Customer Ratings & Reviews

I’ve been extremely happy with my PlayStation 5. The performance is amazing. games load incredibly fast, graphics are sharp, and gameplay is smooth with no lag. The DualSense controller really stands out with its haptic feedback and adaptive triggers, which makes games feel more immersive. I also love how quiet the console is compared to older systems. Setup was quick and easy, and the interface is simple to navigate. Overall, the PS5 is a huge upgrade and absolutely worth the purchase for both casual and serious gamers.

As a longtime gamer, I always get excited about new consoles. But when I finally got my hands on the PS5, it completely blew me away. Graphics & Performance: A New Level of Gaming The moment I launched Demon’s Souls, I was stunned. The 4K visuals, realistic lighting, and fluid animations were on another level. But what impressed me the most was the ultra-fast SSD—load times are almost nonexistent, making gameplay incredibly smooth. Playing Spider-Man: Miles Morales in 60 FPS with ray tracing felt like a true next-gen experience. DualSense Controller: Unmatched Immersion One of the biggest surprises was the DualSense controller. The adaptive triggers in Call of Duty mimic the resistance of different weapons, making each shot feel unique. The haptic feedback in Astro’s Playroom is even more impressive—you can literally feel the difference between walking on metal, sand, or ice. This controller changes the way games feel. Game Library: A Mix of Classics and Innovation As a die-hard PlayStation fan, the PS5’s exclusive lineup made it an easy choice. Games like Ratchet & Clank: Rift Apart and Final Fantasy XVI showcase the console’s power beautifully. Plus, backward compatibility means I can enjoy PS4 classics like God of War and Ghost of Tsushima with better performance. Final Verdict: A Must-Have for Gamers! The PS5 isn’t just a gaming console—it’s a revolutionary experience. With its powerful hardware, game-changing controller, and incredible game lineup, it’s a must-have for every gamer. If you’re still on the fence, go for it—you won’t regret it!

There's not much I can say about the PS5 that people might not already know. My favorite feature is the controller, by far. The haptic feedback is awesome! Of course the quality of the resolution is good and the processing is blazing fast. I didn't expect it to be as fast as it is. The one bad thing I can think of, is it can get hot. Buy an after market fan and that'll solve that problem quickly. If you haven't upgraded yet, do yourself a favor and make that jump. You'll be happy you did. I play on it just about every day.

​I recently purchased my PlayStation 5 from Best Buy, and the experience was excellent. The ordering process was seamless, and I appreciated the quick store pickup option which got the console into my hands the same day. ​The console itself is a powerhouse. The 4K graphics and lightning-fast SSD have completely changed how I play, virtually eliminating loading screens. I’m especially impressed with the DualSense controller; the haptic feedback and adaptive triggers make games feel incredibly immersive. ​If you're looking for a next-gen upgrade with reliable service, getting it through Best Buy is a great choice. Highly

After not being able to get a PS5 in 2020 due to buying a (at the time) $1,700 dollar PC gaming rig. The way my friends spoke about it was basically saying that the PS5 was a pipe dream. So I finally got one in the beginning of May to play God of War Ragnarok, Spiderman Miles Morales, Gran Turismo and Spiderman 2. After installing and setting it up it is 100% worth the hype and praise for a 500 dollar console. It runs beautifully at 60fps on all of my games I purchased, and even on games like NBA 2K and Madden having those frames and performance boosts can make or break your competitive games. What I also love the most about it is 2 things, one is having a optional security passcode for each time you turn on your PS5 and logging in. Even though I use it only in my house it helps when uninvited guests come over and try to play your console without permission. And the 2nd thing is that the gameplay capture system on board has been greatly improved from the PS4. You can now on the fly record or snap clips from up to a 1 hour ago, and now you can snap as little as 10 seconds, to 15, 30, 1 minute, 5, and then 10 minutes and beyond. The footage is also crystal clear surprisingly at 1080P 60FPS with your choice of upping to 1440P or 4K. Huge step up from the PS4 as a content creator, YouTuber, or Streamer. I also love the new PS5 controller! It is such a step up from the PS4 controller that I loved and they made improvements. Firstly the battery lasts 3 to 4 times longer than the PS4 controller battery, has an onboard mic in the controller and toggle mute button that I didn't even find out until a couple nights ago. And it also features an almost engraved Playstation button pattern for the controller shell, and has adaptive triggers that will enhance gameplay and adjust depending on the game you're playing. I've also purchased 3 PS5 Dualsense Edge Pro controllers for my games I play competitively on console and each controller I can set up to my exact liking and have up to 4 profiles on each. Just simply plug in run the software update and you're good to go. Will come in handy when I have friends over and we fire up fighting games or sports games. And the best part, is how it captures the PS3 era with specific games playing a theme to it on the home screen when you hover over your game. Overall, it is a great console and makes me wish I could've gotten it sooner before I switched to PC gaming. I always been a PlayStation kid since the original Sony PlayStation, all the way up to the PlayStation 5. And each console has not let me down. I genuinely feel like a kid again unboxing my new PlayStation for the first time. And I'm already loving the exclusives that PlayStation has to offer along with recommended modern titles like God of War and Need For Speed. Now if you'll excuse me, I have to save New York from Rhino and Sandman with Peter Parker and Miles Morales!

The PlayStation 5 Slim is a sleek and smart evolution of Sony’s flagship console, offering the same powerful performance in a more compact and user-friendly design. Design & Build The Slim model trims down the bulky original PS5 by about 30%, making it easier to fit into entertainment centers. The new modular disc drive is a standout feature—perfect for digital-first users who may want physical media later. The updated port layout and customizable faceplates add a modern touch. ⚙️ Performance Under the hood, the PS5 Slim is identical to the original, delivering stunning 4K visuals, fast load times, and smooth gameplay. Whether you're playing Spider-Man 2, Final Fantasy XVI, or Call of Duty, the experience is seamless and immersive.

My sibling absolutely loves the PlayStation 5 Slim, and after seeing how much time they spend using it, it’s easy to understand why. One of the first things they noticed was how much smaller and sleeker it is compared to the original PlayStation 5. The slim design fits perfectly in our setup and doesn’t take up much space, which makes it more convenient overall.

### PlayStation 5 Review The PlayStation 5 (PS5) is a significant leap forward in gaming technology, delivering impressive performance, innovative features, and a strong library of exclusive titles. **Design and Build:** The PS5 features a bold, futuristic design with its white and black color scheme and distinctive curves. While its size may be cumbersome for some setups, the vertical and horizontal placement options provide some flexibility. The build quality feels premium and robust. **Performance:** Under the hood, the PS5 is powered by a custom AMD Ryzen Zen 2 CPU and RDNA 2 GPU, enabling 4K gaming at up to 120fps. The 825GB SSD drastically reduces load times, making the gaming experience smoother and more immersive. Games like "Demon’s Souls" and "Ratchet & Clank: Rift Apart" showcase the console’s ability to handle complex graphics and rapid transitions seamlessly. **DualSense Controller:** The DualSense controller is one of the standout features of the PS5. Its adaptive triggers and haptic feedback provide a more tactile and engaging experience, particularly in games that fully utilize these features. The built-in microphone and improved ergonomics make it a significant upgrade from the DualShock 4. **User Interface:** The new UI is sleek and intuitive, offering quick access to games and media. The addition of the Control Center, accessed by pressing the PS button, allows for quick navigation and multitasking without disrupting gameplay. The integration of the PlayStation Store directly into the system software enhances the user experience by making browsing and purchasing more seamless. **Game Library:** The PS5 boasts a solid lineup of exclusive titles, including "Spider-Man: Miles Morales," "Returnal," and "Horizon Forbidden West." Backward compatibility with most PS4 games is a welcome feature, allowing players to carry forward their existing libraries.

What I can honestly say is that this console is quite high-quality. Its design is quite versatile and innovative, and its quality is quite impressive. You can play for hours without any worries about it overheating. And if graphic design is spectacular.

I recently purchased the PlayStation 5 Slim Console (I previously owned a PS4 Slim) from Best Buy, and I couldn’t be happier with my choice! The slimmer design (vs the PS5 non-slim OG) is not only visually stunning but also saves significant space in my entertainment setup. Despite the compact size, it delivers the same powerful performance I’ve come to expect from Sony. Setup was a breeze, thanks to the clear instructions and fast connectivity. I noticed quieter operation compared to my old PS4, which adds to the premium feel. Gameplay is seamless, with jaw-dropping graphics and fast load times. Titles like *Horizon Forbidden West* and *Final Fantasy XVI* have never looked better. Best Buy's service was excellent—easy online ordering and pick-up trouble-free. Their team even sent helpful updates about my order status. If you’re looking for a console that blends performance, aesthetics, and value, the PS5 Slim is the way to go. A big thank you to Best Buy for making my gaming dreams come true!

The PS5 Slim is an excellent iteration of the PS5, providing nearly identical performance with a sleeker, more manageable design. While it doesn't introduce groundbreaking new features, it’s a fantastic option for those who want a smaller console with the same great gaming experience. Its powerful specs, a lower price point, and improved form factor make it a solid choice for those considering upgrading or jumping into the PlayStation ecosystem. If you're in the market for a next-gen console but don't need the bulk of the original PS5, the Slim is definitely worth considering.

Incredible performance! Worth the purchase, I use it everyday. Loads faster and downloads video games faster than my old ps5. Also love the slimness

Very good ps5 it works great and the set up is easy to do. Easy for kids to use as well.

PS5 in great condition and works well. Minor cosmetic scrape but system works great overall.

Although this console is bigger, its thin design makes it easy to basically put anywhere! The graphics are insane, the speed is much faster and we love that the controller has a built-in two-way mic so we don’t have to wear a headset unless we want to. I only wish we hadn’t waited so long to upgrade and would definitely recommend this to anyone who is still as much into PlayStation these days as everyone is in my house!

I recently purchased a PlayStation 5, and I must say, it has completely transformed my gaming experience. From the moment I unboxed it, the sleek design and build quality impressed me. The console feels premium and looks fantastic in my entertainment setup. The performance is nothing short of amazing. Loading times are virtually nonexistent, thanks to the ultra-fast SSD. I can jump into games in seconds, which keeps the action flowing and eliminates those frustrating wait times. The graphics are stunning; games look incredibly realistic, with vibrant colors and smooth frame rates. Titles like "Demon's Souls" and "Ratchet & Clank: Rift Apart" showcase the console's capabilities beautifully.

I recently bought the PS5 from Best Buy, and I couldn’t be happier with my purchase. The console is incredibly fast, super quiet, and the graphics are absolutely stunning. Loading times are almost non-existent, and everything feels smooth and responsive. The DualSense controller really takes the experience to another level with its haptic feedback and adaptive triggers. Games like Demon’s Souls, Spider-Man: Miles Morales, and Ratchet & Clank look and feel amazing on this system. Best Buy made the whole process easy — fast shipping, secure packaging, and great customer service. If you’ve been thinking about upgrading, the PS5 is 100% worth it.

The PlayStation 5 redefines what a console can be. It’s not just about 4K gaming it’s the near instant loading, jaw dropping graphics, and the feel of the DualSense controller. Haptic feedback and adaptive triggers add realism to every action, while 3D audio and intuitive interface make gaming smoother than ever. Exclusive titles like God of War Ragnarok and Spider Man 2 push the envelope. Plus, you can still play thousands of PS4 games, often better than ever. Storage may need expansion but the experience is well worth it.

I’m very satisfied with my PS5 purchase from Best Buy. The console itself is excellent, fast load times, smooth performance, and impressive graphics that genuinely feel like a next-generation upgrade. Everything from setup to gameplay was straightforward and polished. What really stood out, though, was Best Buy’s customer service. The ordering process was clear, delivery was on time, and the product arrived well-packaged and in perfect condition. When I had a quick question about warranty and accessories, customer support was responsive, knowledgeable, and efficient, without unnecessary back-and-forth. Overall, this was a smooth, reliable buying experience. The PS5 delivers exactly what it promises, and Best Buy made the purchase process easy and stress-free. I’d confidently recommend both the console and Best Buy to anyone considering a PS5.

Best invention since sliced bread. And the butter is the disk drive!