Customer Ratings & Reviews

Excellent quality, love the product and nothing to complain.

it was very easy and perfect for me because im in the south side of san antonio like 30 minutes and when i submitted all best buy send me text message with all the details and by when and where would be ready im really happy to have this app and best buy is always updating details on stuff that i like im so happy with my purchases thank you!!!!!!!!! love PS5

So glad i got this instead of the Series X. 100 dollars cheaper, better exclusives, less advertising on the home screen, and Xbox exclusives plus game pass(including Halo and Gears) will be on Playstation eventually. Longer wait sure but since games are rarely finished when released, id rather play a more polished and updated game after a little wait. Or even buy them on sale or used to limit money going to Microsoft. Former Xbox owner primarily.

Good gaming console been on the ps family since ps1 and will continue to buy them. Only thing is storage they need to add a bit more. 5 games and you’re out of storage sadly.

It’s a good product; the product details correspond to expectations

If you have free time and don't know what to invest it in, believe me, this device will make up for it. Highly recommended.

Got this a week ago. Best console ever bought. No complaints.

Bought this as a gift for my husband’s birthday. He absolutely loved it!

the overall quality of the product was amazing and the size is perfect

I purchase PS5 at Best Buy for my son bday 2/9/24 and also got him $50 PS5 gift card for thew game omg the customer service firstly was amazing staff friendly and give you so much information about the device purchase. My son loves PS5 he so much better than the Ps4 he had huge upgrade and so many features and run smoothly. Thank you Best Buy for making the purchase so smoothly and the warrety is a must when purchase.

Whole family loves this! We spent the extra money on the Disc version as it is more versatile allowing for movies, disc games vs having to take of memory downloading each game etc. it comes with 1 controller, but I would suggest buying a second right away as it’s more fun with 2 players!

I was very skeptical about buying it at first, because I didn’t know if it would be worth it, but it definitely is. The graphics are amazing and all my games run very smoothly. Don’t think twice about buying it if you are haha

When I first opened the box, I was surprised to see how advanced it was. My first thought was: "this is something from the future." Once unwrapped and powered up, I realized SONY surpasses all systems. It fits any decor; has personal AI droid feel to it. The online setup, online instructions, and SONY play store, eliminates all thoughts of buyer's remorse. This is the Range Rover Autobiography of all gaming systems!

I am sooooo happy i bought this.!! My weekends are never boring now because of PS5.!! Last console i bought was PS2 and i took a long break from gaming. PS5 brings back the youth in me!

Everything works great! I’ve had no issues at all. I’m always happy with my purchases at Best Buy—consistently a great experience!

I love how it works and I also like how there is a lot of storage

Pretty smooth loved it. The PS5 offers a next-gen gaming experience with powerful hardware, breathtaking graphics, and speedy load times. The DualSense controller's haptic feedback enhances immersion, making every game feel dynamic. Exclusive titles showcase the console's capabilities, though availability can be a challenge. If you manage to secure one, the PS5 delivers a stellar gaming experience that's worth the investment.

That’s an awesome thing Ps5 spending quality at a time with my kiddo and awesome thing you can split the payment to months with Best Buy credit card

I haven't met anyone unhappy with their PS5 myself included, overall amazing gaming console. Great software and exclusive game access.

My daughter loves her Christmas gift we found out not only does it take disc but you can also download games to. She loves the way the controller lights to different colors It also came on time this is the second game console I’ve purchased from Best Buy