Customer Ratings & Reviews

The PS5 is an excellent product. The performance, graphics, and speed are outstanding, and the overall experience is smooth and enjoyable. I’m very happy with my purchase and would definitely buy it again.

I love the system it is quiet and graphics r good. I love that it don’t over heat. Sleek design not small but not too big

Huge upgrade from the PS4 in small and big ways. It’s so much faster and of course the graphics are better too. I’m very happy with this purchase.

When I visited Best Buy, I received an in-depth explanation of the machines and everything I could gain or lose. I believe I chose the best option and couldn't be happier with it!

I like the way it runs everything works smoothly and great looking I rate this 10/10 Everything I buy here in Best Buy is a great things and great prices.

Great purchase don't regret a thing graphics are crazy good. Not best buys faults but the cd drive is loud I'm sure this is a Sony thing though

The slim PS5 runs great! Stays cool during hours of gameplay. I like how easy Playstation made it to clean this console without breaking the warranty seal.

I thought for the price and storage space, it was a good deal. Everything is in working order and it has served me well.

Easy setup. Nice upgrade. Recommend installing in an open air environment as it does tend to heat up depending on the graphics setting. The fan can get really loud.

I recently purchased a highly anticipated PS5 game from Best Buy, and I have been blown away by the unparalleled gaming experience it has provided. This stellar game not only showcases the power and capabilities of the new console but also demonstrates the true potential of next-gen gaming. From the moment I inserted the game into my PS5 console, I was greeted with stunning graphics and an immersive world. The visuals were breathtakingly realistic, with vibrant colors, lifelike character models, and exceptional details that truly brought the game to life. The powerful hardware of the PS5 undoubtedly contributed to the game's fluidity, allowing for seamless transitions and zero lag throughout my entire playthrough. The gameplay mechanics were incredibly smooth, responsive, and innovative. The game took full advantage of the PS5's DualSense controller, immersing me in a whole new level of sensory experience. The haptic feedback technology transmitted the subtlest details, providing a heightened level of realism that made every action feel more impactful and engaging. One aspect that stood out to me was the game's comprehensive and captivating storyline. The narrative was compelling, skillfully constructed, and kept me on the edge of my seat throughout the entire gameplay. It seamlessly blended intense action sequences, emotional character development, and immersive exploration, ensuring that every moment was enjoyable and purposeful. The game also offered a vast open-world environment, ripe with countless side missions, collectibles, and hidden secrets to discover. The level of detail and variety within the world was unparalleled, making every exploration an exciting adventure. As a result, the game remained consistently captivating and left me yearning for more hours of gameplay. Furthermore, the game's sound design was simply phenomenal. The implementation of 3D audio technology heightened the immersion by creating an accurate soundscape that made me feel completely present within the game's world. Each footstep, weapon reload, or distant explosion was placed precisely in the soundscape, enhancing the overall experience and taking it to a whole new level. In terms of value for money, the game's lasting appeal and high replayability make it an excellent investment. The breadth and depth of content provide countless hours of entertainment, ensuring that players will not tire of this experience anytime soon. In conclusion, the PS5 game I purchased from Best Buy has surpassed all my expectations and delivered an awe-inspiring gameplay experience. With its incredible graphics, seamless mechanics, immersive storytelling, and stellar sound design, this game is a definitive showcase of the PS5's capabilities. Whether you're a fan of the genre or looking for a mind-blowing gaming experience, I highly recommend this game to all PS5 owners.

Bought this for a friend who was still using a PS4. Her loading time for games and her lagging was SO bad, it would take like 24 hours just to download a game. Now with the PS5 she loads in super fast and games take less than ten minutes to install. The graphics quality is way better as well.

I ordered the ps5 open box for my son. It is literally new. No scratches whatsoever. Works great! Highly recommend. I saved a lot of money

I'm glad I bought a PlayStation 5. I really enjoyed it, and it's very convenient to use. I play a wide variety of games on it often. I really like it.

⭐⭐⭐⭐⭐ 5 Stars The PlayStation 5 has been an amazing gaming system. The graphics are stunning, games load incredibly fast, and the DualSense controller adds a whole new level of immersion with its haptic feedback and adaptive triggers. I also love that it plays most PS4 games, so I didn't lose access to my favorite titles. Whether you're a casual gamer or play every day, the PS5 is worth it and provides hours of entertainment.

I was waiting to buy PS5 for a while and fortunately I got a great deal at bestbuy. The product lives upto the hype. The games look far more realistic than in PS4 with enhanced graphics, better controls and increased capacity. Appearance wise, the console is extremely sleek and relatively smaller in size hence, doesn’t take a lot of space on the tv cabinet. The controllers come in variety of colors and pretty much have similar functionalities than previous versions. Overall, its a great buy for all game lovers.

This console is by far the greatest console Sony has created yet and changed the way I watch media and game at the same time. This console has allowed me to not only enjoy the games I love but has offered a more sophisticated gaming experience that allows me to enjoy my spare time. I can play video games and watch movies or gaming tutorials with the push of one button and quick switch between screens to pause or play music, not only that the console itself is great and I experience slim to no lag despite my connection being terrible especially on games such as Dragonball Sparking Zero or my personal favorite Metal Gear Online.

Was looking for a gaming system to play games with the family. Best decision better game selection, don’t need to buy extra mic and head as the controller has one built in. I own Xbox S and Nintendo switch the PS5 is faster with loading of games, and downloading material.

The PS5 Slim is a powerhouse in a smaller package. It’s perfect for both casual and serious gamers who want speed, performance, and an immersive experience. If you’re on the fence—this console makes it an easy decision.

Ps5 console with controller speed and great graphics

Fast service and great customer service customer service also was able to switch my order from in store pick up to curbside with no issues while it was raining