Customer Ratings & Reviews

Nice and shipped fast has coverage for 2 Years buy one

First time switching from xbox to Playstation. Incredible difference hands down . Hats off to Sony

I really love my ps5 it works amazing and runs smoothly

A PS5 is a PS5 is a PS5, so the best I can say here is to add that the price was perfectly reasonable and that the friendly staff helped us find what we were looking for quickly and easily. Long story short: my SO and I were looking for a console. After doing some hard homework, we decided the PS5 was right for us. We went to our local BB and we were seen and helped within *seconds*. A very courteous rep walked us right to the PlayStation section and showed us what we needed. I do wish the device came with two controllers - but what are you gonna do? Sony makes those decisions, not Best Buy. We wound up buying a second controller elsewhere, but in hindsight we hardly needed to - we thought we could get a better deal, but the price was exactly the same. Spare yourself the trouble we put ourselves through and just buy your second controller here. If you're not sure about buying a console, or if you have questions, Best Buy is the place to go!

The system is incredible and the perfect size and the service and ease of ordering is incredible.

Xbox spiked their prices up to $100-150 for every xbox model. Considering how the RAM pricing is increasing, I don't think I could have gotten a better deal. Excited to play GTA 6 when it comes out.

Great experience with in-store pickup! The item was ready on time, packaged well, and exactly as expected. Staff were helpful and the process was quick and easy. The product itself works perfectly, and I'm very satisfied with the purchase

This is the best purchase ive made. I enjoy playing the games.

Bought an open box excellent thought of not used much as best buy open box excellent were always like new. But this PS5 is heavily used. I can see lot of scratches on the console and cannot clear them with normla cleaning. Controller is also heavy used. Keys became laggy. Also I experienced blank screen when I was playing FC24. Overall performance was good but it should not be excellent must be fair

I have waited years to purchase this. It is everything I thought it would be, plus more. The graphics are amazing, and streaming features are out of this world. This really is THE ultimate entertainment system. The only thing I have against it is its small internal memory storage.

I own a 4090 with many of the same games I play on the ps5. The console optimization with these games is amazing and at this price I would choose it over building a gaming computer with the same performance. Temps much better than at launch and much smaller with more memory.

It was good quality the controller felt good and felt different. The graphics of the game are beyond amazing. The texture inside of some of the games are beyond believable and exceed expectations.

Futuristic gaming at its finest. Great performance, graphics, selection of games and sound. the disc drive addition can load ps4, ps5 and Blu-ray discs with ease. This is the system to get.

Great product, works excellent and to the needs intended for

This PS5 is great quality! super fast and graphics are amazing!

excellent console, beautiful desing, well recommended

Got for my little brother and he loves it. Got a controller with it for him, works great

I recently purchased the PlayStation 5 from BestBuy, and everything about the experience was flawless. The ordering process was simple and fast, the packaging was secure, and delivery was right on time. The PS5 itself works perfectly — stunning graphics, fast loading times, and an overall next-gen gaming experience. I highly recommend BestBuy for any tech purchase. Couldn’t be happier with my PS5!

I love my playstation, it works good has alot of storage

It offers a high-performance, next-generation gaming experience, distinguished by its 4K graphics and near-instant loading times.