Customer Ratings & Reviews

love it came to my local bestbuy and purchsed it they had plenty in stock and was in and out rather quickly system is great works smooth

Love that it doubles as a blu ray player. Controllers are super nice and it works seamlessly for everything

Great console! "I finally got my PS5 and it’s everything I expected. The graphics are amazing, and the loading times are incredibly fast. The DualSense controller is a game-changer. Definitely worth the purchase!"

My son was so excited to get this as his Christmas present! It was even $100 off when I bought it so that made it even better!

The graphics look great, the menu is simple, and switching between games is smooth. It’s one of those “turn it on, play, no stress” types of systems.

Works perfectly, I have enough for play games and watching programs and my family enjoys the graphics

Wish there was a USB type-A on the front, but thats the only functionality issue I have with the hardware. As far as software, I'm not a fan of the menu. The GUI is a bit of a mess. the rows are not intuitive and its cumbersome to get to the things you want to get to. The PS3 had the best GUI and each generation seems to be getting worse. I also noticed how poorly integrated headphone volume is integrated. I was co-oping Bloodborne with a friend and had earbuds plugged into the controller. it is constant work trying to get the game volume and party volume balanced. I would have to manually change the game volume so it doesnt overpower the voice chat. Also, on PS4, if I was playing bloodborne and used the spotify app, the game music would automatically mute (a nice detail!). However, this feature appears to be lost on PS5 or perhaps it only works with certain PS5 games. The performance is obviously leagues ahead of the PS4 so no issues with running games. Its also easy to transfer saves from a PS4 to a PS5 with just a flashdrive. Overall, The UI and functionality is worse than the PS4, but performance is obviously leagues ahead, and I like the controller more.

When setting up unit for the first time, my kids where neutral at watching. the set up was very quick, and when turned on, it was like lightning had struck, WoW

Got my PS5 from Best Buy. Fast delivery, excellent packaging, and the console performs flawlessly. Totally worth it

Storage is good and graphics are amazing , if your used to the ps4 controller this is a bit bigger than what the ps4 controller is, I have not had any problems since purchasing and I love it!

Excellent console, love my slim ps5. Worth the disc model.

Online ordering was easy. Curbside pickup was easy. Gaming system is great. Excellent experience overall.

I purchased this PS5 before Thanksgiving 2024 at the regular price using my Best Buy credit card. I knew they would have upcoming sales and I could get a price adjustment without having to deal with the Black Friday shopping. After the price dropped, I was able to easily go on the app and request the sale price. My credit card was quickly reimbursed the difference and I didn’t even have to go into the store. My son loves his PS5 and plays it daily and I loved the convenience and great deal Best Buy provided for my Christmas shopping.

Bought this back in 2022. Still works great. Not too many cables!

I have one myself, and got my little brother one too. Crisp visuals and the controls feel right at home.

Looooove our PS5! It came quickly and not damaged. I have been a long time gamer and highly recommend you upgrade!

So glad I got this for my husband for Christmas, he is loving it! Much quieter and clearer than the PS4.

Strong performance! Expandable storage even after 1TB is greatly welcome! Best to keep device in open space with easy ventilation to address heating issues.

The PlayStation 5 has been a great upgrade for me. It’s fast, the graphics look amazing, and games load almost instantly. The new controller feels really good in the hands, and the haptic feedback makes gameplay more immersive without feeling like a gimmick. The console is a bit large, but it runs quietly and performs really well. Overall, it’s a powerful system that delivers exactly what I expected.

Honestly, the ps5 silm is pretty good. Bought one for my brother recently and he's been enjoying playing arc raiders on it.