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Customer Ratings & Reviews

Model:
1000039671
SKU:
11256638
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Customer reviews

Rating 4.9 out of 5 stars with 9453 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's outstanding overall performance, impressive graphics, and fast speed. Many also appreciate its compact size, ease of use, and generous storage capacity, often recommending it over other consoles. However, some users have reported concerns about fan noise and occasional disc drive malfunctions. While overheating is a topic of discussion, many customers indicate they have experienced no issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 456 Showing 9,101-9,120 of 9,453 reviews
  • Rated 1 out of 5 stars

    So mad money wasted

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is nice but after 1 or two mine stop working and made a poping sound don't recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never receive the ps5 and portal the fedex company doest respond any becarfull

    No, I would not recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    THIS THING IS AMAZINGGGG!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly one of the best gaming experiences I’ve ever had! I’ve been a gamer since sega geniuses and I’ve been team PlayStation since day one and I can say they’ve done an amazing job on this PS5! I’m so glad I waited a while to buy it because I love the slim edition even with the disc drive its body and built is beautiful. The graphics on this thing are so human like and the controller is amazing! The controller even gets updated which I think is pretty cool because the brains behind the “to do” features have been mind blowing to say the least. The PlayStation plus and store are still readily available and give access to buy, download and stream games which is awesome when it comes to space on the hard drive. They also always has something new for you try for free and or buy, and having the 3 tiers of access/prices makes it awesome for everyone’s budget. So if you’re thinking about getting it get it! I can definitely say it’s worth the money now!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never receive the order

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t receive my order and I never receive any refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got my order it was ripped the cable did not come with or the charger. This was not cheap so I give this a 0 rating

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy disc version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well - I wouldn't ever buy the disc one again though - makes you download it anyway.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service from best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered om 12/4/23 and still do not have my order(12/20/23) and getting a total run a round on getting a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Consumer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game stop loading after 20s and Best Buy does not accept exchanges or will correct the issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what i purchased the 1st time.So got stuck with anything they had

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Amazing Gaming Experience with the PS5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 offers an amazing gaming experience with its lightning-fast load times and stunning graphics. The design is sleek and modern, although it is quite large. The exclusive games and the DualSense controller's haptic feedback and adaptive triggers enhance gameplay. However, the price is high, and availability can be an issue. Overall, it's a fantastic console for gaming enthusiasts.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad consolé

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That ps5 is a garbage best buy is not to blame, but sony made garbage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ugh again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't have it .....................................

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Max Performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design and easy to handle for optimum perfotmance

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No delivery made by FedEx I’m still waiting I have a case open

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 day and the ps5 was not working at all i pc is better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Greatful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the purchase of PlayStation console from Best Buy. Thank you to the staff member that help me with order over the phone. I was able to come in and grab my purchase without any hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, me n wifey loving it. Loads fast and graphics are great.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Disc drive

    Rated 5 out of 5 stars

    A nice secondary!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have my original PS5 from 3-4 years ago. The disc drive stopped working, decided to see how the slim model is since I was younger I was always grabbing different variations. Its a slimmer/sleeker machine. Does what it needs to, enjoying having this in the living room for 4k physical media and casual gaming. Ill get the fat boys disc drive eventually since I know that will cost a pretty penny. “Upgrades” are always nice, popped a 2tb SSD in it and its ready to go!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Fantastic purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I held off for a VERY long time to get a PS5, and I initially got it just to play Borderlands 3 (PS4) and not have it be so buggy. Well good news, it works beautifully for PS4 games. I went out and bought new games too, which is super exciting. It's fast, graphics are wonderful, and I'm sad that I didn't pick one up earlier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and seemless purchase.. Recommending to everyone

    I would recommend this to a friend