Customer Ratings & Reviews

Nice unit, and easy to use. I will say it takes a little bit to learn it and I still am. I like the ease of setup, the stand I bought to stand it upright is nice, its quiet and has different colored lights to tell you if its on standby or on etc. Has a lot of options as well like streaming apps through it.

No issues! Runs great fast so far so good I don’t have much to say.

It's a great console love the graphics would purchase again

I bought this for my son and he loves it! 5 stars for sure! I really have no complaints and it was in perfect conditions after pickup. I would definitely recumbent buying this if you are unsure.

It works like wonders it doesn’t give me anything type of problems and it downloads fast and it came mad fast.

I bought the open box ps5 for my son's birthday and it works great! There were no signs of it even looking like it was an open box item. I usually purchase open box products for the more pricier items and i have not once been disappointed. Thanks Best Buy for that!

This is such an improvement over the PS4 in both graphics and performance. I would have given an “Excellent” but the fact the unit does not come with the stand knocked it down a notch.

It’s great I like it a lot . Works well easy to hook up

Love my new PlayStation haven’t had one since the PlayStation 2. Little pricy but all consoles are.

Love this console! Everything works great, just what I expected.

This expensive Playstation consol plays videos as well as gamess. It is easy to look at and hopefully will last a few years.

Lets be honest, I'm 60+ year old guy and I bought myself a Playstation 5 to play racing games. I enjoy racing. And the Playstation has delivered. I've only played three different racing games so far, and it's FANTASTIC! So, even if you're an old guy like me, the Playstation 5 can give you a thrill.

Is a excellent product , I love play on my new ps5 and also on bay shore Best Buy store they have a great customer service they take care of you right away when you’re coming in to the store

All great experiences fast shipping in great condition everything I expected

Fast, quiet, and fun! My husband and kids love this

My husband was very happy. Faster and very vibrant colors.

Great system with great graphics. The panels come off easy to replace with all the different options out there. Installing the memory upgrade is also very easy. Vertical stand is a must if you are trying to fit it somewhere so it won’t take up a bunch of space. Sony nailed it with this console and all the great games they have out!

My brother died 5 years ago from muscular dystrophy. He had always been a playstation fan ever since the first one 30 years ago. We had been anticipating buying the PS5 for years. It took me many years after his passing to buy it but now that i finally have I absolutely love it and its allowed to somewhat heal.

Got for my little brother and he loves it. Got a controller with it for him, works great

My experience and purchase at BestBuy was great. I received my PS5 and I am enjoying it very much!