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Customer Ratings & Reviews

Model:
1000039671
SKU:
10755878
$649.00

Customer reviews

Rating 4.9 out of 5 stars with 9310 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
98%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, with some noting it is better than their previous one. Users are also pleased with the loading speed. For example, one user mentioned that the product loads up twice as fast as their old one.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 9,310 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Customer Service is Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Playstation 5 was great and everything as desired, however this pick up location is terrible. When ordered I received notification that it would be available for pick up in an hour. Since we live and hour and a half from the Best Buy we decided to go eat dinner then go pick it up to avoid an unnecessary trip. Spent 2 hours eating and then looked around Best Buy for an hour before going to pick up. Nearly 3 hours later and the customer service desk said that the notification was wrong and it might not even be that day. Best Buy, we wasted our time due to this notification. Changevit to say within 24 hours, 48 hours, during holidays but we wasted time and gas for nothing. But it gets worse, there were several PS5 disc that we ordered literally 5 from this feet behind this employee. They told us if we wanted that Playstation we would have to cancel our order and repurchase it. To summarize: Online orders for pick-up are a scam.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ultimate gift for kids! This slim version packs incredible power into a sleek design that they will absolutely love.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the PS5 Slim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a PS4 pro previously and was debating upgrading to a PS5. Eventually pulled the trigger with the sweet trade in deal on Black Friday. Absolutely loving it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Left Msoft for Sony, never looking back!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was originally interested in a Series X to replace my old One X. Since Microsoft no longer seems to produce them, I went for the PS5 instead. Was not disappointed at all. Has been wonderful to play games on PS again that I haven't been able to in at least 15 years since my last PS.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Play station 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love it. Play it most days. Really enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly, great quality overall a great pick

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation-5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game works amazing, I got mine from best buy and everyone at home enjoys the game , super easy to set up, also makes family bonding as everyone enjoys while playing the game together, we play the game all the time amd have amazing famiy and friends fun time . Kids , parents, grandparents everyone is so in love with the game.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console really recommend great for a gift or just for yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good prize excellent condition runs really good. Controller was in great condition. You’re looking for a PlayStation five it’s a deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product have had it for over 2 years works wonderfully

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun to play Project Diva on, it definitely enhances quality of PS4 games, let alone the amazing PS5 exclusive games. Everything about it down to the menu is a fun experience that brings back the same nostalgic feeling of playing older consoles back in the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system, my last system was a ps3. The DualShock controller is impressive, individual sounds and haptic feedback. HD video with no lag in gameplay. Easy to switch between the digital games, I have a couple of physical games and needed to have the disk in the optional drive. Two downfalls I have found is it will be easy to fill the original storage space, though you can buy additional storage to plug into the PS5. The other is there is no Bluetooth connectivity, again you can add a Bluetooth port

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SOO much faster than the PS4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SOO much faster than the PS4, it actually updates and does what is should be doing while in rest mode. The new controller is a nice upgrade too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the PS5! And the support from Best Buy has been stellar. Love the console, love the graphics and speed of the games!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Doesnt over heat

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going on two years and it still works would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 are so Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is like a gaming powerhouse! It's crazy fast, the graphics are mind-blowing, and the controller feels like magic in your hands. Plus, the game selection is top-notch. It's basically a ticket to gaming paradise! Would recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gameplay, runs games quickly, and has a good game catalog.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Ps5 slim is slim

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way smaller than expected, which is great. The shape of it makes it more portable than old ps4 imo. Its pretty discrete behind my tv and i like that it looks great vertical or horizontal

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best best best best kids love it have fun enjoy love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in my son’s PS4 for a PS5 Christmas gift for him. Impeccable graphics and intuitive hand held controller for excellent gaming.

    I would recommend this to a friend