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Customer Ratings & Reviews

Model:
1000039671
SKU:
11028224
$638.95

Customer reviews

Rating 4.9 out of 5 stars with 9354 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's outstanding overall performance, impressive graphics, and fast operation, often recommending it over other consoles. They also appreciate its compact size, ease of use, and ample storage capacity. While a few users mention occasional fan noise or disc drive issues, the product is generally praised for avoiding common problems like overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 9,354 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 in great condition and works well. Minor cosmetic scrape but system works great overall.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy and wonderful customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps5 is a great buy and has wonderful graphics. If I had to buy another ps5 I definitely going to Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Quiet fans

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. It’s quieter than I thought with the fans. It does get louder with time but cleaning it up (which I’ve done only once) gets it to sounding good as new.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great console. How compact and fast it is is incredible. It has been the best investment I have ever made and even more so the slim because I have the option to buy discs or download from the cloud. Totally worth it and more if you like to play

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super Fast delivery, and perfect condition!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered my PS5 on Thursday and it said it would arrive by Wednesday, but it actually got here super fast it arrived on Saturday! The console came in perfect condition, no issues at all. Packaging was great and everything works amazing. Really happy with my purchase. Definitely recommend guys!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 4 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good!! Only reason why I didn’t give it 5 stars is because they got rid of the server browser feature that the PS4 had. Regarding the overall console for game play, I would give it 5 stars, picture & sound quality is beautiful. Everything is fluid including the loading times they are very fast. Overall very happy with the purchase I made and hopefully PS6 will take a bit longer to release so I can enjoy this one meanwhile haha

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    My Fav Next Gen Console.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a top Notch Next Generation Console. Took a lil time figuring out the features compared to my PS4 Pro which I traded in for $110. I am using it on my Samsung PNF8500 1080P Plasma (last great Plasma TV) I bought in 2014. Looks good will look great when I eventually buy the Sony OLED 95L TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought this for me.It’s been eight years since I played my PS4 so it took a little bit of getting used to the way things work are different but mine has a disc player on it plus you can digitally download the storage space is not that great. I would recommend getting a a separate storage device, but the picture quality and video quality is great. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Ps5 Slim review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. The game system is amazing and visuals are stunning and with the slim design it makes my setup look alot better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My son report card gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent my son love it he work hard to earn it his gpa had to be a 3.50 and over

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Childhood dream is now a reality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Childhood dream is now a reality. Works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 4 out of 5 stars

    Still a big console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving 4/5 just because the console still big, even the slim edition. Other than that everything - performance, design and the controller- is great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a gift and he love it the process was easy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase since 1938

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best invention since sliced bread. And the butter is the disk drive!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bad box, good system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system and everything inside the box was good. However the box it came in was basically shredded. Based off the box description, I was expecting maybe a tear or rip hear and there but that was very misleading. Still overall, happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Wooow

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mind-blown by my PS5 purchase from Best Buy! Lightning-fast load times, stunning 4K graphics, and immersive gameplay. The controller feels amazing! Worth the investment. If you're a gamer, you need this console in your life!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS5 Beauty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It has amazing graphics and sounds. There is many cool new features that the PS4 doesn’t have, I love them. I enjoy playing games and watching shows with my PS5 it makes everything so much better. The actual PS5 is very pretty and easy to set up. 100% recomend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for my other ps5 which was over heating. This one is working great, Best Buy replaced it for free with the warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    “About time I got a ps5”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Finally upgraded from a PlayStation 4. The PS five was an easy set up. The slim version is nice. Controller works smoothly transferring all my data from my PS4 to my PS five was pretty simple. The graphics are huge upgrade from the PlayStation for even with an old TV I highly recommend getting a PS five if your budget allows you to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5 console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks very clean and proper. I haven’t had any complaints everything is working quite well. The price is also affordable. I love this console so much. All the games download way faster than my previous console I had from another store..!

    I would recommend this to a friend