Customer Ratings & Reviews

Amazing console. Flawless design. Great deals on associated products.

What can i say its perfect its a ps5, i have had it about 6 months and works great and not loud.

Well my sisters pup knocked hers off the stand a few nights ago and so decided to buy this one. She had the ps5 regular but the slim is alot more convient for room and I think grafics are better

The PS5 is incredible. Its graphics and quick load screens enhance the gaming experience.

I love this console. I use it for gaming, and for watching movies. The quality is so much better than any of the Fire Sticks, Rokus, or Apple TVs I've used. The BEST all-around console for graphics, power, etc. I have 0 complaints. It's worth the 500$. My only complaint is the storage. You'll quickly run out of storage. However, you can easily buy and install more storage, so it's not a deal breaker.

Got this for my boyfriend he loveessss it it’s nice and sleek. I love this newer version!!!! The mic and speaker on the controller is super good!! So much fun games and entertainment! I just hope they add the feature to change the background screen like they had with ps4. Overall I love the ps5

the ps5 works and is a great console to get for your kids.

Love it. It run smooth. It have a lot of storage and performance is stable.

I am extremely happy with my experience in purchasing the PS5 from Best Buy. At first I decided to go with an out of the box, excellent condition, for whatever reason it would not load games - when I brought it in the staff was so quick to respond and made the exchange for a new system so easy. The new PS5 works beautifully and I have had no issues since the exchange.

The PlayStation 5 (PS5) stands as a pinnacle of gaming innovation, delivering a mesmerizing experience that pushes the boundaries of immersion and performance. From its sleek design to its groundbreaking features, the PS5 commands attention and admiration from both casual players and hardcore enthusiasts alike.

So the thing is we ordered this item as an “open box” clearance item. When we took it home it worked well but the disc drive had some issues. So for the item itself it’s really like 3 stars. BUT the five stars are for customer service. We returned the item on BLACK FRIDAY and the girl who helped us was super friendly and got us in and out of the store within minutes, even while having to troubleshoot a missing item number. Definitely restored faith in me that the in person retail experience is almost always worth it!

Love the improved game graphics and loading times. I also use it to stream movies, TV shows, etc.

I am a lifelong PlayStation owner and I really love the size and profile of the machine. I really wanted to be able to use the discs from my PS4 so I’m glad that my local store had this version in stock. Good quality picture. Easy to set up and use. Great machine.

Awesome machine. This is just want was requested and works great.

I use it everyday for my streaming services. Not much of a gamer, but i do think it works well for both.

I love the system I have always been a fan of PlayStation and now I finally get to own the latest edition it runs smoothly and I don’t have no kind of over heating issues

I purchased the PlayStation 5 for my son’s birthday, and it was a fantastic decision! The ability to pay it off with a payment plan made it much more affordable and stress-free. My son absolutely loves it—he’s been thrilled with the smooth graphics, fast load times, and the wide variety of games available for it. It’s clear Sony put a lot of thought into the design and performance of the PS5, as it delivers an immersive gaming experience. Whether he’s playing solo or with friends online, the PS5 has exceeded expectations. If you’re considering a console upgrade, this one is definitely worth it. Highly recommend!

Happiest I’ve been with a purchase in a while. Best Buy handled my purchase like the pros they are!! I purchased online and the emailed me within the hour to ride down a pick it up. I pulled up parked and they brought it out to me. From the moment of purchase to sitting down playing my new PS5 was 2 hours time. You can’t beat that. Thank you Best Buy for your professionalism in electronics. Y’all are the best!!!

Great gaming console. Enjoyed using it every day. Love the graphics and slim design of the console

Excellent purchase, my grandson love it and also played my granddaughter. They are so happy, highly recommended.