Customer Ratings & Reviews

Since I picked up the Sony PlayStation 5 Console, and it has completely changed how I game. Right out of the box it feels powerful and polished. The visuals on my 4K TV look absolutely stunning. The DualSense controller is a standout feature: the adaptive triggers and haptic feedback make every game feel more immersive and tactile. Performance is consistently smooth, the system stays surprisingly quiet even during long sessions. The setup was pain-free, and the console’s interface is intuitive and responsive. There are a couple of minor downsides, the console is a bit large and takes up space, and internal storage fills up fast with lots of big games, but overall this feels like a true next-generation leap over my previous console. I’d highly recommend it to anyone who wants a powerful, future-proof gaming hub. Performance is consistently smooth, the system stays surprisingly quiet even during long sessions. The setup was pain-free, and the console’s interface is intuitive and responsive. There are a couple of minor downsides, the console is a bit large and takes up space, and internal storage fills up fast with lots of big games, but overall this feels like a true next-generation leap over my previous console. I’d highly recommend it to anyone who wants a powerful, future-proof gaming hub. Performance is consistently smooth, the system stays surprisingly quiet even during long sessions. The setup was pain-free, and the console’s interface is intuitive and responsive. There are a couple of minor downsides, the console is a bit large and takes up space, and internal storage fills up fast with lots of big games, but overall this feels like a true next-generation leap over my previous console. I’d highly recommend it to anyone who wants a powerful, future-proof gaming hub. Performance is consistently smooth, the system stays surprisingly quiet even during long sessions. The setup was pain-free, and the console’s interface is intuitive and responsive. There are a couple of minor downsides, the console is a bit large and takes up space, and internal storage fills up fast with lots of big games, but overall this feels like a true next-generation leap over my previous console. I’d highly recommend it to anyone who wants a powerful, future-proof gaming hub.

I recently purchased the PlayStation 5 Disc Edition from Best Buy, and the experience has been excellent from start to finish. The console arrived well-packaged and in perfect condition, with easy setup right out of the box. Performance-wise, the PS5 is a huge upgrade. Games load incredibly fast thanks to the SSD, and the graphics and frame rates are outstanding. Titles like Spider-Man, God of War, and Call of Duty look and feel next-gen. The DualSense controller is a standout feature — the haptic feedback and adaptive triggers add a whole new level of immersion. I specifically chose the disc edition because I like having physical copies and the flexibility to buy, sell, or share games, plus it works great as a Blu-ray player. It’s also backward compatible with most PS4 games, which is a big plus. Best Buy made the purchase smooth and hassle-free, and I appreciate their reliable delivery and warranty options. Overall, this is an excellent console and a must-have for any gamer. Highly recommend both the PS5 Disc Edition and buying it from Best Buy.

The PlayStation 5 is a game-changer in every sense of the word. From its striking futuristic design to its unparalleled performance, it delivers an immersive gaming experience that sets a new benchmark for consoles. The PS5’s hardware is a powerhouse, with lightning-fast load times thanks to its custom SSD and the ability to run games at 4K resolution with stunning visuals and smooth frame rates. Ray tracing technology brings lifelike lighting and shadows, making every game world feel more realistic than ever. The DualSense controller is a standout feature. Its haptic feedback and adaptive triggers provide a tactile experience that enhances gameplay, whether you're feeling the tension of drawing a bowstring or the rumble of a car on different terrains. Sony’s lineup of exclusive titles, like Demon’s Souls, Spider-Man: Miles Morales, and Ratchet & Clank: Rift Apart, showcases the console’s full potential. Backward compatibility with most PS4 games is a huge plus, ensuring a seamless transition for existing fans. While the console is large and might not fit every entertainment setup easily, its design is sleek and modern. Availability has been a challenge, but it’s well worth the wait for any gaming enthusiast. The PlayStation 5 is not just a console; it’s an experience. With its innovative features and a promising future lineup of games, it’s a must-have for both casual and hardcore gamers.

I am absolutely thrilled with my PlayStation 5 purchase from Best Buy! As a gamer, I've been eagerly awaiting the next-gen console, and the PS5 has exceeded my expectations in every way. Firstly, the console's design is sleek and modern, with a slim profile that fits perfectly in my entertainment center. The controller, with its haptic feedback and adaptive triggers, is a game-changer (pun intended!). The immersive gaming experience it provides is unparalleled. The PS5's performance is lightning-fast, with seamless loading times and stunning 4K graphics. I've been playing [insert games you've played, e.g., Godfall, Ratchet & Clank: Rift Apart], and the visuals are breathtaking. I was also impressed with the setup process, which was surprisingly straightforward. The instructions were clear, and I had the console up and running within minutes. Best Buy's service was top-notch, as always. The staff were knowledgeable and helpful, answering all my questions and ensuring I had everything I needed for a smooth setup. Overall, I'm thoroughly enjoying my PS5 experience, and I highly recommend it to fellow gamers. If you're considering purchasing a PS5, don't hesitate – you won't regret it!

I’ve had the PS5 long enough to really get a feel for it, and it’s one of the best gaming systems I’ve used. The performance jump is obvious right away — games load almost instantly, and the visuals are sharp, smooth, and packed with detail. When a game is built to take advantage of the hardware, the difference is huge. The controller is a standout. The haptics and adaptive triggers make everything feel more immersive, and the shape is comfortable even during longer play sessions. It’s one of those upgrades you don’t realize you needed until you try it. I also like that it handles most PS4 games with no issues. Being able to go back to older favorites without juggling consoles makes life easier, and many older games actually run better on the PS5. If there’s one thing to mention, it’s the size — it’s bigger than you expect, so you’ll want to make sure you have space for it. But aside from that, it’s a smooth, powerful console that feels built for the next several years of gaming. Overall, the PS5 delivers fast performance, great visuals, and a genuinely fun controller experience. If you’re into gaming, it’s absolutely worth it.

The Sony PlayStation 5 is absolutely incredible. From the moment you power it on you can feel how next level this console is. The graphics are stunning the load times are insanely fast and the gameplay feels smooth and immersive in every way. The DualSense controller truly changes the experience with haptic feedback and adaptive triggers that make games feel more alive and engaging. We have always been a PlayStation family and that will never change. Sony continues to deliver innovation quality and unforgettable gaming experiences. Whether you are into action sports RPGs or casual gaming the PS5 delivers across the board. This console is worth every penny and then some. Highly recommend to anyone looking to upgrade their gaming setup.

The design is sleek and space-saving compared to the original, but it still packs the same powerful performance. Games load super fast, the graphics are stunning, and the DualSense controller adds a whole new level of immersion. Setup was quick and easy, and the system runs quietly and smoothly. Best Buy’s ordering and pickup process was seamless too. Highly recommend for any serious gamer or anyone upgrading from a previous-gen console!

The PS5 Slim is incredible. Super fast loading, extremely quiet, and the graphics look amazing. The slim design fits perfectly in my setup and runs cool even during long sessions. The DualSense controller feels next level with the haptics. Overall, a huge upgrade and totally worth it.

I bought my grandson 2 of the PlayStation 5s! One for his mom’s house and another one for his dad’s house and he actually didn’t think that the first one was real! He was so excited! I watched him play it at his dad’s house and the graphics were amazing. The console was a great fit for his desk. And I am thinking about buying one more for my house for when he comes to visit me in June. I would definitely recommend this to anyone who has kids or grandkids!!

As of 2023, the PlayStation 5 remains highly competitive. Although the Xbox Series X is recognized as the most powerful console available, the PS5 continues to impress with its fast loading times for native games and a user-friendly interface. The new Slim model is more compact and offers storage comparable to the Xbox Series X, with the added benefit of easy upgrades. The DualSense controller provides exceptional experiences for games that utilize its features, and additional accessories like the PSVR2 and PS Portal enhance the PS5's capabilities. Keep in mind that there is an additional $80 annual fee for PlayStation Plus if you want to access multiplayer games that aren't free-to-play, but the service offers various other advantages, albeit with a smaller selection of free games compared to Xbox Game Pass. Overall, the first three years of the PS5 have been marked by outstanding first-party titles such as God of War Ragnarok, Spider-Man 2, and Returnal, which have highlighted the console’s potential and set high expectations for its future.

I love my Playstation 5, even though it was super hard to get one for a long time if you were trying to avoid the scalpers. The PlayStation 5 is more than just a gaming console it's a masterpiece of design and engineering that represents the future of interactive entertainment. Whether you're a seasoned gamer or a casual player, Playstation 5 is sure to exceed your expectations and provide countless hours of gaming bliss. The controller is awesome. The DualSense controller adds a new dimension to gameplay that must be experienced to be believed.

The PlayStation 5 Slim is everything I wanted in a next-gen console, now in a smaller, more stylish design. It runs super quietly and loads games incredibly fast thanks to the SSD. The graphics are amazing — smooth gameplay with stunning detail, especially on a 4K TV. I love the DualSense controller too — the haptic feedback and adaptive triggers make games feel more immersive. If you’re looking for a compact and powerful gaming console, the PS5 Slim is a great choice. Totally worth it

I’ve been using the PlayStation 5 for a while now, and it has completely changed how I enjoy gaming. The first thing I noticed is how fast everything loads — switching between games or hopping into a match takes just seconds compared to older consoles. The graphics are stunning, especially on games that take full advantage of 4K and ray tracing. Playing on a PS5 feels like stepping into a more detailed and immersive world. Another highlight is the DualSense controller. The adaptive triggers and haptic feedback add a whole new layer to gameplay, whether it’s feeling the resistance of pulling a bowstring or the subtle vibration of footsteps on different surfaces. It makes even simple moments more engaging. I also like how quiet the console runs despite its power. Even during longer sessions, it doesn’t sound like a jet engine, which was sometimes an issue with the PS4. The storage space is solid for now, but with the size of modern games, I can see myself upgrading in the future. Overall, the PS5 feels like a true next-generation console. Between the speed, visuals, and the innovation of the controller, it makes gaming more enjoyable and immersive than ever.

The PlayStation 5 is an absolute game-changer. The lightning-fast SSD makes load times nearly nonexistent, and the graphics are stunning with crisp detail and smooth performance. The DualSense controller is revolutionary—its adaptive triggers and haptic feedback make every action feel immersive. The design is sleek and futuristic, and the UI is intuitive and user-friendly. With a strong lineup of exclusives and backward compatibility, it’s perfect for both new gamers and longtime PlayStation fans. Truly worth every penny. Fast shipping from Best Buy for Christmas.

I surprised my dad with the PlayStation 5 for Father’s Day, and watching his face light up when he unboxed it is a memory I’ll treasure forever. From the sleek design and whisper-quiet fan to the lightning-fast load times, every detail feels premium—just like the look on his face when Spider-Man: Miles Morales sprang to life in glorious 4K HDR on our living room TV. The DualSense controller quickly became his favorite new gadget—he can’t stop talking about the adaptive triggers that make each pull of a bowstring or squeeze of the brakes feel astonishingly real. We’ve spent countless evenings teaming up in co‑op adventures, laughing at our missteps and cheering one another on as we clear epic boss battles. It’s given us a reason to unwind together, even on the busiest weeks. Setting up the system was a breeze; in under 20 minutes we were exploring worlds beyond our imaginations. Dad, who swore he was “just here for the snacks,” wound up rediscovering his love of gaming, and I rediscovered the joy of sharing something special with him. The PS5 has become the centerpiece of our family hangouts—whether it’s movie nights in 4K or friendly FIFA showdowns. If you’re looking for a gift that brings people closer, brings smiles, and delivers next-level performance, you can’t go wrong with the PlayStation 5. Best Buy made the experience effortless, and now we have memories (and high scores) that will last a lifetime. Highly recommend!

The PlayStation 5 really impressed me with its speed and graphics quality. The controller feels amazing and truly changes the gaming experience. The only downsides are the limited storage space and the console’s large size, but overall I’m very happy with the purchase.

Purchased this PS5 as a Christmas present for my son. It was easy set to set up, works very well and is a great value for its size, speed and storage capacity.

Truly the ultimate gaming machine! PS5 boots up quick and graphics are amazing. I have the PS5 connected to a home theater system, which only enhances the game play. I love the way the PS5 looks, it's quite sleek and looks great as part of my home theater setup. I subscribed to Playstation Plus and have been able to access to many great games in the catalog, either download or streaming. I've only watched one blue ray on the PS5 and it worked just fine. One area I did run into some issues was the remote game play on my ipad. While it worked, the game would sometimes freeze up or the frames would get jittery, however I recognize this could also be an issue with the WIFI of my remote location, nevertheless it still worked and me and my kids were sill able to enjoy the PS5 while away from home.

I recently bought a PlayStation 5, and it’s been an incredible experience so far. The design is sleek and futuristic, making it a standout piece in my living room. Setting it up was straightforward, and I was gaming in no time. The performance is outstanding. Games run smoothly at 4K with stunning graphics and minimal load times thanks to the custom SSD. I’ve been particularly impressed with the DualSense controller—the haptic feedback and adaptive triggers add a whole new level of immersion. The user interface is clean and intuitive, making it easy to navigate between games and apps. Plus, the backward compatibility with PS4 games means I have a huge library to enjoy right from the start. Overall, the PS5 is a fantastic upgrade that’s worth every penny. If you’re a serious gamer or just looking for a powerful entertainment system, I highly recommend it!

Excellent speed and graphics. Slim design and easy setup. Games take about 45 minutes to download which isnt too bad, depending on size of course