Customer Ratings & Reviews

"I recently purchased a PlayStation 5 from Best Buy, and I'm blown away by the exceptional shopping experience! From the moment I walked into the store, the staff were friendly, knowledgeable, and eager to assist. The checkout process was seamless, and the representative helped me find the perfect accessories to complement my new console. The packaging and handling of the PS5 were also top-notch, ensuring my new device arrived home safely. The PS5 itself has exceeded my expectations - the graphics, performance, and immersive gaming experience have taken my gaming sessions to the next level! Overall, I'm thoroughly impressed with Best Buy's service, expertise, and product offerings. If you're in the market for a new gaming console or accessories, I highly recommend checking out Best Buy! Rating: 5/5 stars"

Love my ps5 Best Buy got it to me fast and quick runs great no issues better than my original one

The console does what is supposed to do, good quality games. The controller fills good on hand. I don't have a space problem in my room, so it doesn't bother me how big it is, but it could be an issue if you are lacking space. It could have a bit more memory to store more games without deleting others, but it is enough for me.

After many years I finally decided to buy a PS5. It performs well. The only gripe I have is when I connect a headset to the controller the sound cuts out frequently. I am not sure what is the reason as I have looked into how to fix the issue numerous times but the issue doesn't go away.

I was debating about purchasing a PS5 for a long time, and I waited until the price was reasonable enough. With everything that has been going on with the supply questions, I decided to make the leap. The PS5 is exactly as advertised, and I am amazed by its loading speed compared to the PS4. I highly recommend purchasing an external charger for the dual shock controller. It will make charging easier, since the UBS cord isn't very long.

This console is the very best one ever made. I can play all games, and I love the controller.

The PS5 Slim delivers the same powerful gaming experience as the original but in a sleeker, more compact design. Its updated build is space-saving, with minor tweaks, but overall, it’s ideal for those who want the full PS5 experience in a smaller form factor.

The PlayStation 5 has exceeded my expectations with its stunning graphics and lightning-fast load times. The gameplay is incredibly smooth, and the new controller feels great. Overall, it's an amazing upgrade. Highly recommend it for any gaming enthusiast looking for top-tier performance and immersive experiences. Worth every penny!

I thought back to the first time I got a PlayStation 5; I went to Best Buy, and it was an incredible experience—fast and efficient. The price was good, and I received a great deal.

I’m using it for almost for five months and never had any problems. I have a version with disc but I also never used that option always purchase all my games through PlayStation store. I thought it will be cheaper to buy used games from marketplace but in store they usually have discounts so obviously it’s better to purchase them there. I’m becoming addicted to this console. This is my first console and I really like it. My wife bought me it as a gift on my birthday. Works perfectly.

One of the best purchases of my life. I grew up on Xbox but man the switch to ps5 is significantly better. The games are more fun , the graphics and overall quality feels better I haven’t had any lag, the controllers feel more comfortable overall it’s just a really good console.

I love it, worked perfectly I’ve already purchased three of these from Best Buy as gifts !

Loving the PS5 i would recommend any gamer to get this console.Especially if it's your first time game and experience quality, everything is so great.Looks so good

Perfect condition brand new and so much space for games!!

The PS5 delivers incredible performance with fast load times, stunning graphics, and smooth gameplay. The DualSense controller adds immersive haptic feedback that truly enhances the experience. It’s quiet, powerful, and has an amazing game library. Easily one of the best consoles I’ve owned

Very awesome! It was a birthday gift from my girlfriend and I have no complaints so far

Love how fast it is and sleekness. Also was so happy with the customer service we received! So kind & efficient.

Sleek design, productivity is next level. Graphics are very realistic.

I bought the PlayStation 5 last year as a birthday gift for my little brother, and it was hands-down the best decision I could have made. From the moment he unwrapped it, his excitement was through the roof, and it hasn’t faded since. The console’s performance is incredible—lightning-fast load times, stunning 4K graphics, and a smooth, immersive gaming experience. The DualSense controller takes it to the next level with its haptic feedback and adaptive triggers that make every game feel so much more real. My brother loves how the PS5 has a vast selection of games, and he’s constantly discovering new features like media apps and seamless online play. It’s perfect for both solo gaming and connecting with friends. The design is sleek and futuristic, so it looks great in any setup. If you’re looking to make someone’s day (or year!), the PS5 is worth every penny. This console has brought so much joy to our household. Highly recommend!

Awesome system! I just didn’t need it anymore. Works great!