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Customer Ratings & Reviews

Model:
1000039671
SKU:
11256638
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Customer reviews

Rating 4.9 out of 5 stars with 9410 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's outstanding overall performance, impressive graphics, and fast speed. Many also appreciate its compact size, ease of use, and generous storage capacity, often recommending it over other consoles. However, some users have reported concerns about fan noise and occasional disc drive malfunctions. While overheating is a topic of discussion, many customers indicate they have experienced no issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 9,408 reviews
  • Rated 5 out of 5 stars

    Great Gaming

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my granddaughter as a gift. It made her happy. Couldn’t ask for anything better.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    Great system but......

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, but I had to return the first one i bought dur to overheating issues. Im afraid to stand the system upright because i dont want it to over heat. I find it strange that its advertised vertically but sony themselves prefer the system lay flat. Other than that it does what it does.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Stoked!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a brother in law! He’s a gamer and the last console he had was the PS2. He’s static to have the PS5. Speed and graphics are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is probably one of the best console’s I’ve had my hands on it has smooth gameplay and countless new features like duel sense which is my favorite feature and overall would recommend to anyone it’s fun and a step above the ps4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded from a PS4 and am pairing it with the 75" TV I purchased last Black Friday. The picture is outstanding. I watched Youtube videos on how to set it up but in reality it was very simple. Transferring the saved data from the PS4 took about 45 minutes using an ethernet cable but, you can also transfer data wirelessly. It will take much longer, though. I also noticed my games boot up MUCH quicker, less than half the time, than on the PS4. Another plus is that the PS5 is backwards compatible with my PS4 games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this PlayStation for a while now and I’ve never had any problems with it, the quality is everything I hoped for. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it every day and love it. I recommend to anybody that’s looking for a quality console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Eh my PC was used way more so i returned it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great console but i have a PC and to be honest at the end of the day i just didnt play it enough to defend the cost or purchase. great but if you have PC money just buy a good set up and you are pretty much set and can play everything.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    The product is really good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good except overheat sometimes it’s 1TB console

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Kid loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, runs like a charm and really slim, like the name

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 good, was able to transfer data from ps4 with no issues. Had access to all my games and saves from the past. Only thing I can say that's bad or ok about it, is that when you play a game that's 120fps, the whole screen turns off to adjust. And that the menu switching is laggy or slow

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This playstation has been very nice for bringing my family together to have fun! Setup was easy and the graphics are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely love my PS5 no problems with it easy set up and gor my tv the same day so it was perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    definitely an improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to replace an original model that i had to sell. very nice to include a full 1TB instead of the original 825gb. the additional usb c port and dedicated disk eject button next to the disk drive (less confusing that the original with the power and eject buttons right next to each other) were very nice changes. runs very well and the slimmer form is less of an eye sore. im very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy it’s the Best Store to Buy electronic products, I’m so happy with my ps5 not issues at all work perfect. I really recommend everyone to buy any electronics products at Best Buy I give the store and the products 10/10 thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it that I now have the new slim. It offers so much and is super fast and easy to set up. Best Buy has it even covered since I have a membership with them!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation ✅

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is fascinated with his new PlayStation✅✅

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine. This is just want was requested and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Portable PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs really smoothly. Don't have any problems with it and works like new essentially :) Love the fact that it's also slim so it doesn't take much space at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    - PS5 Delivers Big Performance

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 has been a great upgrade for me. It’s fast, the graphics look amazing, and games load almost instantly. The new controller feels really good in the hands, and the haptic feedback makes gameplay more immersive without feeling like a gimmick. The console is a bit large, but it runs quietly and performs really well. Overall, it’s a powerful system that delivers exactly what I expected.

    I would recommend this to a friend