Customer Ratings & Reviews

Top notch gaming platform. The adaptive triggers on the dial sense controllers is the chefs kiss. 10/10. Would buy again

One of the best PlayStation consoles since the PS2. I just wish they would do more backwards compatibility with discs. It is great with the ability to customize the faceplates. And accessibility to the extra ssd slot as well as the repair ability.

High quality console and amazing customer service during service and curbside pickup. They were able to complete the order the same day and brought it out to me in a timely manner! Nothing was wrong with the console and the packaging was taken well care of

Excellent services and attention to detail to create happy clients.

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My son bought this PS5 for my 5 year old grandson for Christmas and needless to say we haven’t heard from him since! His mom has had to hide her debit card so he doesn’t order games! Just kidding. He loves it and that’s all that matters but his time has to be limited or he’ll stay on it all day.

Purchased this for my 4 year old nephew for his birthday! Was packaged great and was a great gift for him to stay content during the cold months

I purchased a espresso machine from the website it was easy and quick it was great experience

The customer service was great i love bestbuy its my favorite store for gaming

Great product recommended highly thanks again will buy again.

my little brother was very happy! i got it for his birthday and absolutely loved it

The PS5 is a great system. Although I did have an issue with the manner in which it communicated with my TVs as well as the external SSD. After factory reset the problem seems to be solved. My problem now and this weekend was with BestBuy. I have been a cardholder for years but since I am not a "subscriber" for extra money they were not willing to assist with the issue stated above and I could not return the PS5 due to my lack of additional subscription. Do you wonder why people are buying things online over retail stores? Maybe retail shouldn't go in on the retail version of a streaming service. Money, money, money!

The ps5 is an incredible machine with a notable drop in screen loading time, making the gaming experience seamless. It supports all of our straming apps and the memory is plenty for our gaming needs. Colors are delicious and frame rate is buttery smooth

The young who help me was very knowledgeable about the PS-5 that I was purchasing. He also help mw pick out a set of headphones. He made the whole thing simple.

Great console playstion does have the exclusives but the games are a bit pricer than the $60 mark

Been waiting to get this for over a year and it certainly didn't disappoint!

My son loves his PS5, every day he plays minecraft

Works as expected and my daughter loved it. Would give it 5 stars but I haven’t seen her since she got the ps5.

Ive been an avid Playstation fan ever since I was little. Started from ps2 to ps3 slim, ps4 slim and now ps5 slim. The slims never fail to disappoint I absolutely love the console. I play more siege and cyberpunk than anything but the 130 frames is a perfect upgrade from the original 60fps.

I ordered an open box item to save a few bucks. The console arrived in a kind of loosely packaged. One of the white panels might have broken off but I kind of got back on there. The playstation seems to be running just fine, but there one a moment where it seemed as though the previous owners information was still on the console. I'm a bit worried ill have issues with the panel if I want to travel with the system.