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Customer Ratings & Reviews

Model:
1000039671
SKU:
11549018
$827.63

Customer reviews

Rating 4.9 out of 5 stars with 9449 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's outstanding overall performance, impressive graphics, and fast speed. Many also appreciate its compact size, ease of use, and generous storage capacity, often recommending it over other consoles. However, some users have reported concerns about fan noise and occasional disc drive malfunctions. While overheating is a topic of discussion, many customers indicate they have experienced no issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 9,449 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Birthday to Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Birthday Gift to myself ever lol. Great system. Works amazing. Dope games and the employees who helped me purchased it were dope

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game console is really good. It works very smooth and when I went to go pick it up, the boy was very helpful and kind.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Best Exclusive Games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my PlayStation. Future like design, white out to contrast the black consoles. Great system, better exclusives!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Upgrade for a Serious Gamer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this PS5 for my boyfriend, who is a gamer, and he absolutely loves it. He already has a different version at home, so this was a really exciting upgrade for him. He immediately noticed the improved performance and loved the updated form factor and sleek color design. It looks modern, runs incredibly smoothly, and has been a huge hit in our house. He’s been beyond happy with it and says it’s a major step up from his previous console. Definitely worth it for serious gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game play is excellent,

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience using it. Quality product . Purchase process was seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Old Gamer finally gets a PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like described! Lol, ive been a gamer since the 70's I've had them all, just took me a bit longer to ginally buy this one!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works fast and clear images

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works great. Works flawlessly. It’s the best gaming console that I’ve had

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Good performance Good graphics Very fast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console and great deal

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always has a good deal on PS5’s, and the console itself is great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 silm

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was worth it and now is one of my favorite consoles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5 slim console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the PlayStation, the graphics, and that I was able to get a 2-year warranty protection plan through Best Buy Geek Squad. Thanks, all of this was an early July 4th birthday gift for myself, so I can keep playing Call of Duty at home with my disabled brother. Thanks for a great deal :) Alisha

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this PS5. I never thought the graphics would be this good. I would definitely buy another one. I give it 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Slim, but Powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my grandson who loves gaming and i've had to pull him away from the gaming screen. He says it is smooth operating and deliverance of game performance and frame rate is without glitches or drops. Not too crazy about it not coming with a stand though, otherwise it's a gamer's dream come true.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 super wow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to let go of my ps4 and upgrade to a ps5. Wow is all i can say. As a player of Elden Ring. I am blown away on how quick the load times are! More time for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is an amazing console. Its performance is exceptional, with stunning graphics and ultra-fast loading times. The gaming experience is fluid and immersive thanks to the DualSense control. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Still not sure if the upgrade was worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spme things are different, and some are the same. The menu is hard to figure out. Too bad I didn't know that my dynamic themes would not work. I miss the one I purchased on my PS4. However, the PS5 is faster with loading. A pro is only better if you have a 4k tv. I don't. The PSN store still has issues loading. I have noticed quite a bit of lag that I didn't have on the PS4. The connections with other players are better. I just wanted to upgrade before these got expensive again. If it weren't for the worries of obtaining better peer to peer connections, I wouldn't really want to upgrade. Elden Ring wasn't letting is connect using PS4 to PS5 and vice-versa. So that's resolved. We haven't been able to connect since December 2024 updates. Sony never addressed it. I'm still not sure if the upgrade was worthwhile outside of that.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from my PS4, and I'm really glad I did. Of games that were just PS5. Most of the games that are on the market right now. I already own for the PS4. So I figured why bother. But Best buy gave me a good credit deal during the holidays and I bought this and a TV. I'm having a blast with the PS5 even though I'm playing some of the same games. I'm replaying Ghost of Tsushima from the start after I've already beaten it on the PS4. It's even more beautiful. I'm playing God of war Ragnarok which is awesome. The haptic feedback controllers alone are worth the price of admission. I really enjoy the feedback I get in the R2/L2 buttons on my racing games. Bought a couple new games, they kind of suck, but I'm still glad I upgraded. I just hope they start making some good original games again. Seems like covid killed that. The graphics are excellent. I PC gamed for years until the PS3, which was a step down, but my son became old enough to play games. The PS4 has pretty good graphics. But this PS5 is the first time I've seen really strong graphics on a console. It looks great, especially on a Sony OLED TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Works as expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The visuals are stunning. Games run smoothly, and the load times are super fast. It feels like a big step up from the PS4. My only complaint is that i waited so long to get one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    speed and efficiency

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a lot faster it runs a lot smoother and the picture is slightly better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Next-Gen Console That Truly Delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is a total game-changer. I bought mine from Best Buy, and from the moment I unboxed it, I knew this was a major step forward in gaming. The console runs ultra-fast with almost no load times thanks to the SSD. Graphics are stunning, and games like NBA 2K25 and Spider-Man 2 look and feel incredibly lifelike. The DualSense controller adds a whole new layer of immersion with its adaptive triggers and haptic feedback. Whether I’m racing, fighting, or exploring, I feel more connected to the game than ever. The UI is clean and easy to navigate, and the performance is super stable. If you’re looking for the ultimate gaming experience, the PS5 is worth every penny. ✅ Yes, I recommend this product.

    I would recommend this to a friend