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Customer Ratings & Reviews

Model:
1000039671
SKU:
10148517
$649.99

Customer reviews

Rating 4.9 out of 5 stars with 9295 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 371 Showing 7,401-7,420 of 9,295 reviews
  • Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm loving the PS5. The slim model fits nice in my gaming area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t even turned my PS4 on for months but figured I’d get caught up and get the PS5. Smooth operation and easy to set up. PlayStation for Life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play station 5

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the game, we already game to controllers to play in couple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 & air pod 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, do not have to worry about getting knock off product with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Quality products

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality ever seen their packaging was also too good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with my purchase, employees were really helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upgrade from my old ps4 to the ps5 is indescribable. It processes and loads so quickly and the visuals are stunning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great expect for drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console, controller has drift after 5 months. Added ssd card easily. Way easier than the ps4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for everything Best Buy , you are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service, the girl was really helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR blew me away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VR blew me away; everything is amazing! I especially like the interactive display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great !!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buying at BestBuy because of rewards and offers thru the BestBuy CC, and even if was a refurbished item Geek Team cleaned and restored like new !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase at a great price... Item was unable at store so they provided me with shipping that to my house..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Trouble with Purchase or Pickup!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the latest in gaming technology with the PS5 is one thing that speaks for itself. But, the seemless process in the purchase and the curbside pick up was well worth the effort! Kudos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 is a great console for single player the setup is easy and the gameplay is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best console out there atm ;) I really love the selection of PS plus I highly recommend getting the premium, hours of entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, I ordered the slim version but when I got home I realized I received the standard version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun console to play on. Love how’s there’s a microphone with the controller. Seems to work well when I play with people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. My daughter absolutely loves it. Playstation is my favorite. Highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lacking in Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is great. My issue lies with the lack of customer service when I came into the store. I walked right to what I needed, and needed assistance. I looked around and could not spot a SINGLE employee on the floor. So I went to the check in desk and asked if she could please have someone come and answer a question for me and told her where I would be. She got on a walkie and sent the message and I waited… and waited… and.. waited. 4 employees this time walked right by, avoiding eye contact. I understand if there is already a task they are assigned to or a department they are assigned to, but the very least they could do is ask if I’ve been helped, and if not, ensure I get the help I need. These are expensive products and I want to make sure I’m making the correct and educated decision. When I finally had help I had to personally ask a random employee who didn’t really seem interested in helping, but did anyway. It wasn’t the best experience and I will likely not purchase something like this again from this store. I’d rather go to a store where the customer service agents actually care about providing customer service.

    I would recommend this to a friend