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Customer Ratings & Reviews

Model:
1000039671
SKU:
11549018
$827.63

Customer reviews

Rating 4.9 out of 5 stars with 9470 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's outstanding overall performance, impressive graphics, and fast speed. Many also appreciate its compact size, ease of use, and generous storage capacity, often recommending it over other consoles. However, some users have reported concerns about fan noise and occasional disc drive malfunctions. While overheating is a topic of discussion, many customers indicate they have experienced no issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 9,470 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Husband surprise gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great!! My husband loves it. It was easy for him to download his account from his last ps5. That made things easier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PSFun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, which brings great enjoyment and entertainment to our family.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Ps5 Fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. Much quicker for downloading games. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Love it. Plays flawlessly. Much better than my 4. And price was good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and best buy matched the lowest online price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a gift for my daughter. I have one like it. They work as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving the PS5!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major Sony & Playstation fan for my entire life. Finally felt it was time to pick up a PS5 and have loved every minute playing it. Highly recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Disc drive

    Rated 4 out of 5 stars

    Here and there are issues like all things

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the system itself is incredible, the system is also faulty. There are times where the disc isn’t Eve showing up on the system, there are times where the system cuts on or off on its own and we are left highly confused despite us changing the system settings to not power on upon login.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Play station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use. Nice and great to use. My son is enjoying the game console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Wild price but performance makes it worth it!

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    Best Buy Employee
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Strong performance! Expandable storage even after 1TB is greatly welcome! Best to keep device in open space with easy ventilation to address heating issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no issues does everything I need it to perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product very happy with my purchase! The guys at best buy made it very easy to get.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Glad I’m upgraded finally and before the costs went up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the PS5 is amazing. Easy to use and well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband hasn't stopped playing it since we got it, we love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in class gaming device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My gaming experience goes back to the Atari 2600, and while some of you may need to Google that, I have been a gamer for a long time. Most of that time was spent playing using a keyboard and mouse, and I shook my head at all those console gamers and their controllers, which I felt inferior to how I played. Fast forward to when I gifted my gaming PC to my son because he would get more use out of it. Still a gamer, I decided to give the Playstation a shot, and while I had to fumble with the controller for a few weeks to get acclimated, I now cannot ever see a return to the PC. The PS5 is the best in class and one of the best gaming purchases, along with my SteamDeck, that I have ever made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zion's 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the time of purchase it was the latest game console and we brought it for my son. I'm guessing it's great cause he goes on it every weekend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easier to handle, and has the same quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a slim console after my fat one got a fried motherboard due to a power surge. Although some of my game progress was lost. Thankfully, it is easier to carry and looks a little better than the fat PS5. Make sure you get a good SSD for storage. (Not sure if the screw will work)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    console

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not wait to get home from 9-5 job and play games

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Best Gaming System on the Market!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a life long Xbox user, but the PS5 finally made me switch. All around a better system. Everything you could hope for in a gaming system, and much easier to use and navigate. Also a major upgrade in the controller from previous generations means the PS5 now has the best controllers out there.

    I would recommend this to a friend