Customer Ratings & Reviews

I used to game a lot, but procrastinated buying a PS5 when they were sold out and refused to pay above retail price. My kids started gaming more, so finally decided to buy one and it’s honestly got me back into it. If you are debating it as well, you won’t be disappointed when you upgrade.

Love it. I’d been putting of getting one for so long, and I can say it was well worth the purchase. Everything works very well, super smooth picture, and practically zero loading times. Storage capacity was less than expected due to system requirements, but overall, I’m very happy with it.

We love the new PS5. My son enjoys playing it. I enjoy playing it as well. Its worth the money.

Works exactly as it should, was easy to set up and move games from an older console to this one.

Love the PS5! And the support from Best Buy has been stellar. Love the console, love the graphics and speed of the games!

Definitely a great console but make sure to keep it lying down. With a disc reader you do not want it standing up.

Ps5 is excellent, sleek and slim. Product is excellent, quality and picture is excellent. Performance is great.

Ps5 is great video game consoles my son enjoys this when playing with his friends

The Playstation 5 was great and everything as desired, however this pick up location is terrible. When ordered I received notification that it would be available for pick up in an hour. Since we live and hour and a half from the Best Buy we decided to go eat dinner then go pick it up to avoid an unnecessary trip. Spent 2 hours eating and then looked around Best Buy for an hour before going to pick up. Nearly 3 hours later and the customer service desk said that the notification was wrong and it might not even be that day. Best Buy, we wasted our time due to this notification. Changevit to say within 24 hours, 48 hours, during holidays but we wasted time and gas for nothing. But it gets worse, there were several PS5 disc that we ordered literally 5 from this feet behind this employee. They told us if we wanted that Playstation we would have to cancel our order and repurchase it. To summarize: Online orders for pick-up are a scam.

Fast easy ready for pick up on arrival best gift for party’s

My fiancé loved this as a gift, runs smoothly and without issues!

It's excellent, I loved it, perfect for the whole family to enjoy

It's an amazing product I love how fast it is the graphics are amazing I do wish it had more driving games on the system though

The PS5 is a wonderful product. It doesn't disappoint at any level. Sharp, fast and unmistakably modern. Sony continues to be a dependable brand for home electronic entertainment. Just as Levi is for pants.

I've Playstations 2-5, and I have to say this is quite a leap over the PS4. It has great graphics. It runs good and plays 4k Blu-ray discs. The controller takes a little getting used to, but added features are nice. The Astro Bot game included is fun for the kids and adults.

Great gaming system everything new no problems at very good condition

Son loved it. the new controllers are awesome. easy to set up. great graphics. My son loves it. Sony products are the best.

I haven’t had any issues with. Runs and plays great. I’m really enjoying it. Only issue is the controller will have stick drift but all consoles have stick drift

First I bought the standard Ps5 not the slim model , that said , it has lived up to all expectations . Being a retired electronics designer that's sayings a lot . Surprising enough we were able to connect our 3T external hard drive (which was almost at capacity) along with a new 5T hard external hard drive and alternate between the two in the set up rather easily . Big time saver not having to redownload all our old games .

Best console on the planet, and this is my first ever!!! I've always loved PlayStation but man, was I blown away!