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Customer Ratings & Reviews

Model:
1000039671
SKU:
11549018
$827.63

Customer reviews

Rating 4.9 out of 5 stars with 9444 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's outstanding overall performance, impressive graphics, and fast speed. Many also appreciate its compact size, ease of use, and generous storage capacity, often recommending it over other consoles. However, some users have reported concerns about fan noise and occasional disc drive malfunctions. While overheating is a topic of discussion, many customers indicate they have experienced no issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 9,444 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 has been an amazing upgrade in every way. The graphics are incredibly sharp, the load times are almost instant, and the overall performance is smooth and fast. Games look and feel more immersive thanks to the powerful hardware and the DualSense controller, which adds new levels of feedback and precision. The console runs quietly, the interface is easy to navigate, and features like 3D audio and 4K resolution make the gaming experience feel next level. Whether you’re playing big titles or streaming apps, everything works seamlessly. Overall, the PS5 is absolutely worth it reliable, powerful, and built for both casual and serious gamers. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size, Speed

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console, love the slim model and it looks so good I’m my space! The quality and speed is such an upgrade from the ps4 if you have a 4k tv

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This is a amazing gaming system but really pricy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the system runs the games I can play. It’s really fun and entertaining. It’ll last me a long time but man, I remember the one the price was like $300 and then they rose up another hundred and now that rose up another hundred it’s bad

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A great, everyday console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a significant upgrade from the PS4. Boot up and loading speeds are a major improvement. I like that it’s backwards compatible with the PS4 and has enhanced my experience with my favorite PS4 games. When we transferred the data over, it was much easier than expected - it took a couple tries but otherwise it was pretty painless.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed
    Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Good console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look of the slim a lot more then the launch model, and its still just as fast as the launch. Gave 4 stars because it is noticably louder

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Slim

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the PS4 as support is ending. Graphics and performance as expected is better. Even without support ending while play COD on both versions it very noticeable and changes the playing experience with the increase details. Also glad I picked it up before the price increase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Blown away by the PS5!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 totally blew me away. Games load super fast, the graphics look amazing, and the DualSense controller is honestly a game changer—it really makes you feel more connected to what’s happening on screen. Switching between games and apps is smooth, and the exclusive titles make it even more worth it. I’ve been having a blast with it!

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics, Speed

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the PS5 to replace my PS4. It looks great, sleek design and I enjoy the mic that’s in the controller. Runs fast and smooth. Comes with a good amount of storage as well

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    A Next-Gen Gaming Powerhouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 (PS5) is a cutting-edge gaming console offering stunning 4K visuals, ultra-fast load times, and immersive gameplay thanks to its SSD and powerful hardware. The DualSense controller is a standout, featuring adaptive triggers and haptic feedback. Its game library includes exclusives like Spider-Man: Miles Morales and Demon’s Souls. Though its bulky design and limited storage are drawbacks, the PS5 delivers a next-gen gaming experience worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Awesome console coming from a PS3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a fantastic gaming console. The graphics are sharp, and the fast load times make a big difference in gameplay. The new controller feels great, with cool features like adaptive triggers and haptic feedback that add to the experience. The console itself is pretty big but has a sleek, modern design. It runs quietly and smoothly, even with high-performance games. Backward compatibility with most PS4 games is a plus. While it’s pricey and hard to find, the overall performance makes it worth the investment for serious gamers or anyone wanting a top-notch entertainment system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Purchaser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his PS5 it is fast with the graphics, runs more quieter than the PS4 and love it’s sleek posture, great investment!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Love PlayStation!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an inexperienced user but this PS5 console is so friendly, lots you can do with it besides play video games, and the graphics are amazing! The operation is smooth and things load fast.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Amazing piece of technology

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant to buy this but was totally worth it. The new controller is the best controller I’ve ever had, and the haptic feedback is really immersive. The load times on the PS5 slim are also very impressive, and so are the graphics. I was playing RDR2 and it was absolutely beautiful, it was somehow better looking than when i play on my PC, which has a RTX 3050. I also am a fan of the casing, which is just my personal opinion, looks a lot better in person than shown in the image above. The only problem i had is during set up, when it was updating the controller firmware, it got stuck on a loading screen, but i managed to fix it by shutting off the console then turning it back on, but overall i highly recommend getting this console

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    A Lot Better than PS3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a little bit getting used to the new menu widgets and going through set up, but after that, it moves much faster than my old PS3, launching apps and games in literal seconds. I also love how it turns on my TV automatically after I turn the PS5 on. Another upgrade is now I can watch Netflix, Prime, AND Disney+ on it all in great definition. Now I also have something to watch my 4K movies on (though I prefer DVD and Blu-ray, but it plays those, too). The one downside is that the controller battery runs out pretty quick, so you're going to have to plug it in often. Can't wait to see what other new games I can get on this thing!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly couldn’t be happier with my PS5. My girlfriend surprised me with it for my birthday, and it has been one of the best gifts I’ve ever received. I had been wanting one for a long time, and now it’s become the highlight of my day. After working 12–14 hour shifts, I come home completely drained—but as soon as I turn on the PS5, I feel like I can finally relax and decompress. The performance is incredible: lightning-fast loading times, smooth gameplay, and the graphics are unreal. But more than that, it’s given me something to look forward to at the end of every long day. It’s not just a console—it’s become part of my routine for stress relief and fun. If you’ve been thinking about getting one, I can’t recommend it enough. And if you’re lucky enough to have someone surprise you with one like I did, you’ll understand just how much joy it brings.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    PS5 Champ

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had the PS5 for two years now and it's worked liked a champ. We are now getting overheating messges within minutes after starting a game and trying to trouble shoot isn't working.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was iffy on buying cus im an xbox gamer but i rly wanted to play phas and i read it has daxter a game i played as a kidd at somebodys house on sleep overs its always been on my list....its in new condition works well ty

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I like this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Storage is great, runs smoothly and never really had problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Play station 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 delivers an impressive gaming experience with noticeably better graphics and smoother gameplay. Games load incredibly fast, and the visuals are sharp, detailed, and immersive. The performance feels powerful and consistent, even during fast-paced or graphics-heavy scenes. The controller adds to the experience with responsive controls that make gameplay feel more realistic and engaging. Overall, the PS5 stands out as a strong upgrade, offering better performance, enhanced graphics, and a more enjoyable gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    PS5 game console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 is excellent, sleek and slim. Product is excellent, quality and picture is excellent. Performance is great.

    I would recommend this to a friend