Customer Ratings & Reviews

The PS5 worked good, it has now problems. Works as expected

Fantastic purchase! The process of picking up was easy from the Asheville location. The ps5 is a wonderful console. Highly recommend.

Great purchase! Have been playing every night since I got it for my birthday.

Awesome system. Kids love it and I will recommend it to others.

Great console!! Bought it for my son and he absolutely loves it!

Slick and quick. Love playing on ot. This is mu second one i boight from best buy. Great pirchase.

I recently purchased the PlayStation 5 for the home for kids and myself. We purchased 3 games and an extra controller which totaled out to roughly $700. To be honest the games are somewhat boring and are tend to be difficult to navigate. I don’t care for the controller layout and the system glitched a few times when I turned it on. The graphics are good overall, but I personally think that the system is way overpriced. Would probably purchase an Xbox if I had to do it over again. To be fair, it can also play 4k movies which would be nice if you don’t own a standalone 4k player which is why I gave the product a 4 star rating.

Great ítem and excellent customer service. I will recomended A+

To this day, amazing console, I’m late to the PS5 hype, but the console it’s amazing.

Great game console staff from Best Buy so helpful....highly recommend

such a great game system! I’ve owned all Xbox systems and had to switch over to the PS5. Purchased a PS5 for my sons and nephews to convert them over to the best quality system and best console. It did not disappoint!

I bought this after playing PC games for years. I was glad I made the switch. Performs very well, affordable, easy to use. Not only use if for gaming, but for entertainment use as well.

Great system and easy order pickup for my son as a gift in different state

I got this because I was going warranty swap on my og Ps5. I like this one because it’s smaller than the original. I enjoy using it with my child.

Can you believe Ive only played my PS5 about 6 times since I bought it. I love it but my schedule keeps me busy. It does tend to get a little hot but what system doesnt.

Love the sleek style looks great in my game room. The quality of speed is better than Playstation 4

Great Console, the slim is a lot more aesthetically pleasing than the original with the same performance. Worth it if you don’t have a PlayStation yet.

My boys love thier PlayStation 5! Love that they have geek squad and the best protection plans!!

Don't know why I waited so long to get one, returning to couch gaming has been great with my PS5. I like physical media so the disk drive version was a must. The controller is near perfection; comfortable to hold and the haptic feedback is great. I thought that would be a gimmick but I was wrong, so cool!

I ordered and picked up in store, was ready in less than an hour. Customer service was awesome. Got PlayStation premium and had access to a ton of games. It’s an awesome device, got it for the Final Fantasy 7 remake, i’m used to playing games on the nintendo switch, the graphics are a lot better on the PS5, would recommend.