Customer Ratings & Reviews

I purchase PS5 at Best Buy for my son bday 2/9/24 and also got him $50 PS5 gift card for thew game omg the customer service firstly was amazing staff friendly and give you so much information about the device purchase. My son loves PS5 he so much better than the Ps4 he had huge upgrade and so many features and run smoothly. Thank you Best Buy for making the purchase so smoothly and the warrety is a must when purchase.

very nice! They had my order ready shortly after placing it. Pickup was very easy!

Good performance and nice feel to controller. Runs smooth and quite

When I first opened the box, I was surprised to see how advanced it was. My first thought was: "this is something from the future." Once unwrapped and powered up, I realized SONY surpasses all systems. It fits any decor; has personal AI droid feel to it. The online setup, online instructions, and SONY play store, eliminates all thoughts of buyer's remorse. This is the Range Rover Autobiography of all gaming systems!

Great customer services at Best Buy! Employee helped n gave me what I asked for in just seconds!

Getting the PS5 has honestly been one of the best upgrades I’ve made in a long time. The graphics are incredibly sharp, the load times are almost instant, and the DualSense controller makes every game feel more immersive. It’s made gaming way more fun and relaxing for me, and I’m genuinely glad I bought it. Highly recommend it.

So glad i got this instead of the Series X. 100 dollars cheaper, better exclusives, less advertising on the home screen, and Xbox exclusives plus game pass(including Halo and Gears) will be on Playstation eventually. Longer wait sure but since games are rarely finished when released, id rather play a more polished and updated game after a little wait. Or even buy them on sale or used to limit money going to Microsoft. Former Xbox owner primarily.

Whole family loves this! We spent the extra money on the Disc version as it is more versatile allowing for movies, disc games vs having to take of memory downloading each game etc. it comes with 1 controller, but I would suggest buying a second right away as it’s more fun with 2 players!

I was very skeptical about buying it at first, because I didn’t know if it would be worth it, but it definitely is. The graphics are amazing and all my games run very smoothly. Don’t think twice about buying it if you are haha

Excellent quality, love the product and nothing to complain.

Everything works as expected, easy set-up, high quality controller. The buying process was easy and the rewards points I earned further justified my decision to purchase a new PS5.

If you have free time and don't know what to invest it in, believe me, this device will make up for it. Highly recommended.

A popular console you can always find at Best Buy!! Great atmosphere and friendly staff for everyone

It’s a good product; the product details correspond to expectations

Got this a week ago. Best console ever bought. No complaints.

Pretty smooth loved it. The PS5 offers a next-gen gaming experience with powerful hardware, breathtaking graphics, and speedy load times. The DualSense controller's haptic feedback enhances immersion, making every game feel dynamic. Exclusive titles showcase the console's capabilities, though availability can be a challenge. If you manage to secure one, the PS5 delivers a stellar gaming experience that's worth the investment.

I am sooooo happy i bought this.!! My weekends are never boring now because of PS5.!! Last console i bought was PS2 and i took a long break from gaming. PS5 brings back the youth in me!

Having the best time jumping back into the gaming landscape. Fairly easy to use and comes with everything you need.

Everything works great! I’ve had no issues at all. I’m always happy with my purchases at Best Buy—consistently a great experience!

I haven't met anyone unhappy with their PS5 myself included, overall amazing gaming console. Great software and exclusive game access.