Customer Ratings & Reviews

Ive always owned an XBox but i decided to give a playstation a try and the only thing i can really say is I WISH I HAD DONE IT SOONER!!! The speed and graphics are fantastic. I upgraded the internal memory with a Samsung SSD which improved system operations greatly and it only took about 5 minutes to install. I also subscribed to the top monthly membership and the amount of games available and the quality makes the $20 a month a great value. I just turned 55 in May and always struggled to hold my own with modern day video games however after a month of playing im getting much better and i attribute this to the game setup. All in all i couldn't be happier with my purchase and i highly recommend the PS5 to everyone.

We recently bought a Sony PlayStation from Best Buy, and we couldn’t be happier! The console works perfectly — super fast, smooth graphics, and an overall amazing gaming experience. The staff was very knowledgeable and helped us pick the right bundle. Everything was well-packed and ready to play right out of the box. Highly recommend Best Buy for anyone looking for gaming gear!

The PlayStation 5 is an absolute game-changer! From the moment you power it on, the lightning-fast SSD makes load times practically disappear, and the graphics are stunning—true next-gen quality. The DualSense controller is a standout feature with its adaptive triggers and haptic feedback, making gameplay incredibly immersive. Whether you’re playing exclusives like Spider-Man: Miles Morales or enjoying third-party titles, everything runs smoothly at 4K with impressive frame rates. Setup was simple, and the user interface feels modern and intuitive. Storage could be bigger, but the option to expand with an NVMe SSD is a nice touch. Overall, the PS5 is worth every penny for gamers who want top-tier performance and innovation. Highly recommend!

Haven't had a gaming system since my son was born in 2013. Just not enough time to game. I had an xbox and was very happy with it, but reluctantly sold it. My son has a Nintendo switch, which is fun however it lacks sports games which are my favorite. I decided since ncaa football was coming out we should get a new system. We did our research and decided the amount of games and especially the controller, Playstation was the way to go. Well we haven't played a different game since ncaa football came out and we couldn't be happier. The graphics are incredible and the controller is made by aliens im quite sure. So advanced and incredible. Couldn't be happier with our purchase.

The PlayStation 5 exceeded all my expectations. The graphics quality, system speed, and immersive experience are absolutely incredible. The DualSense controller brings games to life with its haptic feedback and adaptive triggers. Playing on this console truly feels like next-gen gaming. My shopping experience with Best Buy was also outstanding. I ordered online and picked it up in-store. The process was fast, well-organized, and the staff was super friendly. The PS5 was ready for pickup even earlier than expected and in perfect condition. Thank you, Best Buy, for making everything so easy! I highly recommend both the console and buying it from here

Awesome console, love the slim model and it looks so good I’m my space! The quality and speed is such an upgrade from the ps4 if you have a 4k tv

Great graphics, no lagging, and works with any gaming computer screen and keyboard and mouse. Does not heat up after long use. Great picture quality. Has good enough storage although I did get an extra external memory but that is my preference.

My dad loves it. Much faster than my PS5 and smaller as well. The quality looks crazy good and I am kind of jealous that I gave it to him haha. He loves his present along with Madden 25. Very similar to PS5 but better performance and a smaller device (slim edition)

Since we bought the PlayStation, not a single day has gone by without us using it. I love it for relaxing and having a good time, but the best part has been seeing my son so happy with it. I gave it to him as a gift, and he’s completely in love with it — he doesn’t want to let go of the controller! The quality is excellent, the graphics are stunning, and the system runs incredibly fast. It’s a console that’s truly worth every penny. Even better, it’s brought us closer together as a family by sharing fun moments playing together. If you’re looking for something fun, entertaining, and high-quality, this PlayStation is the perfect choice. 100% recommended!

The PS5 is a fantastic gaming console. The graphics are sharp, and the fast load times make a big difference in gameplay. The new controller feels great, with cool features like adaptive triggers and haptic feedback that add to the experience. The console itself is pretty big but has a sleek, modern design. It runs quietly and smoothly, even with high-performance games. Backward compatibility with most PS4 games is a plus. While it’s pricey and hard to find, the overall performance makes it worth the investment for serious gamers or anyone wanting a top-notch entertainment system.

I've been a Sony fan since the PS1. I've had every console they've released, however usually waiting for a few revisions for Sony to get the kinks out so to speak. I really like the slim version of the PS5. It fits nicely on my entertainment center with the included horizontal feet. The setup was a breeze and downloading games was painless. I mainly picked it up to play Elden Ring: Nightreign with friends and I love the performance boost from the PS4 version. Being able to play PS4 games on it as well is a huge plus so I don't need to keep my old PS4 hooked up. All in all I am satisfied with the PS5 slim.

Was able to buy myself and my little brother a ps5 with Best Buy’s PayPal checkout option. Now we can play together since we don’t get to see each other often. Ps5 digital is a sweet deal but went with the disc version so I can let my little bro dust off my ps4 games! Unfortunately, not the ps3 games, but all the same I can recycle my childhood and he can add to his. As an advid PC gamer, I often find myself choosing PS5 for larger titles as most largely marketed games seem to be optimized for PS5 for graphics and performance. Could use more storage capacity but there are memory accessories for those who need it. Stock setup I can download about 4-5 large games at once.

The playstation 5 is a powerful console that can load up pretty much any game instantly. My only issue is compared to the PS4 there arent many exclusives on it. It’s mostly a system to play remasters of the older games you played before with prettier graphics and better frame rate. If that sounds enticing to you the ps5 is for you. It also has a 4k drive so you can watch 4k movies too. Don’t forget to add a SSD with a heatsink for more storage too.

I’m using it for almost for five months and never had any problems. I have a version with disc but I also never used that option always purchase all my games through PlayStation store. I thought it will be cheaper to buy used games from marketplace but in store they usually have discounts so obviously it’s better to purchase them there. I’m becoming addicted to this console. This is my first console and I really like it. My wife bought me it as a gift on my birthday. Works perfectly.

Really good speed and graphics. Always love PlayStation, I have had one since I was 11.

Great console. Absolutely love my PS5! This console is a game-changer. The load times are almost nonexistent thanks to the super-fast SSD, and the graphics are stunning with 4K and ray tracing support. The DualSense controller is probably my favorite part — the adaptive triggers and haptic feedback really add an immersive touch to gameplay that I’ve never experienced before. If you’re thinking about upgrading or joining the PlayStation family, don’t hesitate. Totally worth it!

Love how fast it is and sleekness. Also was so happy with the customer service we received! So kind & efficient.

I recently purchased the PlayStation 5 and I couldn’t be happier with my experience. The console arrived in perfect condition, well-packaged, and right on time. Setting it up was quick and easy, and the performance has been outstanding — super fast loading times, smooth graphics, and an overall next-level gaming experience. The DualSense controller is amazing and really adds to the immersion. Definitely worth the investment, highly recommend it to any gamer!

I bought/pre-ordered the ps5 when it was released, we used it allot for i think 3 yrs and then the disc reading laser crapped out. We've had this happen with both the ps3 and ps4 models that's why we bought a separate sony bluray player to watch movies on because we also watch allot of movies and TV series on bluray and dvd, we thought that was putting a strain on the laser. But they all eventually crapped out. I owned 2 different ps3s and 4 different ps4s over the years cuz they just die if you play games all the time. The ps5 is a superb machine, this is the second I've owned and i loved it since the beginning. The controllers are great totally designed great for holding and playing long amounts of time. It does get a little hot so you have to regularly Clean the dust out of the fans/ vents so it doesn't get too hot.

I’m an inexperienced user but this PS5 console is so friendly, lots you can do with it besides play video games, and the graphics are amazing! The operation is smooth and things load fast.