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Customer Ratings & Reviews

Model:
1000039671
SKU:
11028224
$638.95

Customer reviews

Rating 4.9 out of 5 stars with 9415 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's outstanding overall performance, impressive graphics, and fast speed. Many also appreciate its compact size, ease of use, and generous storage capacity, often recommending it over other consoles. However, some users have reported concerns about fan noise and occasional disc drive malfunctions. While overheating is a topic of discussion, many customers indicate they have experienced no issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 9,410 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Madden 26

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is superb. Graphics are amazing. Play ability and accessibility and ability of playing is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Ps5 is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps5 is an excellent product I was always an Xbox fanboy until helldivers 2 came out so when it came time to upgrade I made the switch and couldn’t be happier. To be honest I think I like the ps5 more than the Xbox now especially with the controller having a built in mic and the triggers push back when you’re shooting it adds another element to the gameplay experience !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleasant staff. Had full knowledge of where to find what I needed to accomplish my goals. Thanks for being patient and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yippee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ps5 I was goijg to wait until gta 6 came out but I had a feeling the prices would skyrocket. They in fact did, glad I purchased 3/2/26.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All great experiences fast shipping in great condition everything I expected

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new slim ps5… you can’t go wrong with Sony products!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are amazing on this console and the games are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A literal game-changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for those of you still rocking a PS4, like I did until a month ago. Please do yourselves a favor and upgrade. I was holding out for years, suffering through insanely long load times and waiting sometimes close to 40 minutes for a simple weekly game update to install before I could dive into actually playing. Gaming on an SSD is a breath of fresh air, and cuts down on loading and installation times more than 10-fold. The main OS is more visually pleasing and significantly more customizable than that of its predecessor, with a wider array of settings for game recording, chat audio, and various other features. Being able to massively expand device storage using a simple, user-friendly process is also a treat. It’s almost impossible to exaggerate how much better the experience is on one of these vs. gaming on the PS4, saddled with its smaller, slower spinny drive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this system I would recommend this to others

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    Fun for all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming experience but overheats easily and menu is not intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are amazing and the controller is really nice to handle plus the instructions that come with it are really informative and is easy to install and connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 is sick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the switch from Xbox to PlayStation just so I could play the exclusives and my only regret is not switching sooner! The controller is amazing, the games are even better.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great gaming experience! The performance and overall design are nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 purchase and review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was ready within 24 hrs as described. Very happy with the performance and look of the system seeing as it was an open box item. Fast service always from my local Best Buy, thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues! Runs great fast so far so good I don’t have much to say.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 slim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great my daughter loves it and the graphics and quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the ps5. Fast and smooth graphics. Entertainment side of it is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See less and run amazing! Full gaming experience! Best graphics and so real looking!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good graphics, fast gameplay, pricey but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Enjoying it, but has a weird noise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. This is my households 2nd PS5. The first was the original. The only concern I have is that when it is laying down horizontally, it makes a low (but annoying) "chirping?" kind-of-sound when a game launches and throughout the gameplay. Once the game is closed, the sound stops. Stand it vertically, and no sound at all. I'm considering either an exchange or a Vertical Stand for another $30. I prefer it being horizontal for space issues. Anyway, I am enjoying it and for me (a 67 year old who now plays his games on "Easy"), I'm glad I didn't get the Pro.

    I would recommend this to a friend