Hispanic man. Got checked out, and was on my way. Great experience. Oh and the game works awesomely. It came with all the necessary gadgets, quick setup as well. The controller is so cute and works perfect except for a small Sony issue regarding the mic .

Works so much faster than the the 4! Graphics are better and games load quicker!

Great my daughter loves it and the graphics and quality

Fantastic piece of equipment. It makes gaming great.

It's perfect! Just the upgrade I needed from the PS4! Great graphics and speed! Beautiful color too

My kids love the PS5 they got for Christmas! They play so many games with it! Allows them to bond together. The graphics are amazing

The PS5’s custom SSD dramatically reduces load times, making transitions between areas almost instantaneous. Games feel much smoother, and this quick loading is one of the standout features of next-gen consoles. It’s also capable of 4K gaming at 60fps, with some titles even supporting 120fps.

I love it the customer service was absolutely perfect and the system I bought work absolutely perfect to no problems here

The speed and graphics are an improvement. I've had every generation of PS consoles. It seems like they stepped up their game from the PS4. I also like the fact you can continue to play DVDs and blue rays on it as well.

The PS5 is a wonderful console. The slim version doesn't take up as much space. Having a disc drive is important, because I get to watch all of my Blu-ray movies. Plus it's important to note that companies can remove digital copies of your movies and games from your library whenever they choose. Don't go fully digital.

Is a excellent product , I love play on my new ps5 and also on bay shore Best Buy store they have a great customer service they take care of you right away when you’re coming in to the store

Super easy to order online from Best Buy. Especially liked the opportunity to get an Open Box model in perfect condition that saved us some money so we bought some new games. It looked brand new with all the orginal paperwork and packaging. Also, the shipping was literally only one day, that was amazing! We highly recommend ordering from Best Buy Online.

My son loves this PC5. I couldn’t find one in stock after Christmas but of course Best Buy had it! The customer service was excellent.

Purchase this for a teenager. Must be a great product as he and friends are on it constantly. It was a great purchase for all, provides hours of entertainment.

I love my new slim ps5… you can’t go wrong with Sony products!

Great product. So far there has been no problems highly recommend!!

Bought for my son for his birthday and he loves playing in this console.

Bought for College Football. Excellent Graphics, easy setup, and fast load times.