Customer Ratings & Reviews

I’m an inexperienced user but this PS5 console is so friendly, lots you can do with it besides play video games, and the graphics are amazing! The operation is smooth and things load fast.

The PS5 is a great product overall. It looks excellent even on my 10-year-old TV, game selection includes PS4 games on disc (provided they were manufactured in the past five years or so) and the entertainment app selection is as good as any other console. The controller is a little small for my hands personally, but that’s just a question of managing settings. Also the physical design for with disc version is low key incredible.

bought this as a christmas present for my mom to upgrade her from the ps4. resolution and smoother gameplay by far even with a limited edition ps4. mom loves it and now its easier for us to game together. If you're wondering if the upgrade is necessary or worth it I promise that you will see a big difference in gameplay.

I recently bought the PS5 from Best Buy and I absolutely love it! The graphics are stunning, gameplay is super smooth, and loading times are incredibly fast. The controller feels amazing and adds so much to the experience. Best Buy's service was great too—quick delivery and secure packaging. Highly recommend!

I bought the PlayStation 5 in this store and the experience has been impeccable. The console is a beast: non-existent loading times and graphics that leave you with your mouth open. The shipment was safe and arrived perfectly protected. It's worth every penny!

Playstation cares about the user experience. In the Ps4 and Ps3 era, the controller microhones and touchpads were gimmicks. But not any more. Playing Returnal with my Ps5 Pro controller, the onboard speaker actually does a lot for immersion! They've got it down. It turns on my Sony TV when I turn it on, and turns off when my tv turns off. My TCL doesn't do that. The headphone jack works great, even though it shuts off the speakerss on the TV, that's actually a benefit, because it's rare that you would want both and my wife can use it with no hassle. PS Plus is as good as Gamepass ever was now. Tons of PS1, PS2 and PS3/4 titles that you can download immediately or stream instantly. I can be nostalgic at the drop of a dime and I love it. Watching YouTube on my TV with headphones through the controller allows me to watch quietly with a big setup and mostly wirelessly. The haptic controllers are a really cool experience and are fun sometimes even if not all the time! Sony is more compatible with USB microphones that Xbox and you can just plug in some headphones that have a microphone without complicated work arounds like Xbox. It HDMI 2.1 for high refresh rates and resolutions, even if not customizable like a PC, the default settings often just work best. Overall, very pleased with mine. I was going to wait and upgrade to the Pro, but I haven't noticed any reason to do so. I'm a pretty discerning user, as I love high resolution and frame rates. So that's saying a lot! I also was doing some upgrades to my NAS (hard drive storage unit) and ordered an extra SSD. Well well well. My Xbox can't use that for extra storage, but my Sony Can! I DO tend to play my Xbox more because it has Roboquest. And that is really the only reason. I prefer the experience of my PS5 in almost every way.

Was hesitant to buy this but was totally worth it. The new controller is the best controller I’ve ever had, and the haptic feedback is really immersive. The load times on the PS5 slim are also very impressive, and so are the graphics. I was playing RDR2 and it was absolutely beautiful, it was somehow better looking than when i play on my PC, which has a RTX 3050. I also am a fan of the casing, which is just my personal opinion, looks a lot better in person than shown in the image above. The only problem i had is during set up, when it was updating the controller firmware, it got stuck on a loading screen, but i managed to fix it by shutting off the console then turning it back on, but overall i highly recommend getting this console

Got it for my grandson he is exactly the happiest boy he's ever been and the PlayStation is wonderful and I think Best buy cuz I started looking online and Best buy always comes through what a great company they really are I know I know how it is I work at Kroger's been at Kroger's for 33 years and I do appreciate Best buy I sure do thank you for all you do too

The game console is really good. It works very smooth and when I went to go pick it up, the boy was very helpful and kind.

Great console. Absolutely love my PS5! This console is a game-changer. The load times are almost nonexistent thanks to the super-fast SSD, and the graphics are stunning with 4K and ray tracing support. The DualSense controller is probably my favorite part — the adaptive triggers and haptic feedback really add an immersive touch to gameplay that I’ve never experienced before. If you’re thinking about upgrading or joining the PlayStation family, don’t hesitate. Totally worth it!

Amazing graphics and sound. My game loads a lot faster now.

This was purchased for my grandson who loves gaming and i've had to pull him away from the gaming screen. He says it is smooth operating and deliverance of game performance and frame rate is without glitches or drops. Not too crazy about it not coming with a stand though, otherwise it's a gamer's dream come true.

I recently got my hands on the PS5 Slim, and I’m really impressed with it. The first thing I noticed was how much smaller and sleeker it is compared to the original model, which makes it fit perfectly in my set up without taking up too much space. I love that I’m getting the same incredible gaming experience in a more compact and convenient package. For anyone who values both performance and space-saving design, the PS5 Slim is an excellent choice.

Great graphics,superb performance and amazing looks.nice gaming machine

The PS5 is easy to set up and play right away. The speed and graphics are outstanding along with the controller feels great! This is the best console on the market today in everyway. You can't go wrong with this purchase.

The PlayStation 5 Slim Console has been a great purchase overall. Performance is excellent, with fast load times, smooth gameplay, and strong graphics across both new releases and older titles. The slimmer design is a nice upgrade, making it easier to fit into an entertainment setup without sacrificing power. Setup was straightforward, and the system runs quietly and efficiently. Considering the performance and features you get, the price felt fair and well worth it. Overall, it’s a solid console and a purchase I’m very happy with.

Bought this for a friend who was still using a PS4. Her loading time for games and her lagging was SO bad, it would take like 24 hours just to download a game. Now with the PS5 she loads in super fast and games take less than ten minutes to install. The graphics quality is way better as well.

Already had one PS5, but had to get another one to prevent the kids from fighting over who was able to play, so picked up the new PS5 slim with the disc drive. Love the new smaller design and the way it was revised with slightly different finishes and looks than the original. Super fast to setup and has been working perfectly since we got it. Not much else to say as it’s a great system and the best system that Sony has made to date as far as I’m concerned. Definitely recommend!

Ordered the PS5 and the game and the everything was ready for pick up the following day. Excellent service along with quick and easy ordering. Game itself serves its purpose since I'm not an "everyday " player. Great graphics and gameplay suffice for my needs

Haven’t had a new PlayStation in awhile. And enjoy playing this and easy set up.super lightweight as well since I got the slim version