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Customer Ratings & Reviews

Model:
1000039671
SKU:
11028224
$638.95

Customer reviews

Rating 4.9 out of 5 stars with 9376 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's outstanding overall performance, impressive graphics, and fast operation, often recommending it over other consoles. They also appreciate its compact size, ease of use, and ample storage capacity. While a few users mention occasional fan noise or disc drive issues, the product is generally praised for avoiding common problems like overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 9,376 reviews
  • Rated 4 out of 5 stars

    my review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just started using this item and am very happy with it, except for the fact that it it did not include one of two little plastic legs that are for keeping it up in the air a bit for cooling purposes. I inquired about it and all that could be done was unhook everything and bring it back for a full exchange. I'll just use a small piece of cardboard. I can't even figure out how to contact playstation to BUY one.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Elam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything feels new about the PlayStation console, right from its unusual design to its fantastic controller and even the UI. Turning on the console and getting it up and running is quite similar to how the PS4 is but there are tiny bit tweaks to the UI. For starters, the entirety of its UI is taken over by game titles and media streaming services. Both neatly segregated into sections. The menu and everything else pops up when you tap the PS button which is also known as the Home button.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Hours of fun

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved his game while it lasted. It over heated easily. Definitely recommended the disc reader.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and i are in love with this! I had gotten my husband a PS5 about 4 years ago and now we finally have a 2nd one! And we love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony Has It On Lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a great product overall. It looks excellent even on my 10-year-old TV, game selection includes PS4 games on disc (provided they were manufactured in the past five years or so) and the entertainment app selection is as good as any other console. The controller is a little small for my hands personally, but that’s just a question of managing settings. Also the physical design for with disc version is low key incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase everything works nice. No overheating and doesn’t take much space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! It runs smoothly, its storage capacity is more than generous and the visuals are incredible!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    PS5 review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a Christmas gift, extremely fast, super easy to set up, and has a ton of storage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Best one yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Much faster loading apps due to solid state memory. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Slim

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decided to upgrade from the first gen PS5 digital I had. This one works so much better, haven’t had any issues with my games lagging.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! Runs great, super fast, pairs well with my gaming monitor!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Size, Speed

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! Very fast, amazing design, doesn’t take a lot of space

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent device provides awesome entertainment fun and excitement

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up a PlayStation 5 from Best Buy, and I couldn’t be happier with my purchase. The console runs incredibly smooth and fast—loading times are almost non-existent compared to my old system. The graphics are stunning, and games feel so much more immersive with the DualSense controller. I’ve already spent hours playing and enjoying every moment. Ordering through Best Buy was easy, and the pickup process was quick and hassle-free. Overall, I’m very satisfied with both the PS5 and the shopping experience. If you’ve been on the fence about upgrading, I highly recommend it—you won’t regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Fast loading speeds /graphics

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the device it self it’s build and the verity of colors and designs there are

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got my hands on the PS5 Slim, and I’m really impressed with it. The first thing I noticed was how much smaller and sleeker it is compared to the original model, which makes it fit perfectly in my set up without taking up too much space. I love that I’m getting the same incredible gaming experience in a more compact and convenient package. For anyone who values both performance and space-saving design, the PS5 Slim is an excellent choice.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Overall performance

    Rated 5 out of 5 stars

    It's a PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS5 is what I had hoped it would be. It arrived in a timely manner and was easy to set up. I enjoy the feel of the controller in my hand. I also appreciate its overall futuristic aesthetic. While I haven't gotten a chance to do much gaming, I am looking forward to seeing how it's improved on the previous generation of PlayStation.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    PS5 Slim

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 slim is just like a regular PS5 that released, but smaller! Makes it so it doesn't occupy lot's of space. Recommend to those who are wanting to get into gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 is very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased last month as I wanted to upgrade from the ps4 pro , I’m very happy with the ps5 so far it works flawlessly the game graphics are incredible the system is fast it’s very easy to learn to navigate the options. I picked up the media remote as well from play station it’s a nice option for control of the ps5 . The shape of the console is weird to me but oh well designers have a plan I guess .i would say it needs more storage from the factory 1TB is decent but you’ll definitely have to upgrade to accommodate multiple games .

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from a Xbox one to a PlayStation, and yes I know that there will be an obvious difference because of PlayStation being way newer than the Xbox one. But the one thing I love way more about PlayStation is the controllers, I have noticed they are way more comfortable and my aim got extremely better after playing on PlayStation, now I’m not saying this will be everyone’s experience, but this was mine. I love how the controller has a built in mic, and you can change the sensitivity on the buttons. The PlayStation also has a 1TB storage which is nice. PlayStations graphics are amazing but you do have to have the right monitor/ tv for that as well. Overall this product is amazing. I do recommend getting this if you like single player games, because Xbox has way more multiplayer games, and I did enjoy that. When playing on PlayStation do keep in mind that multiplayer games that you pay for can only be played if you buy PlayStation plus, you can’t just buy a game and automatically be able to play online, I just learned that (ik I’m late). But overall I love it!

    I would recommend this to a friend