Customer Ratings & Reviews

The PS5 is awesome! I have no complaints at all!! Money well spent!

I got this for my sons birthday present, it was really easy to transfer all games from the ps4 to the new ps5

Works great and best buy matched the lowest online price!

Great fun playing various games, just with there were more games that weren't totally interactive.

Awesome product, which brings great enjoyment and entertainment to our family.

In and out with a new PS5 in less than 10 minutes since my old one was over heatint! Now to get the Switch 2 Next!!!

This console Is indescribable. The graphics and loading times are like never before, it is so light and easy to fit anywhere, and there are two USB ports that are extremely beneficial.

BestBuy is thew best when it come it what you need thanks BestBuy for everything I'm enjoying my new ps5 .i will be coming back soon.

Great device. Love it. Plays flawlessly. Much better than my 4. And price was good.

Have had no issues does everything I need it to perfect.

I’ve always been a PlayStation fan, and finally got my hands on this, I hope from some reviews I’ve seen that mine does not over heat so far so good, one thing I’ll say is they use to come with the black stand now they do not, it’s sold separately

I can’t believe I went so long without this. This is my first PlayStation ever ( I was an XBOX gal). Graphics are beautiful and it runs so smooth. Great game selection.

Best Buy is always easy to work with. After a minor issue Best Buy jumped right in and made it right with no questions. Console works perfectly! Would recommend open box merchandise without hesitation

This was worth the wait. I honestly haven’t purchased a gaming console since 2016 and I honestly had to buy this one because NCAA 25 wasn’t going to be out on PS4. But it was absolutely worth every penny. The graphics are AMAZING!!!!!

It works great!! My husband loves it. It was easy for him to download his account from his last ps5. That made things easier.

Love it. Glad I’m upgraded finally and before the costs went up.

Having the PS5 is amazing. Easy to use and well worth the price.

Overall, the PS5 is likely the best console of this generation, and at the moment this is the best model you can buy. I had an Xbox Series S, but when I got rid of GamePass I realized I had no games for it. However, I already had some digital PS games as well as a bunch of PS4 games in the house, and thanks to the disk drive, I can play all of them without issue. Some PS4 games even get some enhancements for the PS5. The value of being able to play the older titles is really what makes the PS5 worth picking up, in my opinion. On top of everything else, the stock PS5 controller has to be the best stock controller I’ve used. It has just the right weight, the layout and grip are more comfortable than previous PlayStation controllers, and some of the built in features like the HD rumble and trigger feedback are incredibly impressive and fun to use. The only controller I like more is the Xbox Elite series 2, but due to the price difference, I have to recommend the stock PS5 controller over it,

My husband hasn't stopped playing it since we got it, we love it

Grew up with a PS1. As an adult, I’ve had a PS3, PS4, and now the PS5. I mainly use this for watching movies and TV shows on Netflix or Hulu. Have played some games on it, but they’re all digital downloads. Haven’t tried using the disc drive yet, but I will eventually. Glad that was an option.