Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
1000039671
SKU:
11028224
$638.95

Customer reviews

Rating 4.9 out of 5 stars with 9440 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's outstanding overall performance, impressive graphics, and fast speed. Many also appreciate its compact size, ease of use, and generous storage capacity, often recommending it over other consoles. However, some users have reported concerns about fan noise and occasional disc drive malfunctions. While overheating is a topic of discussion, many customers indicate they have experienced no issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 405 Showing 8,081-8,100 of 9,440 reviews
  • Rated 5 out of 5 stars

    Best system yet!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System was on sale and always choose bestbuy for the warranty reasons!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my play station and the customer service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with great value. Worth spending for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest System ever, I would recommend this to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this PS5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been an XBox guy. This is my first PlayStation and let me tell you it is awesome! Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, my son loves having fun playing Fortnite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and fast shipping... made my boys a great Christmas gift. Also backward compatibility so they didn't lose any PS4 games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this in November it works great. In March the controller start making funny noises. It hadn’t been dropped or anything. Besides that everything else was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely the best deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great business, this is the second big purchase from best buy Absolutely the best deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A superior gaming machine for those that just want to experience gaming without all the hassle of custom building a PC

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best store to purchase item.. go get yours don’t wait

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT EQUIPMENT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good purchase; till now, excellent equipment functionality. The salesteam PROFESSIONALS and really nice persons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family loves

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The whole family enjoys playing. Totally recommend to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5! The purchase was easy and fast! It was a gift for my niece

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store manager and crew were the best!! I accidentally ordered from the wrong store, the manager and crew fixed the issue swiftly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my son this as a gift and he absolutely loves it ! The Games run smooth and the console runs 120 fps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent console for family entertainment my whole family is very happy with the console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson and I enjoy system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this extra PS five in order for when my grandson visits me plus I get to use it to watch my Library of DVDs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best christmas gift for my boys keeps them busy and out of trouble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best version in PlayStation History

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a little bit Better than the first gen…it’s WAY better. Love this version a lot.

    I would recommend this to a friend