Customer Ratings & Reviews

Love it. My grandson who has autism is fantastic at it.

Best Buy, Best Price, Best piece, Best Game, The Best Family.

It is veryyy nicee had to replace my old ps5 looks amazing

Very pleased with how it operates and my kid was very happy.

Works great love the 120 hz upgrade in game love playing

Absolutely love it. It's been great for the entire family.

Excellent customer service. Quick and fast transaction.

Fun console that I bought for my husband this Christmas

Good system works flawlessly and everything works well.

I purchased a playstation 5 brand new from the 125 nw loop best buy location in san antonio texas on sunday 5/12. When i got home to open the item, the ps5 was broken. The cover was broken, with black smudges. when i went to return the ps5 the very next day 5/13 best buy refused to accept the refund because "the serial number console didnt match the box." regardless of the reason why they wouldnt accept my return, it was the very next day and they still denied me. If they think i am lying and switched out consoles, why would i purchase a protection plan, gaes, and an extra controller. I was completely scammed from best buy given a broken console. I am completely heartbroken an i do not know what to do. I returned the ps5 in the mail to bset buy and now i must wait 20 days for further notice. I pray to god i get a full refund or free exchange because this is completely unprofessional from best buy. worst experience ever. I will be canceling my credit card with best buy.

Same thing as PS4 the interface and home is different along with the controller and charging cable. Overall I would say if you have a 4 keep that

Won’t take the game disks?? But other than that it’s amaizing

The PS5 Slim is a great upgrade to Sony’s console lineup. It delivers the same impressive performance as the original PS5, but in a smaller, lighter, and cleaner design that fits better in most setups. Games load quickly, run smoothly, and look stunning in 4K. The extra 1TB storage is useful, and the option to add a disc drive later is a smart addition. It stays quiet during long sessions, though it’s disappointing that the vertical stand is sold separately. Overall, if you don’t already own a PS5, the Slim is the version to get — powerful, compact, and future-ready.

The PlayStation 5 Slim in White is a masterful redesign that combines the power of the original PS5 with a more compact and space-efficient form factor. Its sleek white finish gives it a modern and minimalist aesthetic that fits perfectly in any setup. Performance-wise, the PS5 Slim doesn't compromise. It delivers the same lightning-fast load times, stunning 4K visuals, and smooth frame rates thanks to the powerful hardware and SSD. The DualSense controller support adds a layer of immersion, making gaming experiences incredibly dynamic and engaging. The cooling system is noticeably quieter, and its smaller size makes it easier to integrate into entertainment setups. While storage remains a limitation for some, it’s expandable, which offers flexibility for those with larger game libraries. Overall, the PlayStation 5 Slim is a perfect blend of style, performance, and practicality—a great choice for both casual and hardcore gamers.

The PlayStation 5 is everything I hoped a next gen console would be. From the lightning fast SSD to the incredibly smooth performance, every detail feels thoughtfully designed. Games load almost instantly, graphics look stunning in 4K HDR, and the frame rates are buttery smooth even in demanding titles. The new DualSense controller is the real game-changer it’s not just a redesign; it transforms how you feel games. The adaptive triggers and haptic feedback make everything from drawing a bowstring to feeling the tension in a car’s throttle come alive. The interface is clean, responsive, and intuitive, and the backward compatibility with PS4 titles is a huge plus. Storage could be larger, but expandable options make it manageable. Overall, the PS5 isn’t just a console it’s an experience. Whether you’re playing cinematic blockbusters or indie gems, it immerses you completely. Worth every penny for both long time PlayStation fans and newcomers alike.

I’m very impressed with this console. The performance is smooth, games load quickly, and the graphics look amazing. The design is sleek and modern, and the controller feels comfortable during long gaming sessions. Setup was simple, and everything worked perfectly right out of the box. Overall, it’s been a great upgrade and definitely worth it.

Dude, the PS5 is amazing! It feels so high-end right out of the box. The design's slick, setup's a breeze, and the performance is insane—games load super fast, and the graphics are killer, especially on a 4K TV. That DualSense controller is awesome too, the triggers and haptic feedback make everything feel so real. It runs quiet and stays cool even after playing for ages. The games are great, especially the exclusives like Spider-Man and Demon's Souls. Plus, it's a sweet media center for streaming stuff. Seriously, every gamer needs one, and getting it from Best Buy was super easy.

In my opinion this is a major step up from the one at launch even though i had a chance to get the pro i went with the slim because of the space in my room and the slim fits perfectly in any area you can think of. Performance wise its great i havent had any issues im able to play my cloud games better than the original standard console but streaming certain games on here are a bit slow with processing the storage. Now the biggest concern for me heading into this is just the overall cooling. With the standard it could get hot very quickly. With the slim it can heat very quickly but not over heating. My piece of advice when comes to cooling of this console is to make sure you have it in cool spacious environment where it doesnt pick up does, like this console once it hot its like a space heater like my goodness. But overall i honestly do like this console. I would highly recommend because of its versatility

picked up the PS5 Slim recently, and I’m honestly so happy with it. It has all the power of the original PS5 but in a much cleaner, lighter design that doesn’t take up a ton of space. It looks great on my setup. What really impressed me is how fast everything loads games start almost instantly, and the graphics are super smooth. The console runs quietly, and the DualSense controller still feels amazing with the vibration and triggers. Overall, it just makes gaming feel fun and effortless. If you’ve been thinking about upgrading or grabbing a PlayStation, the PS5 Slim is 100% worth it.

The PlayStation 5 Slim is everything I loved about the original PS5, but in a more compact and refined design. Sony nailed it with this upgrade — it's quieter, sleeker, and takes up way less space in my setup without sacrificing performance. Gameplay is buttery smooth, thanks to lightning-fast load times and stunning graphics powered by the SSD and ray tracing capabilities. Whether I'm diving into cinematic single-player adventures or fast-paced multiplayer matches, the PS5 Slim handles it all effortlessly. The DualSense controller still blows me away — the haptic feedback and adaptive triggers add a whole new level of immersion. Plus, the UI is super intuitive, and switching between games and apps is seamless. If you're new to PlayStation or looking to upgrade, this is the one to get. It’s the same next-gen experience in a sleeker, more efficient package. Highly recommend!