Customer Ratings & Reviews

I waited for several years to upgrade from PS4 to PS5. When I found out that I was going to be forced to upgrade if I wanted to keep playing online I wasn't very happy, PlayStation is getting rid of the online network for PS4. My wife purchased the PS5 for me for Christmas and, while the cost is higher than I'd like, the quality really shines through, from the online network, to the PlayStation and controllers. I only have 1 actual PS5 game right now but when I play the PS4 games on it, everything looks cleaner, the game responds faster and everything overall is better. I still wish they would give us more internal storage.

As a long-time gamer and PlayStation fan, I can confidently say the PS5 is worth every penny. It delivers a true next-gen experience with fluid gameplay, lightning-fast loading, and a growing library of visually impressive exclusives. Whether you’re upgrading from a PS4 or jumping into the PlayStation ecosystem for the first time, this console is a fantastic investment for the next several years of gaming.

The PlayStation 5 is a next-gen powerhouse that delivers a truly immersive gaming experience. From its sleek, futuristic design to its lightning-fast SSD, which virtually eliminates loading times, the PS5 feels like a major step forward. The standout feature is the DualSense controller, with its haptic feedback and adaptive triggers that add a new level of tactile immersion, making every game feel more real. Graphically, the PS5 shines with stunning 4K visuals and ray tracing, making even older games look and run better than ever. Backward compatibility with PS4 games is a nice bonus, and the revamped PS Plus service gives access to a large library of games.

The PlayStation 5 delivers next-gen gaming with ultra-fast load times, stunning 4K graphics, and smooth gameplay thanks to its powerful SSD and custom CPU/GPU. The DualSense controller adds immersive haptic feedback and adaptive triggers. With a growing library of exclusives and backward compatibility with PS4 games, the PS5 is a top-tier console for both casual and hardcore gamers.

couldn’t be happier with my PlayStation 5 purchase. The console itself runs beautifully—fast loading times, smooth graphics, and great performance on every game I’ve tried so far. The setup was simple, and everything worked right out of the box. What really stood out, though, was the service I received at the time of purchase. The staff were knowledgeable and patient, answering all my questions and helping me choose the best version for my needs. They also explained the warranty options clearly, which gave me extra peace of mind. Later on, when I had a small question about accessories and online setup, the help I received from customer service was quick and friendly. It’s nice to know that support doesn’t end once you leave the store. Overall, the PS5 has exceeded my expectations, and the buying experience made it even better. Highly recommend both the console and Best Buy’s helpful team!

It's a replacement from a pure Digital 1 I bought in 2021 love look also it's easier to open compared to the larger version to add a SSD card also if your using wifi make sure the 5g dowloads are very fast that way.

I love this console. I use it for gaming, and for watching movies. The quality is so much better than any of the Fire Sticks, Rokus, or Apple TVs I've used. The BEST all-around console for graphics, power, etc. I have 0 complaints. It's worth the 500$. My only complaint is the storage. You'll quickly run out of storage. However, you can easily buy and install more storage, so it's not a deal breaker.

I really love my PS5. It runs really well, has a lot of games I like, with no lag. The new feature on the pad of the controller is cool, and the PS5 tower has a unique design that I like. Definitely recommend.

love love love this console obsessed with the design and the graphics output hats off to the design team

The ps5 slim is a great gaming console, with lots of space for games I believe that downloading from the ps store is better than buying the physical games, everything loads fast, i have had no issues with this console

I’ve been using the PlayStation 5 for a few months now, and I can confidently say it’s worth every penny. The graphics are stunning, the load times are incredibly fast thanks to the SSD, and the DualSense controller is a game changer you can actually feel the game. If you’re lucky enough to find it in stock, don’t hesitate this is the best PlayStation yet. Highly recommended for any gamer!

Updated from PS4. Faster, better graphics, easy to set up and use. Nice additional features and main menu / widgets. Only had it set up for a week, but happy so far.

This PlayStation 5 is really amazing. The graphics are on it are unbelievable. I made sure, that I bought a very good HDMI cable to support the 4K reception. I enjoy not only the graphics but the speed of play with the games. The setup is also amazing. I got a t-bite 1000 gig storage playstation. But the crew at Best Buy told me about an optional internal storage I can buy. I did it, it was easy to install, and I added two more gigs of internal space onto the one gig that already had. So now I can download games without worrying about saving space.

The PS5 is a wonderful product. It doesn't disappoint at any level. Sharp, fast and unmistakably modern. Sony continues to be a dependable brand for home electronic entertainment. Just as Levi is for pants.

My son loves his PS5 it is fast with the graphics, runs more quieter than the PS4 and love it’s sleek posture, great investment!

“I recently got my hands on the PlayStation 5, and it’s been an incredible experience. The design is sleek and modern, and it’s surprisingly quiet during gameplay. The performance is flawless, with lightning-fast load times and stunning graphics that make games look more immersive than ever. The new Dual Sense controller offers a fantastic, responsive feel, especially with its haptic feedback and adaptive triggers. Whether you’re playing action-packed games or exploring open worlds, the PS5 truly elevates the gaming experience. Highly recommended for any gamer!”

The PlayStation 5 has been an amazing upgrade in every way. The graphics are incredibly sharp, the load times are almost instant, and the overall performance is smooth and fast. Games look and feel more immersive thanks to the powerful hardware and the DualSense controller, which adds new levels of feedback and precision. The console runs quietly, the interface is easy to navigate, and features like 3D audio and 4K resolution make the gaming experience feel next level. Whether you’re playing big titles or streaming apps, everything works seamlessly. Overall, the PS5 is absolutely worth it reliable, powerful, and built for both casual and serious gamers. Highly recommended.

Ive always owned an XBox but i decided to give a playstation a try and the only thing i can really say is I WISH I HAD DONE IT SOONER!!! The speed and graphics are fantastic. I upgraded the internal memory with a Samsung SSD which improved system operations greatly and it only took about 5 minutes to install. I also subscribed to the top monthly membership and the amount of games available and the quality makes the $20 a month a great value. I just turned 55 in May and always struggled to hold my own with modern day video games however after a month of playing im getting much better and i attribute this to the game setup. All in all i couldn't be happier with my purchase and i highly recommend the PS5 to everyone.

My dad loves it. Much faster than my PS5 and smaller as well. The quality looks crazy good and I am kind of jealous that I gave it to him haha. He loves his present along with Madden 25. Very similar to PS5 but better performance and a smaller device (slim edition)

It’s a nice product with good quality and features, user friendly interface, nice graphics with multiple games. Controller is quite easy to handle while playing.