Customer Ratings & Reviews

Incredibly bulky. Yes, even though it says slim, it takes up a lot of space. Set up is a pain. Not intuitive at all. But my kiddo wanted to play Astrobot and waited patiently for 6 months for it, so we purchased it. Set up was a pain, did I already say that? Yeah that’s how annoying it was for a new user (my PS3 acct didn’t work anymore!!). Also, very unclear on how to keep kids safe while playing online with friends only (with the Nintendo switch, this is far easier to navigate). Very few game options for little gamers. If it weren’t for Astrobot I wouldn’t have purchased it but here we are. Would I recommend it? Not unless you really want a Sony exclusive game. Sonic graphics are much better on this system though, I’ll say that.

Great system! Easy to setup and my kids loves it. We actually bought two this Christmas.

Great purchase! My son absolutely loves it. The online attendant was incredibly patient and took the time to guide me through all the available options before I made my decision. As someone unfamiliar with the console, I really appreciated the assistance, and I’m confident I got the right choice for my son to enjoy for years to come.

bought this to replace an original model that i had to sell. very nice to include a full 1TB instead of the original 825gb. the additional usb c port and dedicated disk eject button next to the disk drive (less confusing that the original with the power and eject buttons right next to each other) were very nice changes. runs very well and the slimmer form is less of an eye sore. im very satisfied with my purchase.

Great product my son loves it and says the gaming console is excellent!

My husband loved it! I’ve been wanting to purchase this for about 5 years and I finally bit the bullet. Best purchase evet and especially since he became sick and had to recover for 3 months it was perfect timing as well! Thanks Best Buy!!

I've been waiting for a long time to make this upgrade from ps4 to the ps5. Now I'm amazed whit all the possibilities that own this console offers. Sony Playstation doesn't disappoint.

My husband loves his new PlayStation. It arrived on time and was easy to setup. The white color looks slick and it is easy to stash horizontally or vertically with the stand.

great investment my son loves it an i can play with him and interact with him also help ur child have something to look forward to after all he’s homework and school is done

[Employee of bestbuy] Would definitely buy this item again but with a separate storage tb for more space.

I just upgraded from a PS4 and am pairing it with the 75" TV I purchased last Black Friday. The picture is outstanding. I watched Youtube videos on how to set it up but in reality it was very simple. Transferring the saved data from the PS4 took about 45 minutes using an ethernet cable but, you can also transfer data wirelessly. It will take much longer, though. I also noticed my games boot up MUCH quicker, less than half the time, than on the PS4. Another plus is that the PS5 is backwards compatible with my PS4 games.

This is the first PlayStation I’ve ever bought and owned brand new. I was always an Xbox guy, but the Ps5 is not bad. A lot of great games, a lot of friends on this system, and the online play is phenomenal. Great graphics and sleek system.

The PS5 is the best console I have ever owned. Performance is incredible and the exclusives are just as good.

Bought this for a brother in law! He’s a gamer and the last console he had was the PS2. He’s static to have the PS5. Speed and graphics are amazing!

Great product that lets me not only game but also access other media platforms. Updates take too long sometimes.

Surprised my brothers with this for Christmas and they are inpatient to receive it. They’re in the Congo and I called them on Christmas Eve to show them what I got them their reaction was just what I hoped for ( along with the ps5, I also bought them an extra controller since it’s for three people and the controller stand too) I love doing things like this for my siblings seing them happy makes me happy

Very fun to play and easy to set up. Got it as a Christmas present and it was perfect!

The PS5 is great! It loads fast, looks amazing, and the controller feels super immersive. If you want power + modern gaming tech, it’s worth it. plus it comes with a controller.

This is a great game system. The graphics are nice and a good upgrade from the switch

Our son loves his Playstation 5! We decided to get the disc veraion and have his PS4 games saved to an external hard drive that thankfully is compatible with the PS5. Also, no overheating issues like we had with our PS4 Pro. Love it!