Customer Ratings & Reviews

Ps5 good, was able to transfer data from ps4 with no issues. Had access to all my games and saves from the past. Only thing I can say that's bad or ok about it, is that when you play a game that's 120fps, the whole screen turns off to adjust. And that the menu switching is laggy or slow

When I arrived, I wasn’t so sure where to go to purchase the console & was looking at the general gaming area. I did have to find someone to help & someone did right away. Customer service was great & condition of the console box was in perfect condition. I had a ps4 for years & thought that was already neat, however, I really did need an upgrade. Of course Sony didn’t disappoint. The ps5 is so nice & have been having a great time playing games & streaming. Definitely an awesome investment.

Graphics are awesome load times are really fast compare to ps 4

Excellent! Sony PlayStation is a great brand. Great slim look,more storage, great performance, it feels awesome. Overall you will have a great experience.

Really good console absolutely recommended if you like gaming

Love the console, was a great purchase and I'd recommend it to anyone! The PlayStation exclusives is really what drove me to buy one initially. The Last Of Us has been my go to game everytime I start up my PS5. One of the best consoles I've owned!

Definitely love my PS5 no problems with it easy set up and gor my tv the same day so it was perfect

Great system! Great Graphics! Easy to control and play. Hours and Hours of fun

Works great. Fast and great picture. Doesn't over heat.

I’m impressed with the console. I bought this for my girl and it runs great. Wish there was a bit more storage for it though.

Overall this is a good purchase. I like it the graphics no complain with speed

My husband loved it! I’ve been wanting to purchase this for about 5 years and I finally bit the bullet. Best purchase evet and especially since he became sick and had to recover for 3 months it was perfect timing as well! Thanks Best Buy!!

The PlayStation 5 has been a great upgrade for me. It’s fast, the graphics look amazing, and games load almost instantly. The new controller feels really good in the hands, and the haptic feedback makes gameplay more immersive without feeling like a gimmick. The console is a bit large, but it runs quietly and performs really well. Overall, it’s a powerful system that delivers exactly what I expected.

Great!! Love it so much. Easy to set up and is so quiet when running for a long time.

This is the first PlayStation I’ve ever bought and owned brand new. I was always an Xbox guy, but the Ps5 is not bad. A lot of great games, a lot of friends on this system, and the online play is phenomenal. Great graphics and sleek system.

Absolutely love my new ps5, works immaculately and smoother than my ps4 pro. Definitely can say I see the major difference.

Amazing fast and seamless offer process via app on mobile. Ordered a ps5 for pickup with no issues. Best Buy has always been great for my tech purchases.

So far I am LOVING my PS5, I had come into Best Buy just to take a look at them and walked out with one in hand as a little birthday present to myself. I have downloaded lots of games and have even played some co op games with friends who are also enjoying it!

I love it! It’s a great console! Very sleek! And the graphics are crisp! And very fast when loading into games!

Awesome machine. This is just want was requested and works great.