Customer Ratings & Reviews

Easy to purchase from the counter. Setup of the play station was simple

Amazing product a must have for all your family fun needs

Great console, easy pick up. First game I ever had on the PSOne was Final Fantasy 7 so it was only fitting Rebirth was my first PS5 experience.

Delivered perfectly before estimated date everything was great , on top of notifying every move in delivery

The PS5 is a game-changer! Lightning-fast load times, stunning graphics, and the immersive DualSense controller make it worth every penny. Best Buy’s service was smooth and fast. Highly recommend!

Good very good very good very good very good very good

ps5 looked great and it was a lot cheaper then another store i looked at, came perfect timing day after i ordered

So much fun playing this! It is awesome! And the quality is perfect!

Glad a bought it. Fast service. I needed that. Thank you BEST BUY

What can I say, PS5 at a holiday sale price, plus used the trade-in promotion. Thanks BestBuy!!

Great product! My husband is very happy with the quality of the PS5. Replaced our current PS4 but were able to transfer some of the games over. Love it!

Good for my family game nights with the kids. Brings my family closer together through friendly competition.

Some games run really well, no lagging, but others do have lagging and saving can be maxed out depending on the game. Not sure if it's the console or the game, but I'm still happy with it either way. I use it all the time, not sure if it's a good or bad thing.

This was the best purchased and decision i've made. I've had my P s four slim the day it got released and now in 2024, it was time to switch things up.

Easy to set up. Easy to purchase online and pick up in store Good price

great gaming performance and graphics. Great fun for my entire family

My son loves the PS5, the graphics are superb and the design of the console is excellent!!

My son loves this gaming system. I do want to thank the Best Buy staff as they helped me with questions I had they were very knowledgeable. I just left Best Buy’s. I feel that they are better than circuit city was. I’m old school just in case you don’t know what circuit city is. It used to be an electronic store that they had years ago.

Super easy to use and so much better than pther consoles!

Purchased open box in excellent condition ps5 arrived with dent in cover remote control all scratched up and hdmi cord end prong bent also power cord metal part bent on top of that all the pa5 would just over heat and shut off after 15 minutes customer services doesn’t even help or care neither does there corporate office stay away from Best Buy they went down hill from years ago I will not buy anything from them anymore more after this purchase.