Customer Ratings & Reviews

Great upgrade from my previous console, super easy to use and fast.

Incredibly bulky. Yes, even though it says slim, it takes up a lot of space. Set up is a pain. Not intuitive at all. But my kiddo wanted to play Astrobot and waited patiently for 6 months for it, so we purchased it. Set up was a pain, did I already say that? Yeah that’s how annoying it was for a new user (my PS3 acct didn’t work anymore!!). Also, very unclear on how to keep kids safe while playing online with friends only (with the Nintendo switch, this is far easier to navigate). Very few game options for little gamers. If it weren’t for Astrobot I wouldn’t have purchased it but here we are. Would I recommend it? Not unless you really want a Sony exclusive game. Sonic graphics are much better on this system though, I’ll say that.

Even if you are not familiar with any PlayStation system, you will not have a problem setting this one up. Everything is included that you will need. There are onscreen and print options for all instructions. The graphics are the best around, period! Even older model games look good.

I use it every day and love it. I recommend to anybody that’s looking for a quality console.

Overall performance is awesome, grahics are so real, speed is amazing

It delivers blistering load-times, jaw-dropping visuals and a next-gen controller experience though its digital service still trails rivals

I have been a loyal customer of Best Buy for several years, and my experiences with this electronics giant continue to exceed expectations. Best Buy has consistently proven itself to be a one-stop destination for all my tech needs, and here's why: 1. Unbeatable Prices: Best Buy consistently offers competitive prices, ensuring that I get the best value for my money. Whether I'm looking for the latest gadgets or everyday essentials, I can trust Best Buy to provide pocket-friendly options without compromising on quality. 2. Extensive Product Range: The extensive product range at Best Buy is unparalleled. From cutting-edge electronics to home appliances and entertainment systems, Best Buy boasts a diverse selection that caters to every need. It's a true tech enthusiast's paradise! 3. Quality Assurance: I appreciate Best Buy's commitment to quality. Every product I've purchased has met or exceeded my expectations, and the assurance of quality gives me confidence in my buying decisions. The store only stocks products from reputable brands, further reinforcing their dedication to customer satisfaction. 4. Hassle-Free Returns: Best Buy's return policy is a testament to their customer-centric approach. I've had a couple of instances where I needed to return or exchange a product, and the process was seamless. The staff is always helpful and understanding, making the entire experience stress-free. 5. Exceptional After-Sales Service: What sets Best Buy apart is their outstanding after-sales service. The knowledgeable and friendly staff are always ready to assist, whether it's answering product queries, providing tech support, or guiding me through the latest advancements in technology. Their commitment to customer service truly stands out. In conclusion, Best Buy has become my go-to destination for all things tech. The combination of unbeatable prices, a vast product range, quality assurance, hassle-free returns, and exceptional after-sales service makes Best Buy the ultimate shopping haven. I wholeheartedly recommend Best Buy to friends and family, confident that they will experience the same level of satisfaction that I have enjoyed over the years. Best Buy truly lives up to its name as the best in the business.

Excellent console, highly recommended for spending time with a pleasant time.

Great system! Easy to setup and my kids loves it. We actually bought two this Christmas.

The best console there is. Leaps and bounds better than the PS4 and a much more reasonable size than the first gen PS5

Got a really good discount on the system along with some accessories

Plays all my games perfectly, i purchased a ton of other games within the same day and they are all so mucv fun

I ordered this product in hopes of bettering my gaming experience and it has done that and then some. I absolutely love my play station 5!

Fun console for the kiddo. He’s enjoying it and getting to play with his friends.

Love it so much. So much better than Xbox, it's not even close.

Been playing some of the exclusive games on it, it is awesome! The controller feels great and the graphic performance is top of the line.

Quality is great. The graphics are top notche. The games are great

Dreamt of it as a kid, fulfilled with my own hard-earned money. Can't be prouder of my parents. And thanks to them for making me so capable, the kid in me is screaming. What a gaming console!

Love my new PlayStation. After my surgery. This helps with recovery

The PS5 is an amazing upgrade! Fast load times, stunning graphics, and the new controller feel incredible. Games run smoothly, and it’s super quiet. Overall, a fantastic console that’s totally worth it! Than you Best Buy!