Customer Ratings & Reviews

My dad loves it. Much faster than my PS5 and smaller as well. The quality looks crazy good and I am kind of jealous that I gave it to him haha. He loves his present along with Madden 25. Very similar to PS5 but better performance and a smaller device (slim edition)

⭐⭐⭐⭐⭐ I recently purchased a PS5, and it has completely exceeded my expectations! The graphics are stunning, and the gameplay is incredibly smooth, especially with the 120Hz support on compatible games. The DualSense controller is a game-changer with its adaptive triggers and haptic feedback—it makes gaming so immersive! The system is fast, thanks to the SSD, and switching between games or apps feels seamless. Definitely worth the upgrade from my PS4. Highly recommend it to anyone looking for a next-gen gaming experience!

I’ve been using the PS5 for a while now and it’s been a great experience overall. The performance is super smooth, games load incredibly fast, and the graphics are on another level compared to previous consoles. The controller feels great in hand and the adaptive triggers and haptic feedback actually make a noticeable difference when playing. It’s also really easy to navigate the menus and download games quickly. It can be a bit large in size, but that’s a small trade-off for how well it performs. Overall, I’m really happy with it and would definitely recommend it to anyone looking to upgrade their gaming setup.

It takes a little bit getting used to the new menu widgets and going through set up, but after that, it moves much faster than my old PS3, launching apps and games in literal seconds. I also love how it turns on my TV automatically after I turn the PS5 on. Another upgrade is now I can watch Netflix, Prime, AND Disney+ on it all in great definition. Now I also have something to watch my 4K movies on (though I prefer DVD and Blu-ray, but it plays those, too). The one downside is that the controller battery runs out pretty quick, so you're going to have to plug it in often. Can't wait to see what other new games I can get on this thing!

Huge upgrade from the PS4 in small and big ways. It’s so much faster and of course the graphics are better too. I’m very happy with this purchase.

Haven't had a gaming system since my son was born in 2013. Just not enough time to game. I had an xbox and was very happy with it, but reluctantly sold it. My son has a Nintendo switch, which is fun however it lacks sports games which are my favorite. I decided since ncaa football was coming out we should get a new system. We did our research and decided the amount of games and especially the controller, Playstation was the way to go. Well we haven't played a different game since ncaa football came out and we couldn't be happier. The graphics are incredible and the controller is made by aliens im quite sure. So advanced and incredible. Couldn't be happier with our purchase.

I’m impressed with the console. I bought this for my girl and it runs great. Wish there was a bit more storage for it though.

I bought the PS5 from Best Buy and couldn’t be happier with the experience. The console itself is a powerhouse—lightning-fast load times, stunning graphics, and the DualSense controller adds a whole new layer of immersion with haptic feedback and adaptive triggers. It’s quiet, sleek, and surprisingly easy to set up. Best Buy made the process smooth: fast shipping, secure packaging, and clear communication throughout. I appreciated the option to track my order and the fact that it arrived on time without any hiccups. Only minor downside is the storage—825GB fills up quickly with modern games, so I’d recommend budgeting for an SSD expansion. But overall, this is hands-down the best console I’ve owned, and Best Buy delivered it flawlessly. Highly recommend both the PS5 and Best Buy’s service.

Great purchase don't regret a thing graphics are crazy good. Not best buys faults but the cd drive is loud I'm sure this is a Sony thing though

The PS5 brings next-gen gaming to life with stunning graphics and lightning-fast loading times. The new DualSense controller adds real immersion with its haptic feedback and adaptive triggers—seriously cool upgrade. Plus, it’s great that you can still play most of your PS4 games.

Perfect gift for that gamer in your life! Looks amazing, plays great & loads fast!

The PS5 is an excellent product. The performance, graphics, and speed are outstanding, and the overall experience is smooth and enjoyable. I’m very happy with my purchase and would definitely buy it again.

Awesome console, love the slim model and it looks so good I’m my space! The quality and speed is such an upgrade from the ps4 if you have a 4k tv

The PS5 is a fantastic gaming console. The graphics are sharp, and the fast load times make a big difference in gameplay. The new controller feels great, with cool features like adaptive triggers and haptic feedback that add to the experience. The console itself is pretty big but has a sleek, modern design. It runs quietly and smoothly, even with high-performance games. Backward compatibility with most PS4 games is a plus. While it’s pricey and hard to find, the overall performance makes it worth the investment for serious gamers or anyone wanting a top-notch entertainment system.

I debated with myself for months about picking up a ps5, was a little worried about price increases, and at the encouragement of my partner who pointed out I’d been talking about it for months so it was still clearly on my mind, I decided to bite the bullet and get one, and I am so happy I did! The in depth but friendly ui on the Home Screen, beautiful games and haptic feedback, fun with old games and new alike, and since it can play ps4 games, I sold my ps4 to a friend who hadn’t gamed since the Super Nintendo and she’s having a blast! I cannot recommend the ps5 enough. I have a pc that I play as well, but it sometimes takes a while to fiddle with downloads, updates, etc and this is a great just cut on and go console, the ps5 games run okay on pc but the system runs them flawlessly of course, my series x still holds fun for me but the ps5 reignited my interest and fun with gaming. Ps2 was my all time favorite console and I haven’t had so much fun in a PlayStation since then until now. If you’ve got the money and are still debating it, go ahead and join in on the fun!

Bought the PS5 to replace my PS4. It looks great, sleek design and I enjoy the mic that’s in the controller. Runs fast and smooth. Comes with a good amount of storage as well

Great purchase everything works nice. No overheating and doesn’t take much space.

the console was amazing and the performance good, but the fan would get hot on games like fallout. Overall on games like fortnite, the graphics are good. and i would recommend to my freinds

Easy to set up. Much faster loading apps due to solid state memory. Works great.

Great console! Runs great, super fast, pairs well with my gaming monitor!