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Customer Ratings & Reviews

Model:
1000039671
SKU:
10755878
$649.00

Customer reviews

Rating 4.9 out of 5 stars with 9310 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, with some noting it is better than their previous one. Users are also pleased with the loading speed. For example, one user mentioned that the product loads up twice as fast as their old one.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 9,310 reviews
  • Rated 5 out of 5 stars

    Wish I had one sooner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who’s been an Xbox person for at least a decade I was hesitant to buy a PS5. However, the feature of the controller, the cinematic style of the exclusives, and the fact I know so many people with PS5’s…I wish I had gotten one sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this system.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system. Good upgrade from the ps4 and i was able to transfer a goog portion of my games or get the upgraded ones for free since i had them digitally. I like the after market options as well to truly make this a one of a kind console at home when im tired gaming in my office. I can sit there at the couch. Mine came with disk drive and i dont even use it. But cool to have anyways. I put 2 tb storage in it and have a fair amount of games with room to spare.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Terrific

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good product mi son soo happy the product is cooming at time for Christmas

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation ALL THE WAY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Playstation 4, But it was time to upgrade and i’m glad i didn’t switch brands and stayed with Playstation. They are continuing to improve the console and make the experience worth the price tag!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this console. It was my first Playstation an will definitely buy another.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    PS5 Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works like a charm, the HDMI cable that came with it didnt work but I have half a dozen of those laying around so it wasnt a big deal. The family is very happy with this purchase so i couldn't ask for much more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The most amazing console ever! Xbox who???

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a PS AND Xbox dual owner for years! Thought both were always so close in performance and style. Welllll. ...PS5 Pro has proved Sony was just waiting to knock Microsoft down a few notches! They performance, the exclusives, the company direction and focus on gaming is why I am now a PS advocate and only one console owner! Keep it up Playstation/Sony....I'm a concert and happy drinker of the PS cool-aid!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic Console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a long time PlayStation fan, this console is fantastic. It is truly a great successor to the PlayStation 4. Great graphics and game selection!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the PlayStation 5 for a while now and it’s honestly been a great experience overall—easy 4.5/5. The performance is super smooth, load times are insanely fast, and games just look amazing. The controller is probably my favorite part—it actually feels different depending on what you’re playing, which is pretty cool. Only reason it’s not a full 5 stars is the storage fills up faster than you’d expect, and the console itself is kinda big. But if you’re into gaming, it’s definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best system out there

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best system I've ever owned. There is so much this system offers from the games, to the interface, to the online experience. My only complaint is the storage space is definitely not enough, & having to go down the route of buying extra storage feels backwards in innovation. Previous systems offered different storage tiers but the PS5 only has 1TB to offer? Why not a 1TB, 2,TB or 4TB version? Just a thought but maybe they figured users would all want to manually choose their storage. Either way, I love this system and is very immersive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I finally bought one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I ever made. I have owned every single PlayStation and this one is just absolutely incredible graphics are good easy to use easy to set up an easy to learn. You can even add up to eight extra terabytes of space with the M.2 slot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE LOVE LOVE IT !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bf had lent me his old PS4 console because HE got the PS5, and I used the PS4 for roughly about a good 1-2 years until I myself decided to get my own PS5 console. It's a huge upgrade and I'm so glad I bought it! The PS5 editions of games I had on the PS4 look INCREDIBLEEEE!! Everything looks so smooth and in high quality. Took a little bit of time to navigate where some stuff was like the notifications, parties, downloads, etc. but I figured it out! My only issue is the battery life of the controller when it's not being charged, and the provided USB-C cable for it didn't really let me be able to sit up against my bed's headboard where I have my pillows and such, BUT getting a much longer regular USB-C cable (10 ft) from Target did the trick! Easy fix!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, Efficient, On-Time and Affordable!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Customer service from my Rep Brian, he was patient and made sure my needs were met. First time in the gaming world and trying to find something for my 6yo son, best recommendation ever, I walked in empty handed and walked out with brand new PS5!!!!! Thank you Best Buy!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a ps5 is awesome.!! My family loves it.!! It runs very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Gaming Marvel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 (PS5) has emerged as a game-changer in the realm of console gaming, captivating players with its stunning design, awe-inspiring graphics, innovative technology, and exclusive titles. While it may not match the raw power of a gaming PC, the PS5's dedicated architecture and carefully optimized games take visual immersion to new heights, making it an irresistible choice for passionate gamers. The PS5's striking design is a testament to Sony's commitment to pushing the boundaries of console aesthetics. Its sleek, monolithic black-and-white exterior, combined with the curvaceous contours, creates a modern and futuristic look that is truly eye-catching. The console's sheer presence in any entertainment setup is enough to inspire awe and elevate the gaming experience to a whole new level.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playatation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well no complaints. Fast pick up. Loved the sale price. Wish it was all digital for that price but hey it still gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game changer…pun intended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Possibly the best system I’ve ever owned. Few months in and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great. 2 years later and still running just fine without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever! Amazing graphics, fast loading, best console ever made!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever made. If you haven’t got one yet go for it.

    I would recommend this to a friend