Customer Ratings & Reviews

Runs smoothly. The design is neat and not bulky. Everything looks amazing on the screen. Highly recommended.

I recently upgraded from my PS4, and I'm really glad I did. Of games that were just PS5. Most of the games that are on the market right now. I already own for the PS4. So I figured why bother. But Best buy gave me a good credit deal during the holidays and I bought this and a TV. I'm having a blast with the PS5 even though I'm playing some of the same games. I'm replaying Ghost of Tsushima from the start after I've already beaten it on the PS4. It's even more beautiful. I'm playing God of war Ragnarok which is awesome. The haptic feedback controllers alone are worth the price of admission. I really enjoy the feedback I get in the R2/L2 buttons on my racing games. Bought a couple new games, they kind of suck, but I'm still glad I upgraded. I just hope they start making some good original games again. Seems like covid killed that. The graphics are excellent. I PC gamed for years until the PS3, which was a step down, but my son became old enough to play games. The PS4 has pretty good graphics. But this PS5 is the first time I've seen really strong graphics on a console. It looks great, especially on a Sony OLED TV.

Great product Good performance Good graphics Very fast

This PS5 is great quality! super fast and graphics are amazing!

It is exactly as advertised. Great graphics, quiet running, easy to setup, and worth the price.

Amazing works perfectly, it does not take disks though

I've Playstations 2-5, and I have to say this is quite a leap over the PS4. It has great graphics. It runs good and plays 4k Blu-ray discs. The controller takes a little getting used to, but added features are nice. The Astro Bot game included is fun for the kids and adults.

I was able to buy a new ps5 so I was going to buy elsewhere but Bestbuy was faster and had what I wanted in-stock which was the ps5 slim with a controller I wanted in a different color.

The PS5 Slim delivers the same powerful gaming experience as the original but in a sleeker, more compact design. Its updated build is space-saving, with minor tweaks, but overall, it’s ideal for those who want the full PS5 experience in a smaller form factor.

Picked up my new PS5 through Best Buy’s curbside service, and everything was quick and hassle-free. The staff was super friendly and had my order ready right on time. The console itself is absolutely amazing — fast, powerful, and the graphics are next level. Setup was simple, and I was gaming in no time. Couldn’t be happier with both the PS5 and the smooth pickup experience. Highly recommend!

I upgraded from an Xbox360 to a PS5. Yes, HUGE difference! Before I made a purchase like this I did a lot of research and found out that when comparing the PS5 to the newest Xbox PS5 had the Xbox beat. And after watching some review videos I came to the conclusion that the PS5 would probably be the best fit for me. And it is, I really only play COD on the system but I have no complaints. There is no lagging, realistic graphics, and so many different options of games available to play online with friends

The improvement in display quality is undeniable, and larger, more demanding games don't leave it huffing and puffing within an hour like they did to the PS4. I'm a PC gamer, but my fiance goes back and forth between PC and console pretty frequently, and he's been super happy with his PS5. I got it for him just in time for the release of some titles he's been waiting desperately for. He's having the time of his life lol.

It was time to let go of my ps4 and upgrade to a ps5. Wow is all i can say. As a player of Elden Ring. I am blown away on how quick the load times are! More time for gaming.

We have bought 5 ps5ms so far and love them all. We have one in each room. Love the design of it and the controller. Such an upgrade from previous gaming consoles

The great device it works really well and streams really awesome. I love it. It’s so so cool. You know it’s not even making a PlayStation grade for a long time and this is just an amazing device. Absolutely love it.

The graphics are top tier, it runs smoothly, boots up without any issues. Some games are slower to download as expected for large games. But overall console was in perfect condition and it was a great investment.

I recently purchased the PlayStation 5 from BestBuy, and everything about the experience was flawless. The ordering process was simple and fast, the packaging was secure, and delivery was right on time. The PS5 itself works perfectly — stunning graphics, fast loading times, and an overall next-gen gaming experience. I highly recommend BestBuy for any tech purchase. Couldn’t be happier with my PS5!

The PS5 has been one of the best gaming purchases I’ve ever made. The speed, graphics, and overall performance are on another level. Games load almost instantly, the visuals are insanely clean, and the DualSense controller makes everything feel more immersive with the haptics and adaptive triggers. The system runs quiet, the interface is smooth, and it just feels powerful in every way. If you’re on the fence, don’t be — the PS5 is 100% worth it and delivers a true next-gen experience.

I love my new PS5 it's such an upgrade! It's so much faster than my PS4! It's a lot brighter too. The only things that I don't like is the storage space. It's good that this has the disc drive included so that helps take up less storage space. But the digital games take up a lot of space. Especially if you want to keep your game progress and saves. I like to play a game and sometimes switch to another game for a little while or have other games only when friends come over. I wouldn't like to have to only play a few games and have this loaded on the console. I had 32 games some disc versions and coming from my PS4 1TB and all of my games were saved to it to the PS5 1TB now I have less space and can't fit every game. So I had to make another purchase and get an M.2 drive so I can have all of my games downloaded at once and keep my saves in the games. So plan on making another purchase if you don't want to download and delete games. My last gripe is I had to get used to the new layout of how to get to the Home Screen and settings I learned pretty fast it was just an adjustment. It's nice to be able to adjust the sounds of the beep and controller. Also the brightness of the controller, console and the low power mode settings can be adjusted to update the system, games and charge the controllers and of that doesn't need to be done or will go in a super low energy mode. It goes from low power mode to on very quickly and you can turn it on from the PlayStation app too. I'm glad I can still play all of my PS4 games and some came with free PS5 versions.

I recently purchased the PlayStation 5 from Best Buy, and I couldn’t be happier with my experience. The ordering process was smooth. The PS5 itself is absolutely amazing — the performance, graphics, and overall gameplay experience have exceeded my expectations. I'm thoroughly enjoying it and have no complaints at all. Thank you, Best Buy, for providing a great product and excellent service!