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Customer Ratings & Reviews

Model:
1000039671
SKU:
10148517
$649.99

Customer reviews

Rating 4.9 out of 5 stars with 9376 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's outstanding overall performance, impressive graphics, and fast operation, often recommending it over other consoles. They also appreciate its compact size, ease of use, and ample storage capacity. While a few users mention occasional fan noise or disc drive issues, the product is generally praised for avoiding common problems like overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 451 Showing 9,001-9,020 of 9,376 reviews
  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this and the dvd part is not work at all smh

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Return the item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I return the item back it was supposed to be a gift but it did not work well with that

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance, Speed

    Rated 5 out of 5 stars

    Exceptional Performance and Immersive Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is an outstanding console with impressive performance and a sleek design. The graphics are stunning, and the load times are incredibly fast thanks to the SSD. The DualSense controller adds a new level of immersion with its haptic feedback and adaptive triggers. Overall, it's a fantastic gaming experience.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Consoles are garbage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a joke this console is, can't even support bluetooth audio. 2024 and you make it impossible for your console to connect to soundbars, bluetooth speakers and headsets. I bought this console just for CFB and GTA 6 and I already regret it. So bad compared to a PC

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the ps5 now the release ps6. While I been waiting for the ps6

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new PlayStation and just this is are 3rd one hdmi go bad all the time if you buy a ps5 get the warranty it will pay for it self

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Sony Sony. What are yall doing? Within a week of having it the LAN port went out. Can only connect wirelessly. Very very sad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor customer service ordered on bb website was missing items i called soon i noticed missing i was told after 10 days nothing we can do very poor service buyer beware they lost ne as a cutomer never again poor service after the sale

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in 2 months. PlayStation refuses to refund me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t receive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got my PS5… It was delivered and sat outside instead of at my door where I have a ring camera. But since it was delivered Best Buy refused to do anything about it. So out of $500 and my product:-(

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Brutal Speed ​​Thanks to the SSD The PS5 has a very fast custom SSD that greatly reduces loading times. Android Authority reports that many games load in 3-4 seconds. According to PSU, titles like Astro’s Playroom load almost instantly (“3-5 seconds”), which greatly improves the gaming experience. 2. Powerful Performance and Next-Gen Graphics Thanks to its high-performance CPU and GPU (AMD Zen 2 + RDNA 2), the PS5 handles games in 4K, with the possibility of up to 120 fps in compatible games. It also has ray tracing, which improves lighting, shadows, and reflections to make worlds more realistic. 3. DualSense The DualSense controller is one of the great innovations: haptic feedback (very precise vibrations) plus adaptive triggers that change their resistance depending on what is happening in the game. This combination makes games feel much more immersive: it's not just about seeing, but also feeling different textures, impacts, or actions.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lemon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Planning on returning a brand new PS5 it was a lemon. Very disappointed brand new n out of the box and it won’t power up. Taking it back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has to replace console 2 times at Hickory NC very un happy with Best Buy i had purchase 2 warranties

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Done with Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work. Error message. Had to return. Out of stock. Had to wait a week.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Next-Generation Gaming Excellence

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 Slim delivers an outstanding gaming experience with impressive performance and lightning-fast load times. The DualSense controller offers incredible haptic feedback and adaptive triggers that truly enhance gameplay immersion. The new sleek design is more space-efficient than the original model while maintaining all the power. Graphics are stunning with ray-tracing capabilities and 4K resolution at 60fps on supported games. The backward compatibility with PS4 games is excellent, often with enhanced performance. The console runs quietly even during intense gaming sessions. Overall, the PS5 Slim is a worthy investment for both casual and serious gamers looking for next-generation gaming experiences.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PS 5 review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming experience ever but why do you need a connection to use a drive , disappointmenting to say the least t h e biggest AB flaw of this system.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They dont help

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never recived item they sent it to a wrong adress and they have not refunded my money its been since Dec 22, 2023, they are no help they even have proff on the picture they took that that home is not even mine

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broke after 30 days, junk. It just shut off and didin't send any signal to HDMI

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked for a digital version instead I got a disk version. Didn’t notice until I got home.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Next-Level Gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got my hands on the PlayStation 5, and let me tell you, it’s a game-changer, literally. The first thing you notice is the sleek, futuristic design of the console – it looks like something straight out of a sci-fi movie. But the real magic happens when you power it on. The loading times are almost non-existent, thanks to the super-fast SSD. Games that used to take minutes to load on previous consoles are now up and running in a flash. It’s a massive leap forward in gaming technology. Graphics are another area where the PS5 really shines. The level of detail in games is mind-blowing – it’s like stepping into a whole new world. The 4K resolution support, coupled with HDR, makes everything look incredibly sharp and vibrant. Sony has also outdone themselves with the new DualSense controller. The haptic feedback and adaptive triggers offer a level of immersion I’ve never experienced before. Whether it’s the feeling of raindrops or the tension of pulling a bowstring, every action in the game is more tactile and realistic. The PS5’s game library is already impressive and constantly growing. From blockbuster hits to indie gems, there’s something for every type of gamer. And with backward compatibility, I can still enjoy my collection of PS4 games.

    I would recommend this to a friend