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Customer Ratings & Reviews

Model:
1000039671
SKU:
11549018
$827.63

Customer reviews

Rating 4.9 out of 5 stars with 9468 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's outstanding overall performance, impressive graphics, and fast speed. Many also appreciate its compact size, ease of use, and generous storage capacity, often recommending it over other consoles. However, some users have reported concerns about fan noise and occasional disc drive malfunctions. While overheating is a topic of discussion, many customers indicate they have experienced no issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 9,468 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. This is the second PS5 my grandson has had. He loves the graphics and the opportunity to play with friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the open box ps5 for my son's birthday and it works great! There were no signs of it even looking like it was an open box item. I usually purchase open box products for the more pricier items and i have not once been disappointed. Thanks Best Buy for that!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Play 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is perfect for me, is beautiful and also I needing that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving every moment of it. Received as a gift and it’s fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the console it plays wonderful and the graphics are so clear and it plays so smooth

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our PS5! Great graphics and sound. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Age doesn't matter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm 65 years old and I still have fun with my PlayStation 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! We purchase again for my other children.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this console, it’s been a great experience! I haven’t had any issues with it in the year that I’ve had it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Gaming Console!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console!! Very glad i got it!! Was planning on getting another console but this one is much more flexible and fast!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install ! No issues or glitches ! Enjoying it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still not as good as the PS2.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games take forever downloading and constantly want updates, and some require you to be hooked to internet constantly and set up additional accounts with a third party. PS2 you put a game in and it's ready. Graphics are good but they don't mean that much to me. Need a better variety of game types. With today's technology they need to work to make it completely compatible with all discs from PS1 on up and not just make them down loadable so you have to repay for your old games. Please let us customize joysticks not just switch them left to right. All that said I'm enjoying the console, being able to play games that arein my ps4 in the basement on my ps5 over wifi is cool.the motion control and sounds from the controllers make the experience better. And the games i bought for it are lots of fun, ff7 rebirth is the reson I bought the PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The worth of the product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been having this product over a year now and is been working perfectly honestly it would be great for a gift and is not bad for the pricing

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ps5 Ricks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system with great graphics. The panels come off easy to replace with all the different options out there. Installing the memory upgrade is also very easy. Vertical stand is a must if you are trying to fit it somewhere so it won’t take up a bunch of space. Sony nailed it with this console and all the great games they have out!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 system

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my best purchases ever get to play video games watch movies and sports and just makes life easier

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great i definitely recommend buying it as soon as possible it got to my house same day and it runs super smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a ps5. Need i say more. Ok so this neefs to be 50 characters

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Manger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good and easy to use and it is different and there is a very big difference between a the ps5 and the ps4

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best birthday present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my little brothers birthday and he absolutely loved it. I runs pretty smooth and very fast compare to his PlayStation 4 and graphics are super clear.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My son loves his gaming system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my teenage son and he loves it. He enjoys playing with his friends online. I would recommend this gaming system to family and friends.

    I would recommend this to a friend