Customer Ratings & Reviews

quality but i dont like that i still have to pay PSN to play multiplayer online

Bought an open box playstation 5. The front plate came off as soon as my daughter open it, there were stains that I had to wipe off and a dust ball had had to get out with tweezers. Other than that the Playstation worked fine. Kind of disappointed because I have gotten open box things from Best buy before.

Good console, great games but no vertical stand included is a negative aspect to it

Good console I would recommend it has great graphics.

This was a good buy but ps had trouble on starting had to do a reboot on the setup screen. Other than that so far so good

They scammed me, I ordered a regular PS5 with disc drive. Got the package and it had no disc drive. Contacted customer support and told me to go to nearest retailer. Told me they had it, but charged me an extra $50 and it ended up being a PS5 slim. Told me I could reorder it but no guarantee it’ll be what I ordered.

I got this for my little brother. He has been wanting this for a while now. To see the excitement on his face was priceless.

Good but freezes up and restarts sometimes and I've only had it 5 months

Absolutely not in "Open Box Excellent" condition. The disc drive didn't work, it was FULL of dust and banged up. It was shipped LOOSE in a shipping box rattling around with no packing material. This was clearly a trade in, not an open box item. The only thing that was in excellent condition was the controller. Trying to get support for this was impossible. This was a total scam.

still too expensive. good build quality. plays PS4 games

Good console but Sony really needs to figure out how to make a fan that isn’t super annoying.

The only thing I was disappointed in was it didn’t come in the box

Very clean, easy by only one thing when turning on the game system, it had errors such as a voice automatic system turned on already that is kind of hard to turn off. May have to to get back in to get the voice Automator off.

Stung by BB again! If you don't buy geek sq they will not help you with a device problem, even if it is less than a year old PS5 or a Fridge. Had I bought geek sq they would help me repair it or send it to Sony for me, seems kind of prejudice. I am a BB customer not a Sony or LG customer. If I go to a tire shop and by 4 Goodyear tires and one goes bad, the shop does not tell me I have to return the tire to the manufacturer because it is within the manufacturer's warranty, they handle it. I wish these folks would learn how to treat customers. Last thing I buy from BB. They will not go bankrupt because of me and that's ok but, I was a customer of BB and they did not care about my experience with them for a second time. It is all about the dollar. If you buy something from them know you will be on your own as soon as you walk out the door!

Great experience. Customer service was excellent. Will continue to shop at this best buy location.

It much better then the os4 but my control has stick drift after about a month after i bought it.

GREAT CONSOLE WOULD RECOMMEND TO ANYBODY GREAT GAMING EXPERIENCE

Got here in good time and packing was great. Would recommend

Worth buying recommended for every one who loves playing video games

the ps5 has an issue of games getting crashed!!!!.