Customer Ratings & Reviews

I bought the PlayStation 5 last year as a birthday gift for my little brother, and it was hands-down the best decision I could have made. From the moment he unwrapped it, his excitement was through the roof, and it hasn’t faded since. The console’s performance is incredible—lightning-fast load times, stunning 4K graphics, and a smooth, immersive gaming experience. The DualSense controller takes it to the next level with its haptic feedback and adaptive triggers that make every game feel so much more real. My brother loves how the PS5 has a vast selection of games, and he’s constantly discovering new features like media apps and seamless online play. It’s perfect for both solo gaming and connecting with friends. The design is sleek and futuristic, so it looks great in any setup. If you’re looking to make someone’s day (or year!), the PS5 is worth every penny. This console has brought so much joy to our household. Highly recommend!

Bought for my boyfriend as he needed a new one, great console, works as it should, employees helped me make sure to get the correct one with disc as i was unaware there were different versions

Perfect entertainment system. Easy to install/ aesthetic Does not over heat & stays quiet as can be. Perfect BUY

The PlayStation 5 (PS5) is a remarkable console that represents a significant leap forward in gaming technology and experience. From its sleek design to its impressive performance, the PS5 delivers a next-gen experience that both casual gamers and hardcore enthusiasts will appreciate.

Exactly what I expected! Great graphics and much quicker.

The PlayStation 5 has exceeded my expectations with its stunning graphics and lightning-fast load times. The gameplay is incredibly smooth, and the new controller feels great. Overall, it's an amazing upgrade. Highly recommend it for any gaming enthusiast looking for top-tier performance and immersive experiences. Worth every penny!

Good product. RDR2 looks beautiful on the PS5, properly optimzed! Design is sleek and the fan noise is minimal.

I like the look of the slim a lot more then the launch model, and its still just as fast as the launch. Gave 4 stars because it is noticably louder

The best game console out there very fast easy to work and nice look at it In the lot of storage Great graphics

One of the best consoles ever , the speed and graphics are the best !!

Meticulously packaged and has been running without issues for about 6 months: runs games without overheating but some games do strain it more than others. Controller still works well after 6 months of use. Memory may be an issue for some but the PS5 allows the customer to upgrade its gb capacity; sidenote, staff are very helpful and eager to help so feel free to ask for assistance. Overall, a great console that can warrant hours of playtime and the preferred version over the Pro model.

Amazing console. Flawless design. Great deals on associated products.

The PlayStation 5 delivers next-gen gaming with ultra-fast load times, stunning 4K graphics, and smooth gameplay thanks to its powerful SSD and custom CPU/GPU. The DualSense controller adds immersive haptic feedback and adaptive triggers. With a growing library of exclusives and backward compatibility with PS4 games, the PS5 is a top-tier console for both casual and hardcore gamers.

The ps5 slim edition runs just as smooth and great as the ps5. The graphics are amazing and game play is so smooth. Will be buying my son one for Christmas so we can play together.

Amazing fast and seamless offer process via app on mobile. Ordered a ps5 for pickup with no issues. Best Buy has always been great for my tech purchases.

In a month and a half I have had no issues with my PS5. It comes with everything you need (power supply, controller, controller charging cable, and HDMI cable). The only thing it didn't come with was a game but I figure I missed the bundle window. I'm sure it will come again during a holiday. The PS5 itself has great graphics, is pretty quiet for the most part, and yeah. It's awesome. It's a PS5. I like the slightly slimmer model too.

As someone who owned a PS4 and wasn’t sure if I should upgrade due to my limited gaming time, I’m really glad I decided to get a PS5. I’ve spent the past month enjoying it, and I have to say, it’s a fantastic console. The performance is incredible, with fast load times and smooth gameplay, especially when paired with a good TV. I’ve had a blast playing a variety of games on it. However, one downside is the user interface, especially when trying to use Discord. You can connect a controller to your PC and stream a game via PS Remote Play, but you can’t talk to people on Discord while doing so, which kind of defeats the point of streaming there. In this area, Xbox has the upper hand. Despite that, the PS5 is still an incredibly powerful console, and if you're into gaming, it’s definitely worth the investment.

I am extremely happy with my experience in purchasing the PS5 from Best Buy. At first I decided to go with an out of the box, excellent condition, for whatever reason it would not load games - when I brought it in the staff was so quick to respond and made the exchange for a new system so easy. The new PS5 works beautifully and I have had no issues since the exchange.

As a long-time gamer and PlayStation fan, I can confidently say the PS5 is worth every penny. It delivers a true next-gen experience with fluid gameplay, lightning-fast loading, and a growing library of visually impressive exclusives. Whether you’re upgrading from a PS4 or jumping into the PlayStation ecosystem for the first time, this console is a fantastic investment for the next several years of gaming.

Love it. It run smooth. It have a lot of storage and performance is stable.