Customer Ratings & Reviews

Experience has been the best, couldn’t wait better than this, thanks to best buy and their team for this amazing experience .

Greatness is the word I choose for this amazing console.

Purchased for my boyfriend and he loves it! Plays it everyday and it was the perfect gift! Thank you to Best Buy for the payment options and the great deals for the price. Absolutely LOVE Best Buy and totally obsessed with this purchase

Games take forever downloading and constantly want updates, and some require you to be hooked to internet constantly and set up additional accounts with a third party. PS2 you put a game in and it's ready. Graphics are good but they don't mean that much to me. Need a better variety of game types. With today's technology they need to work to make it completely compatible with all discs from PS1 on up and not just make them down loadable so you have to repay for your old games. Please let us customize joysticks not just switch them left to right. All that said I'm enjoying the console, being able to play games that arein my ps4 in the basement on my ps5 over wifi is cool.the motion control and sounds from the controllers make the experience better. And the games i bought for it are lots of fun, ff7 rebirth is the reson I bought the PS5.

Easy to setup and transfer data. Fast load times! Beautiful graphics.

Great gaming counsel Easy to set up and great power no lag at all!

I love online shopping at Best Buy. It is so easy to order and a pick up and the PlayStation five is amazing.

Excellent console! First PlayStation purchased since PS2. Does run a little warm but with good ventilation and air flow it should be good. Downfall is the original controller started stick drifting really bad so get the extra protection plan and it’ll be covered.

Love it! Bought this ps5 for my boyfriends birthday and it works great!

great console to use and gift for any size of person.

The Best Buy 100% recommended for everyone . This product is very good.

Got this as open box deal. Very pleased with price point, presentation, and quality. Purchase was straight forward and the employee who helped choose and complete the purchase was knowledgeable, straightforward and honest. Always have a good experience at this store the shopping experience and product quality are top notch! Also, I am in the I.T. field and can attest that the employees here are knowledgeable about their products which would definitely make the shopping experience smooth for those who may not be as knowledgeable with certain products. They will answer your questions and provide comparisons thoroughly.

Excellent product I am very happy with the purchase it does a very good job for my entertainment

Definitely another experience. The graphics are great and the controller is in another level. Loved it

This has been an awesome purchase. No issues to report.

works great with ps4 games. i love to game with my girlfriend. good graphics and excellent speed.

The best place where I could buy the PlayStation 5 for my son was this store. I love it, and the customer service even more — they explain everything and have the best prices.

Its a ps5. Nuff said. QC from Sony is much better than Nintendo and Microslop. Better exclusives too!

I waited several years to the PlayStation 5 and finally caught it at the right price point I was willing to pay for it. Having said that I ordered it and elected home delivery instead pickup in the store due to a recent surgery. Delivery was quick but that’s when the drama started. I had been anticipating the delivery and was looking out for it. When FedX delivered it they didn’t leave it at my door but in the walk, the driver didn’t ring the door bell, just left in the open area for it to be Stolen. The shipping box seal was broken along with actual PS5 box. All the content had been ravaged through as if they were looking for something specific like an extra controller. Best Buy you gotta do better with your logistics and 3PL partners or theft will reduce your sales opportunities

I'm 65 years old and I still have fun with my PlayStation 5