Customer Ratings & Reviews

As someone who’s been an Xbox person for at least a decade I was hesitant to buy a PS5. However, the feature of the controller, the cinematic style of the exclusives, and the fact I know so many people with PS5’s…I wish I had gotten one sooner.

Awesome system. Good upgrade from the ps4 and i was able to transfer a goog portion of my games or get the upgraded ones for free since i had them digitally. I like the after market options as well to truly make this a one of a kind console at home when im tired gaming in my office. I can sit there at the couch. Mine came with disk drive and i dont even use it. But cool to have anyways. I put 2 tb storage in it and have a fair amount of games with room to spare.

Its good product mi son soo happy the product is cooming at time for Christmas

I had a Playstation 4, But it was time to upgrade and i’m glad i didn’t switch brands and stayed with Playstation. They are continuing to improve the console and make the experience worth the price tag!

Loved this console. It was my first Playstation an will definitely buy another.

Product works like a charm, the HDMI cable that came with it didnt work but I have half a dozen of those laying around so it wasnt a big deal. The family is very happy with this purchase so i couldn't ask for much more.

I've been a PS AND Xbox dual owner for years! Thought both were always so close in performance and style. Welllll. ...PS5 Pro has proved Sony was just waiting to knock Microsoft down a few notches! They performance, the exclusives, the company direction and focus on gaming is why I am now a PS advocate and only one console owner! Keep it up Playstation/Sony....I'm a concert and happy drinker of the PS cool-aid!!

As a long time PlayStation fan, this console is fantastic. It is truly a great successor to the PlayStation 4. Great graphics and game selection!

I’ve been using the PlayStation 5 for a while now and it’s honestly been a great experience overall—easy 4.5/5. The performance is super smooth, load times are insanely fast, and games just look amazing. The controller is probably my favorite part—it actually feels different depending on what you’re playing, which is pretty cool. Only reason it’s not a full 5 stars is the storage fills up faster than you’d expect, and the console itself is kinda big. But if you’re into gaming, it’s definitely worth it.

Best system I've ever owned. There is so much this system offers from the games, to the interface, to the online experience. My only complaint is the storage space is definitely not enough, & having to go down the route of buying extra storage feels backwards in innovation. Previous systems offered different storage tiers but the PS5 only has 1TB to offer? Why not a 1TB, 2,TB or 4TB version? Just a thought but maybe they figured users would all want to manually choose their storage. Either way, I love this system and is very immersive.

Best purchase I ever made. I have owned every single PlayStation and this one is just absolutely incredible graphics are good easy to use easy to set up an easy to learn. You can even add up to eight extra terabytes of space with the M.2 slot

My bf had lent me his old PS4 console because HE got the PS5, and I used the PS4 for roughly about a good 1-2 years until I myself decided to get my own PS5 console. It's a huge upgrade and I'm so glad I bought it! The PS5 editions of games I had on the PS4 look INCREDIBLEEEE!! Everything looks so smooth and in high quality. Took a little bit of time to navigate where some stuff was like the notifications, parties, downloads, etc. but I figured it out! My only issue is the battery life of the controller when it's not being charged, and the provided USB-C cable for it didn't really let me be able to sit up against my bed's headboard where I have my pillows and such, BUT getting a much longer regular USB-C cable (10 ft) from Target did the trick! Easy fix!

Amazing Customer service from my Rep Brian, he was patient and made sure my needs were met. First time in the gaming world and trying to find something for my 6yo son, best recommendation ever, I walked in empty handed and walked out with brand new PS5!!!!! Thank you Best Buy!!!!

Having a ps5 is awesome.!! My family loves it.!! It runs very well.

The PlayStation 5 (PS5) has emerged as a game-changer in the realm of console gaming, captivating players with its stunning design, awe-inspiring graphics, innovative technology, and exclusive titles. While it may not match the raw power of a gaming PC, the PS5's dedicated architecture and carefully optimized games take visual immersion to new heights, making it an irresistible choice for passionate gamers. The PS5's striking design is a testament to Sony's commitment to pushing the boundaries of console aesthetics. Its sleek, monolithic black-and-white exterior, combined with the curvaceous contours, creates a modern and futuristic look that is truly eye-catching. The console's sheer presence in any entertainment setup is enough to inspire awe and elevate the gaming experience to a whole new level.

Works well no complaints. Fast pick up. Loved the sale price. Wish it was all digital for that price but hey it still gets the job done

Possibly the best system I’ve ever owned. Few months in and no issues.

It's great. 2 years later and still running just fine without issue.

Best purchase ever! Amazing graphics, fast loading, best console ever made!

Best purchase ever made. If you haven’t got one yet go for it.