Customer Ratings & Reviews

Ended up being for me haha… I love this thing and play it pretty much daily. Great quality, great storage, love PS

Quick service. Works great son loves it. His other one that I bought when it first came just kept over heating and decided to just buy a new one.

Nice color Very perfect design High performance High price

The PS5 brings next-gen gaming to life with stunning graphics and lightning-fast loading times. The new DualSense controller adds real immersion with its haptic feedback and adaptive triggers—seriously cool upgrade. Plus, it’s great that you can still play most of your PS4 games.

Playstation cares about the user experience. In the Ps4 and Ps3 era, the controller microhones and touchpads were gimmicks. But not any more. Playing Returnal with my Ps5 Pro controller, the onboard speaker actually does a lot for immersion! They've got it down. It turns on my Sony TV when I turn it on, and turns off when my tv turns off. My TCL doesn't do that. The headphone jack works great, even though it shuts off the speakerss on the TV, that's actually a benefit, because it's rare that you would want both and my wife can use it with no hassle. PS Plus is as good as Gamepass ever was now. Tons of PS1, PS2 and PS3/4 titles that you can download immediately or stream instantly. I can be nostalgic at the drop of a dime and I love it. Watching YouTube on my TV with headphones through the controller allows me to watch quietly with a big setup and mostly wirelessly. The haptic controllers are a really cool experience and are fun sometimes even if not all the time! Sony is more compatible with USB microphones that Xbox and you can just plug in some headphones that have a microphone without complicated work arounds like Xbox. It HDMI 2.1 for high refresh rates and resolutions, even if not customizable like a PC, the default settings often just work best. Overall, very pleased with mine. I was going to wait and upgrade to the Pro, but I haven't noticed any reason to do so. I'm a pretty discerning user, as I love high resolution and frame rates. So that's saying a lot! I also was doing some upgrades to my NAS (hard drive storage unit) and ordered an extra SSD. Well well well. My Xbox can't use that for extra storage, but my Sony Can! I DO tend to play my Xbox more because it has Roboquest. And that is really the only reason. I prefer the experience of my PS5 in almost every way.

The PS5 is a game-changer! Its lightning-fast SSD, stunning 4K graphics, and immersive DualSense controller make for an unparalleled gaming experience. With exclusive titles like _The Last of Us_, _God of War_, and _Spider-Man_, plus seamless online multiplayer, it's a must-have for serious gamers. The console's sleek design and innovative features like ray tracing and adaptive triggers only add to the excitement. Whether you're exploring vast open worlds or competing online, the PS5 delivers.

Great console. Absolutely love my PS5! This console is a game-changer. The load times are almost nonexistent thanks to the super-fast SSD, and the graphics are stunning with 4K and ray tracing support. The DualSense controller is probably my favorite part — the adaptive triggers and haptic feedback really add an immersive touch to gameplay that I’ve never experienced before. If you’re thinking about upgrading or joining the PlayStation family, don’t hesitate. Totally worth it!

Works great, great performance, once in a while gets a little hot.

My kids have taken it and play all the time. Quality is so good. Most stuff looks so real and like a movie awesome audio quality.

I debated with myself for months about picking up a ps5, was a little worried about price increases, and at the encouragement of my partner who pointed out I’d been talking about it for months so it was still clearly on my mind, I decided to bite the bullet and get one, and I am so happy I did! The in depth but friendly ui on the Home Screen, beautiful games and haptic feedback, fun with old games and new alike, and since it can play ps4 games, I sold my ps4 to a friend who hadn’t gamed since the Super Nintendo and she’s having a blast! I cannot recommend the ps5 enough. I have a pc that I play as well, but it sometimes takes a while to fiddle with downloads, updates, etc and this is a great just cut on and go console, the ps5 games run okay on pc but the system runs them flawlessly of course, my series x still holds fun for me but the ps5 reignited my interest and fun with gaming. Ps2 was my all time favorite console and I haven’t had so much fun in a PlayStation since then until now. If you’ve got the money and are still debating it, go ahead and join in on the fun!

This is a great product. I i bought for my son about two years ago. Now, my daughter wanted another one. So I bought another one PlayStation 5 is a great console

Runs so much smoother than my PS4...I can actually load in on time during games. Nice design, confortable controllers. Definitely a nice system!

I bought the PS5 from Best Buy and couldn’t be happier with the experience. The console itself is a powerhouse—lightning-fast load times, stunning graphics, and the DualSense controller adds a whole new layer of immersion with haptic feedback and adaptive triggers. It’s quiet, sleek, and surprisingly easy to set up. Best Buy made the process smooth: fast shipping, secure packaging, and clear communication throughout. I appreciated the option to track my order and the fact that it arrived on time without any hiccups. Only minor downside is the storage—825GB fills up quickly with modern games, so I’d recommend budgeting for an SSD expansion. But overall, this is hands-down the best console I’ve owned, and Best Buy delivered it flawlessly. Highly recommend both the PS5 and Best Buy’s service.

Already had one PS5, but had to get another one to prevent the kids from fighting over who was able to play, so picked up the new PS5 slim with the disc drive. Love the new smaller design and the way it was revised with slightly different finishes and looks than the original. Super fast to setup and has been working perfectly since we got it. Not much else to say as it’s a great system and the best system that Sony has made to date as far as I’m concerned. Definitely recommend!

The PS5 is incredible. Its graphics and quick load screens enhance the gaming experience.

Wow! PS5 is amazing. My husband died 2 yrs ago and was unable to get the PS5. It was just so sold out everywhere. This year on his heaven-anniversary - I asked what I could do to celebrate his life in this coming year, and I heard him say what about that PS5? And so, I went to best buy and had such a great experience. I got the PS5 and a video game and now I’m playing it, living out his desire he couldn’t have. I love it. It’s so fun and makes me feel connected. Thank you for this. I’m proud to be a gamer!

I recently bought the PS5 from Best Buy and I absolutely love it! The graphics are stunning, gameplay is super smooth, and loading times are incredibly fast. The controller feels amazing and adds so much to the experience. Best Buy's service was great too—quick delivery and secure packaging. Highly recommend!

Good quality, great amount of storage, and it doesn’t lag!

the console was amazing and the performance good, but the fan would get hot on games like fallout. Overall on games like fortnite, the graphics are good. and i would recommend to my freinds

The PS5 is an excellent product. The performance, graphics, and speed are outstanding, and the overall experience is smooth and enjoyable. I’m very happy with my purchase and would definitely buy it again.