Customer Ratings & Reviews

Bought for my son . Still working perfectly fine after 4 years !

Previously owned ps4. This is huge leap both in performance and quality.

Definitely recommend this is a great product graphics are great and everything has run smoothly

Wish there was a USB type-A on the front, but thats the only functionality issue I have with the hardware. As far as software, I'm not a fan of the menu. The GUI is a bit of a mess. the rows are not intuitive and its cumbersome to get to the things you want to get to. The PS3 had the best GUI and each generation seems to be getting worse. I also noticed how poorly integrated headphone volume is integrated. I was co-oping Bloodborne with a friend and had earbuds plugged into the controller. it is constant work trying to get the game volume and party volume balanced. I would have to manually change the game volume so it doesnt overpower the voice chat. Also, on PS4, if I was playing bloodborne and used the spotify app, the game music would automatically mute (a nice detail!). However, this feature appears to be lost on PS5 or perhaps it only works with certain PS5 games. The performance is obviously leagues ahead of the PS4 so no issues with running games. Its also easy to transfer saves from a PS4 to a PS5 with just a flashdrive. Overall, The UI and functionality is worse than the PS4, but performance is obviously leagues ahead, and I like the controller more.

The PS5 is an incredible console. Best Buy's purchasing process was smooth, and delivery was fast. The performance is amazing, with lightning-fast load times and stunning graphics. The DualSense controller's haptic feedback makes every game more immersive. An outstanding purchase!

I love it! Spend hours of playtime on this machine!

Great runs nice smaller then the old one and quiter

It was great my nephew enjoyed it played it all night

Best console for your money. The PS5 Slim delivers power and performance. Yeah, it's getting older, but it's still the king. Only negative is that you get 1 TB of storage, but that's fixable with a new SSD.

I recently purchased the PlayStation 5 from Best Buy, and I couldn’t be happier with my experience. The ordering process was smooth. The PS5 itself is absolutely amazing — the performance, graphics, and overall gameplay experience have exceeded my expectations. I'm thoroughly enjoying it and have no complaints at all. Thank you, Best Buy, for providing a great product and excellent service!

It works great, I love its the best thing I bought

GREAT SYSTEM THE BEST, I WOULD NEVER BY XBOX WHEN SONY IS HERE

Love getting my electronics at Best buy always take good care of me. The PS5 has been a lovely addition to the home

Absolutely the best gift for my grandson after surgery he was so excited.

I’ve had this for three years now and I absolutely love it. Hasn’t done me wrong yet.

Amazing works perfectly, it does not take disks though

Have really enjoyed the PS5 and the disk has been handy for some older games. I use it primarily with GT7 and the visuals and sound are great. I originally used it with the dual sense controller which made racing possible and enjoyable with the controller. Recently added a wheel to add to the experience. I do wish it had more storage because if you are a big gamer, you will quickly run out of room and will need to add a 2nd drive.

Great console and coverage is provided in case of anything love it

Got it from Best Buy, amazing performance, love it.

Item works great awesome and the customer service was couldn't have been better